rumar wrote: » Looking for feedback from anyone who has had Munster Joinery Aluclad windows and doors installed? We have spent €18k on windows and doors and far from happy with the results. Service guy has been out a few times and told us not to expect perfect windows. Have also been told to wait for the heating to be turned on(new build) which will help the windows settle. Is this the case?
Heaven Inexpensive Toxin wrote: » What a load of tosh! Don't expect perfect windows..what on earth is that all about. Id be straight past the service tech and up to management level with comments like that.
martinn123 wrote: » I have a vision of the Windows acting all tense, drafty, and unhappy because they are cold. When the heating comes on, they will relax, and settle into the openings, and be much happier.
Calahonda52 wrote: » Who fitted the kit, it seems your builder did. I ask only because if your builder fitted them the MJ will point finger at him.
rumar wrote: » 3 months with a front door that our builder has to wedge closed from behind because the doors Munster Joinery provided are too warped to close.
rumar wrote: » Munster Joinery fitted all windows and doors. Have plenty of photographs. We won't be paying our builder until all the windows and doors are fixed to our satisfaction. I just can't believe how such a large company can provide such sub standard goods and then for their maintenance guy to tell us "not to expect perfect windows"
Calahonda52 wrote: » My emphasis, hence my question. One thing that you might consider to help you case is a smoke test with a few video cameras outside. Not an air-tightness test, just pressurizer the house and start the smoke machine. They are very instructive
Kristopherus wrote: » Why are you taking it out on the builder? Did you order from and pay MJ for the stuff seperately?
Bench Press wrote: » good luck with that
rumar wrote: » Had you a bad experience? Wife talked to the head of service twice in the last few days who doesn't seem too bothered either. Dublin service manager was out to inspect the windows and when asked about about QC we were greeted with a blank stare. Imagine spending €18k on a new car and to be told not to expect a perfect car and that you don't know if they have QC in the factory?
