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SUSI Grant application

GingerNut93

Hey, I applied to the SUSI grant as soon as it opened in early may and got a letter to send all my documents back about 2 weeks ago. I have sent all my documents in so now I understand its just a waiting game. Will SUSI tell me when they have received my documents? And I know its a long shot but has anyone any idea how long I will be waiting to be approved or declined? Its a new application if that makes any difference.

Any info will help

Thanks

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taytobreath

Additional documentation requested from applicant.

ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh ffs

rawn

Mine now says

"Documentation has been received. Application queued for Final Assessment."

Which pretty much is the same as "Application Awaiting Assessment", no?

JumpShivers

Yup, changed to 'Final Assessment' myself today...

Outkast_IRE

Everybody i know who was stuck at the last stage has this morning been moved to the "queued for final assessment" i think its just another move by susi to buy themselves time.

whoopsadaisy

Right so my grantsonline page changed today from Awaiting Assessment to in the queue for Final Assessment - decided to ring SUSI to find out how long this would take.

They told me I've been provisionally awarded a grant and this was posted out to me on the 10th of June - did not receive this letter, rang numerous times in the past month and no one has been able to tell me this any sooner.

They also told me I now need to send in the FCA form - all the times I've rang I've been told I don't need to send this in, they emailed me this on Monday which I did not receive, man on the phone said no you probably wouldn't have received it if you've opted in on CAO but sure you need to send us it anyway.

I have no idea whether to be fuming at the state of the communication or delighted because I've been provisionally accepted?????

kaki

Joeytheparrot wrote: »

They are also handling triple the number of grant holders compared to two years ago.

I don't blame the SUSI workers themselves at all out in Abtran - but the project manager who saw triple the number of applications and didn't raise their staffing adequately to ensure SLA's are met has a lot to answer for. Especially as failure to secure adequate headcount was identified as an issue in a previous report.

The review acknowledged that SUSI had difficulty in securing all the staff resources it required in the timeframe set out in the agreed implementation plan. Consequently, a significant amount of management time was spent addressing resourcing issues.

There were communications and expectation difficulties that resulted in insufficient clarity and understanding provided to applicants in relation to key dates, deadlines and documentary evidence required to support applications. This complicated an already complex grants scheme for applicants, staff and other stakeholders. It also contributed to different stakeholder expectations of what SUSI would deliver and when.

The resourcing and other issues experienced during set up (and subsequently) were largely resolved.

- Second Update to the Joint Committee on Education and Social Protection on the operation of Student Universal Support Ireland (SUSI) - June 2013

Transition to college (from school-leavers or for mature students) is challenging enough, never mind the additional financial strain and worry of having to start lessons (and stump up cash up front for fees, equipment and living expenses) without knowing if one's application will be approved.

alex03

Joeytheparrot wrote: »

They are also handling triple the number of grant holders compared to two years ago.

They signed a Service Level Agreement on October 10th last year that stated that people would be provisionally approved before they even were offered a place. They knew the numbers involved and the staffing required, that is not a students problem.

We applied the day the application process opened, we sent all documents back and these have been waiting assessment since June 19th. Today, three months later, the online application tracker has changed to additional documentation requested. It should not take 3 months for documents to be processed or almost 4 months since application began, we're back at start again. This is clearly inefficient service.

Westeros

Joeytheparrot wrote: »

They are also handling triple the number of grant holders compared to two years ago.

Well I wouldn't know, I had no dealings with them 2 years ago. I'm not disregarding Susi in any way, I had absolutely no problem with them last year, or this year, so far. I'm just checking in on here to see how everyone else is getting on as I have heard nothing back yet, that's all!

Annasopra

Westeros wrote: »

This is exactly what I'm wondering! I applied as soon as it opened and sent away my documentation as soon as I received the letter. Although this year they did not request any specific documents, just that I signed the declaration form. Really hoping the letter comes soon enough! I had absolutely no problem with them whatsoever last year but this year they seem alot slower. I presume the first grant payment is expected in October again?

They are also handling triple the number of grant holders compared to two years ago.

Westeros

alex03 wrote: »

MId- July, I'm stuck since 19th June, wondering was there any point applying on the 1st day, if nothing happens in 15 weeks!!

This is exactly what I'm wondering! I applied as soon as it opened and sent away my documentation as soon as I received the letter. Although this year they did not request any specific documents, just that I signed the declaration form. Really hoping the letter comes soon enough! I had absolutely no problem with them whatsoever last year but this year they seem alot slower. I presume the first grant payment is expected in October again?

mountcisco

jjll wrote: »

Got first reminder email phoned them for my daughter another extension was informed nedd to be assesed by 14th oct to get payment for november really not happy

Can you please repost this as it is unintelligible. Thanks

alex03

GingerNut93 wrote: »

I will flip if they sent me a letter for more documents!! I sent my application in the day it opened and they have all my stuff since the middle of June so if they say they need more and leave it this late to ask thats ridiculous!

Let us know how you get on, it is a bit much to look for more info. months after you applied.

whoopsadaisy

Is there any point in ringing them again I wonder? My application has been waiting assessment on the final stage since 28th May, I really don't get what takes them so long to at least give an answer whether you've been accepted or not

GingerNut93

alex03 wrote: »

I'd say they have sent you a request for more docs or clarification of something. Expect something in the post over the next couple of days, I'd imagine.

