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  • 09-03-2016 10:13AM
    #1
    Registered Users, Registered Users 2 Posts: 58,456 ✭✭✭✭


    I paid 1 Month Non-Recurring Subscription on 7th March @ 12.20pm. Received a paypal receipt. This morning when I logged into boards, I see that I'm no longer a subscriber and don't have the option of becoming a member of the "subscriber" group. What's the problem?


«13456

Comments

  • Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 26,466 CMod ✭✭✭✭Spear


    It's broke, Niamh will correct it later today most likely.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    I've added that subscription to your account now ibc, thanks for subscribing!

    We're working on fixing this issue, hopefully should be sorted soon.


  • Registered Users, Registered Users 2 Posts: 58,456 ✭✭✭✭ibarelycare


    Cheers Niamh!


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager




  • Registered Users, Registered Users 2 Posts: 11,647 ✭✭✭✭El Weirdo


    <<
    >>

    Erm... yeah... I also paid for a €5 €50 €500 subscription this morning and I am also unable to change to subscriber group.

    Erm... so if you could just... rectify the situation, that'd... erm... be all cool.

    Actually, just give me the €50 one and refund the €450 into my PayPal account.

    Cheers.

    >>
    <<


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  • Moderators, Social & Fun Moderators, Paid Member Posts: 4,676 Mod ✭✭✭✭TherapyBoy


    Umm..that's not the wallet inspector..

    image.png


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    El Weirdo wrote: »
    <<
    >>

    Erm... yeah... I also paid for a €5 €50 €500 subscription this morning and I am also unable to change to subscriber group.

    Erm... so if you could just... rectify the situation, that'd... erm... be all cool.

    Actually, just give me the €50 one and refund the €450 into my PayPal account.

    Cheers.

    >>
    <<

    *Checks list*
    Erm, nope, I'm afraid not. Should €500 inexplicably arrive into our account, I'll be sure to let you know :D


  • Hosted Moderators Posts: 17,426 ✭✭✭✭Conor Bourke


    Same thing happened to me. Money left my account on 07/03/16, just noticed that my subscription is no longer active.


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Loop Zoop wrote: »
    Same thing happened to me. Money left my account on 07/03/16, just noticed that my subscription is no longer active.

    Hey there, I've sorted that out for you.


  • Hosted Moderators Posts: 17,426 ✭✭✭✭Conor Bourke


    Dav wrote: »
    Hey there, I've sorted that out for you.

    Thanks Dav, appreciate it :)


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  • Closed Accounts Posts: 14,846 ✭✭✭✭Liam McPoyle


    Hi dudes.

    I paid the fiver for a non recurring sub more than 24 hours ago (got PayPal receipt) but the functionality doesn't appear to have been activated yet.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Sorry about the delay there BC, I have added the subscription now, effective today. Thanks for subscribing :)


  • Closed Accounts Posts: 14,846 ✭✭✭✭Liam McPoyle


    Sorry about the delay there BC, I have added the subscription now, effective today. Thanks for subscribing :)

    Thank you kindly!


  • Closed Accounts Posts: 7,973 ✭✭✭RayM


    Same thing seems to have happened to me. (1 month non-recurring. Paypal transaction ID 8UA945924W967173A).


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    Missed this yesterday, apologies Ray, but I've got you in the Sub's group now.


  • Closed Accounts Posts: 8,517 ✭✭✭addicted to caffeine


    same thing happened to me (I year recurring, paid on Sunday)


  • Closed Accounts Posts: 8,840 ✭✭✭Dav


    That's yours sorted now too ATC.


  • Closed Accounts Posts: 8,517 ✭✭✭addicted to caffeine


    cheers dav :)


  • Registered Users, Registered Users 2 Posts: 58,456 ✭✭✭✭ibarelycare


    Hey guys, same thing happening again. Paid subscription a couple of days ago and have receipt.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    That's been added to your account now ibc. Thanks!


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  • Registered Users, Registered Users 2 Posts: 1,831 ✭✭✭mailforkev


    Hi all, same thing for me, subscribed again yesterday but nothing yet.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    mailforkev wrote: »
    Hi all, same thing for me, subscribed again yesterday but nothing yet.

    I've added that to your account for you now. Thanks for subscribing :)


  • Registered Users, Registered Users 2 Posts: 1,831 ✭✭✭mailforkev


    I've added that to your account for you now. Thanks for subscribing :)

    Much appreciated.


  • Registered Users, Registered Users 2 Posts: 1,831 ✭✭✭mailforkev


    Still doesn't seem to have applied. Does it take a while?


  • Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 26,466 CMod ✭✭✭✭Spear


    mailforkev wrote: »
    Still doesn't seem to have applied. Does it take a while?

    Nope, it's taken effect, you're in the subs group.


  • Registered Users, Registered Users 2 Posts: 4,255 ✭✭✭The Bishop Basher


    Hi

    Can someone please grant me access to this forum so I can request a username change ?

    http://www.boards.ie/vbulletin/forumdisplay.php?f=331

    Many thanks..


  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    Hi Swanner - you have to sign up as a Subscriber we can oblige.

    If you have put that in but are still waiting just let us know and we'll flag it with HQ for you.


  • Registered Users, Registered Users 2 Posts: 4,255 ✭✭✭The Bishop Basher


    Hey Taltos,

    Cheers for getting back... :)

    I subscribed a couple of weeks ago but only following up now.

    Thanks.


  • Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Any idea what date you paid the subscription Swanner so I can find it in our Paypal account? Thanks :)

    Never mind, I found you :) I've added that subscription to your account for you now. Thanks for subscribing!


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  • Closed Accounts Posts: 5,460 ✭✭✭Barry Badrinath


    Same here guys!


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