Aongus Von Bismarck wrote: » I see IT as being like a utility. Water, electricity, IT. It should work almost all of the time, and if something goes wrong then I expect someone to arrive promptly and fix it. I don't need to know why it stopped working; I just want it back asap. And I expect the person who does fix the issue to be professional about their work. That includes being prompt, well dressed and with a pleasant phone manner.
Aongus Von Bismarck wrote: » I have excellent basic IT skills. I'm not on the telephone to It asking them how to book a meeting room, or how to write a macro in Excel. But I don't really want to or need to know what version of Oracle our systems are running on. Or how they get backed up. I see IT as being like a utility. Water, electricity, IT. It should work almost all of the time, and if something goes wrong then I expect someone to arrive promptly and fix it. I don't need to know why it stopped working; I just want it back asap. And I expect the person who does fix the issue to be professional about their work. That includes being prompt, well dressed and with a pleasant phone manner.
smash wrote: » Because the ESB will send you out a man in a suit to fix your switch, immediately!!! bahahaha
Aongus Von Bismarck wrote: » They won't send a man in a suit. They won't send a man with an ugly beard, Metallica t-shirt, converse runners and faded combats either though.
Ush1 wrote: » If you own a business, all facets of the business are a utility. Sales, marketing, IT, etc....The IT people are just smarter than you is all, makes some people insecure. Don't worry about it.
Aongus Von Bismarck wrote: » They can't be that smart. They make about a fifth of the salary that those in front office roles do. And don't get a bonus. And are well aware that their jobs are being outsourced to a company in India called Wipro. Typing things into Google so you can see how someone else fixed a problem doesn't require an extraordinary IQ.
anncoates wrote: » So, what's the collective noun for a group of outraged IT workers? :pac:
Aongus Von Bismarck wrote: » They can't be that smart. They make about a fifth of the salary that those in front office roles do. And don't get a bonus. And are well aware that their jobs are being outsourced to a company in India called Wipro...
Ush1 wrote: » Neither does phoning someone up or meeting with them, basically cold calling, and trying to whore some stuff or service. All jobs sound very simple when you explain them like that. Does you realise what an umbrella term IT is? Do you think you could look up a programming language and learn that very quickly through Google? Bottom level sales, HR and marketing from what I see are usually on less than starting IT roles.
UCDVet wrote: » ...Beyond that, your numbers don't add up...
Aongus Von Bismarck wrote: » I learned vba to be able to automate things in Excel. That was logical and straightforward. I'm about to take a course in the R programming language so as to be able to query and analyse large quantities of financial data...
Aongus Von Bismarck wrote: » I learned vba to be able to automate things in Excel. That was logical and straightforward. I'm about to take a course on a programming language so as to be able to query and analyse large quantities of financial data. It really isn't that difficult. It certainly isn't as complicated or analytical as the work I do. And the salary structures reflect that. Some IT workers have a really heightened sense of self-importance about themselves and what they do.
Aongus Von Bismarck wrote: » I learned vba to be able to automate things in Excel. That was logical and straightforward. I'm about to take a course in the R programming language so as to be able to query and analyse large quantities of financial data. It really isn't that difficult. It certainly isn't as complicated or analytical as the work I do. And the salary structures reflect that. Some IT workers have a really heightened sense of self-importance about themselves and what they do.
OSI wrote: » Worked in a well known large music, video and games shop on Grafton St on a christmas contract when I was in college. A couple of days after christmas a couple came in and dumped a PS3 box that had been torn in several places on the counter and said they wanted to exchange it for an Xbox 360. Me: "OK, but unfortunately we can only exchange unused items in unopened packaging" Them: "Wasn't opened" Take box off counter and open it up. Me: "Are you sure, the box has been ripped and most of the packaging inside is missing." Them: "Well it's broken anyway" Me: "Well if it's broken we can test and swap it for another PS3." Them: "No, we want the XBox instead" Me: "If the item is broken we can test it and give you another one. But we can't exchange an opened and used item for something else" Them: "It wasn't opened!" Me: "How do you know it's broken then?" Cue them storming off. They'd obviously bought their darling ****head the wrong console who proceeded to demolish the box and try the PS3 anyway before demanding an XBox instead.
jimgoose wrote: » You'll find that both of those are high-end tools for power-user types that are, in turn, written in actual programming languages.
Aongus Von Bismarck wrote: » And well done to whoever wrote them. I'm sure they are very good at what they do. Same as the engineers who designed my new BMW 5 Series. But I don't need to know the intricate details of how they work.
bucketybuck wrote: » This thread was a lot more interesting when it was about stupid requests at work rather than a parade of people responding to an obvious wind up.