I will flip if they sent me a letter for more documents!! I sent my application in the day it opened and they have all my stuff since the middle of June so if they say they need more and leave it this late to ask thats ridiculous!

eildar

We're waiting since June. Still saying waiting assessment since then. They told me 2 weeks ago that they would have all of June applications assessed by the end of that week. On Monday when I spoke to them they are saying they should be assessed by the end if this week.

alex03

Outkast_IRE wrote: »

Has anybody actually received a yes answer from SUSI yet ? there seems to be a whole heap of us waiting at the final stage since early/mid July and everybody is stuck waiting.

I know by this time last year people who submitted a perfect application first time were approved or at least some of them were approved.

MId- July, I'm stuck since 19th June, wondering was there any point applying on the 1st day, if nothing happens in 15 weeks!!

Outkast_IRE

Has anybody actually received a yes answer from SUSI yet ? there seems to be a whole heap of us waiting at the final stage since early/mid July and everybody is stuck waiting.

I know by this time last year people who submitted a perfect application first time were approved or at least some of them were approved.

alex03

GingerNut93 wrote: »

My application has moved from 'submitted' to 'under enquiry pending outcome'. I'm assuming this a good move and I should hear from them shortly. Fingers crossed anyway!

I'd say they have sent you a request for more docs or clarification of something. Expect something in the post over the next couple of days, I'd imagine.

GingerNut93

My application has moved from 'submitted' to 'under enquiry pending outcome'. I'm assuming this a good move and I should hear from them shortly. Fingers crossed anyway!

rawn

Westeros wrote: »

Yes! I'm also awaiting assessment since mid-July. I just checked the online tracker right now and its still no further on. I'm almost certain I received a letter by this time last year saying I was awarded the grant, unless 1st years are notified first. Hopefully they won't be too much longer!

I'm first year and am awaiting assessment since mid July too. I think they're working through applications from the first to arrive to the last, rather than first year - second years etc.

Westeros

iiHyPeRize wrote: »

Anyone else still stuck on the final stage, I think it's something like application awaiting assessment... Mine has been at this stage since like the middle of July, no letter or anything telling me I'm getting the grant. I've contacted them through Facebook and they said they they're going through all the application now, but they're leaving it a bit late aren't they? Most colleges started this week, or before. Plus does anyone else think that their payment dates are a joke, and just too irregular. Why can't they be the 1st of every month, or around that time, rather that been the 14th of one month, the 24th of the next, the 16th of the next... SUSI is a very slow service.

Yes! I'm also awaiting assessment since mid-July. I just checked the online tracker right now and its still no further on. I'm almost certain I received a letter by this time last year saying I was awarded the grant, unless 1st years are notified first. Hopefully they won't be too much longer!

iiHyPeRize

Anyone else still stuck on the final stage, I think it's something like application awaiting assessment... Mine has been at this stage since like the middle of July, no letter or anything telling me I'm getting the grant. I've contacted them through Facebook and they said they they're going through all the application now, but they're leaving it a bit late aren't they? Most colleges started this week, or before. Plus does anyone else think that their payment dates are a joke, and just too irregular. Why can't they be the 1st of every month, or around that time, rather that been the 14th of one month, the 24th of the next, the 16th of the next... SUSI is a very slow service.

KhAoS_ThEoRy

Sup08 wrote: »

The poster said they were not CAO and therefore not mentioned in my response.

But FCA's can be submitted in conjunction with the CAO, where a person has changed from their CAO offer.

Sorry. I wasn't aware you were replying.

Sup08

KhAoS_ThEoRy wrote: »

Not necessarily true. If you opted on for CAO to do it, then they would have done it on your behalf.

The poster said they were not CAO and therefore not mentioned in my response.

But FCA's can be submitted in conjunction with the CAO, where a person has changed from their CAO offer.

rawn

KhAoS_ThEoRy wrote: »

Not necessarily true. If you opted on for CAO to do it, then they would have done it on your behalf.

He was advanced entry so didn't go through the CAO.

KhAoS_ThEoRy

Sup08 wrote: »

You submit your FCA in your Online account.

When you enter the (F)inal (C)ourse (A)cceptance in your account, you can view any FCA's you have submitted in your FCA history.

If you check the history and have none, then you need to submit one.
If you check the history and see you have submitted an FCA, you don't need to do anything.
If you are attending a college overseas, then you need to download an Overseas FCA and have the college stamp it and return it with your documents.

Not necessarily true. If you opted on for CAO to do it, then they would have done it on your behalf.

Sup08

You submit your FCA in your Online account.

When you enter the (F)inal (C)ourse (A)cceptance in your account, you can view any FCA's you have submitted in your FCA history.

If you check the history and have none, then you need to submit one.
If you check the history and see you have submitted an FCA, you don't need to do anything.
If you are attending a college overseas, then you need to download an Overseas FCA and have the college stamp it and return it with your documents.
Download the overseas FCA here

Interiors6969

Yeah sound like it..guess i shd ring them and find out....

OkeyDoke12

Interiors6969 wrote: »

Got an email from SUSU...asking me to complete the FCA form online...otherwise my application wont be processed....is this something i should have done ages ago?, if so then looks like i be waiting a bit longer! Gammit

I got the exact same email myself however I submitted all documentation including the FCA (got a letter from the college saying I was registered and my start date and finish )to SUSI last wendesday which they have acknowledged online when I log into my susi account it says "documentation recieved" "application awaiting assesment"

Am I alright or do they want something else?

Interiors6969

no i'm an advance entry student, no CAO...****e.... i filed it in anyway!! Gammit