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What gets test faster? Book online or phone?

flowers345

What is the current waiting time for a test if you book online?
What if you phone in?
Any other way I missed?

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[Deleted User]

Phone in has always worked for me. Ring first thing.

Chris_Heilong

I rang them up before and they told me they can just see what I can see when I book online.

SCOOP 64

Chris_Heilong wrote: »

I rang them up before and they told me they can just see what I can see when I book online.

Thats never happened to me usually nothing on line for 2 months , phoned them, normally have booking in 2/3 weeks.

djimi

Phone is defintely faster. Ive never waited longer than a fortnight when I have picked up the phone.

PLUG71

Phone.

MercMad

Phone is faster and ask for a cancellation.

Yamanoto

Somebody posted recently that trying the NCT site just after 23:30 can reveal previously unavailable slots for the following week or two, which is correct.

Moneymaker

Yamanoto wrote: »

Somebody posted recently that trying the NCT site just after 23:30 can reveal previously unavailable slots for the following week or two, which is correct.

Yup, it works. Got a slot for the following week, whereas logging on during the day, no spot could be booked for at least 2 months.

This was for Northpoint, ftr.

micks_address

yeah i phoned recently after there being no online appointment for 2 months, they took my details and preferred appt times and said i'd have a text within 2 weeks and an appointment before the 4 weeks and sure enough got my text and have a test booked for this friday evening

pudzey101

phone defiantly , if they say the waiting time is going to be over 4 weeks tell them the test will be free so as your waiting longer than a month , and they'l slot you right in within 14 days

ironclaw

Its nonsense in this day and age that the phone system is significantly faster at getting a date than the online system, considering they both should serve an equal purpose. I also have no idea why they haven't added a 'I'll take a cancellation' option on the online system such that those who are more flexible (i.e. Say with 24 hours notice) could take a slot.

djimi

ironclaw wrote: »

Its nonsense in this day and age that the phone system is significantly faster at getting a date than the online system, considering they both should serve an equal purpose.

As the old saying goes, you cant argue/negotiate with a computer! Just like with insurance, the person on the other end of the phone may be able to work something that is more to your liking, whereas a website will only be able to follow how it has been programmed (ie give next available date for requested test center).

flowers345

sorted there but now need a spot to park the car up to the test.