rye1967 wrote: » When I go to the page to register for auto topup my card is listed but I get a "System error: Card cannot be used to access self-service functions, contact customer support." I've emailed support, but anyone seen that message?
Victor wrote: » Are you only entering the correct portion of the card number? I think you need to drop the last 4 or 5 digits.
Dravokivich wrote: » Sounds like the guy already has his card registered. You dont need to re-enter it.
Your Top-Up shall be available for collection for up to 21 days; if you do not collect your Top-Up within this timeframe it will expire and your payment will be reversed.
lxflyer wrote: » The rambler tickets are designed purely for occasional users and not those using the bus every day.
mystic86 wrote: » so using the leap card and taking advantage of the weekly cap (automatically happens) is the cheapest way?
blubloblu wrote: » Do the rambler tickets loaded onto Leap expire? There's no mention of expiry on the leap or dublin bus website. For a student leap, if that makes a difference, I want to know if I'll have the days when I come back in September.
lxflyer wrote: » Yes they do - you will see it on the receipt that you get when you buy the ticket. It's valid for 2 years.
carpejugulum wrote: » How long has the website been down?
rye1967 wrote: » How long does has it taken for people to have the test deposit arrive in their account. I initiated the process on 20th May. I see a strange 4c deposit from 23rd May, but the Leapcard website says the description should be "LEAP-1111-222222" and I don't see anything like that.
wench wrote: » Mine took three days. What bank are you with?
punisher5112 wrote: » Student card is only valid for specific time/date printed on card. This was done so that people out of education can no longer avail of cheaper fares as has been done for years. Rambler/travel90 were usually given a year or so expiry so would be guessing similar on Leap as fares go up and ticket prices also.
ailbheg wrote: » It was possible to transfer any remaining balance from last year's card to this year's when I got mine, presumably it will be possible to transfer any remaining days from a rambler if the student gets a new STC in 2015.
T-wolf wrote: » Hey Folks Last month was the last of the paper taxsaver Luas+Bus combo tickets for me - out arrived a new shiny personalised Leap card for this month. Next months ticket has been ordered and paid by my office manager, but she noticed that she was not asked to select where to load it on to the Leap card. I gave them a call in DB Taxsaver office - and they said wait until the week beforehand (Starting the 26th) and the ticket will be available, at Payzone shops only, for loading. Apparently the Luas TVM's aren't set up for the monthly tickets yet? Anyway - tried 4x Payzone shops today during lunch, and on way home. None of the staff had any idea how to load the ticket on to the card, never even heard they could do it. I was told that a simple balance enquiry on the Leap Card should load the ticket (I keep about a tenner on the card just in case!) - it didn't. Same at a Luas TVM in Stephens Green I tried on the way home. I'm visiting mates in the UK at the weekend, so I'm hoping to have next months ticket loaded on my card before then.. Otherwise it could be fun getting to work on the Tuesday after the BH!! Just wondering - should I be asking the shop staff to do something in particular? Or whats the magic way to load the ticket on to the card? Cheers in advance.
Victor wrote: » Were the tickets ordered on time?
T-wolf wrote: » Hey Folks Last month was the last of the paper taxsaver Luas+Bus combo tickets for me - out arrived a new shiny personalised Leap card for this month.Next months ticket has been ordered and paid by my office manager, but she noticed that she was not asked to select where to load it on to the Leap card. I gave them a call in DB Taxsaver office - and they said wait until the week beforehand (Starting the 26th) and the ticket will be available, at Payzone shops only, for loading. Apparently the Luas TVM's aren't set up for the monthly tickets yet?
Anyway - tried 4x Payzone shops today during lunch, and on way home. None of the staff had any idea how to load the ticket on to the card, never even heard they could do it. I was told that a simple balance enquiry on the Leap Card should load the ticket (I keep about a tenner on the card just in case!) - it didn't. Same at a Luas TVM in Stephens Green I tried on the way home.
I'm visiting mates in the UK at the weekend, so I'm hoping to have next months ticket loaded on my card before then.. Otherwise it could be fun getting to work on the Tuesday after the BH!! Just wondering - should I be asking the shop staff to do something in particular? Or whats the magic way to load the ticket on to the card? Cheers in advance.
AlekSmart wrote: » Why,oh why are we reading posts such as T-Wolf's above ?
Dravokivich wrote: » Because the whole process is so fragmented, with multiple groups now involved providing/ordering various types of Leap Cards as well as tickets. You've Leap Card themselves, Student Travel Cards and now Taxsaver. Things keep on changing so fast, with Dublin Bus and Luas, removing various paper tickets as recent examples, that someone who uses a payzone device to normally give someone "10euro 087 Credit," isn't really able to keep up. Ya see, what we have here is a failure to communicate.
