Mutz wrote: » Hi all, Has anybody had any experiences with Tower Jewellers in Blanchardstown Shopping Centre? We saw wedding rings we really liked but we both want to be 100% happy with the shops reputation before we buy something so important. Cheers
holy_macaroni wrote: » a friend of mine bought an engagement ring from towers in blanch and the diamond fell off,they fixed it, and it came back with lumps of glue on it,heard customer care on the matter was a disgrace,they messed him around big time,, i dont recommend the place at all
Supercell wrote: » Try here instead - http://www.weddingrings-direct.com/show_sub_cat/wedding_rings_in_the_traditional_court_profile/80/1/ The prices are comparable and you won't get stung by customs.
connundrum wrote: » Anyone have a recommendation for a decent ring repair shop? I bought my wife's ring in South Africa, it was a bit small, I brought it into a jewellers in Dublin who practically butchered it to make it bigger. SInce then the ring has lost all shape and she can't wear it any more Any help?
beltzar wrote: » Stay Away from "DELPHI ANTIQUES" in Powerscourt Shopping Centre, Dublin. My beloved bought my engagement ring there and I have had nothing but problems since. The owner Declan was very difficult to deal with when I discovered a crack in the stone 2 days later! Since then I've brought to another jewellers who has told me that there are 5 claws broken (even though I paid declan for all the claws to be strengthened etc). The ring is an antique. Stay away for your own peace of mind. And we too met Seamus from Voltaire and had no complaints. I just wanted something different and Boy oh boy did we get suckered! I now wear a M&S €10 ring. GGGRrrrrrrrrrr
Newsparkler wrote: » Beltzar - I would be really keen to know some more about what happened regarding your ring......Did you ever ask any questions regarding damage to the ring before you bought it? Was it possible for you to get your money back in the end? Do you think they have it back on sale again (would hate to think that someone else may end up with the same damaged ring without knowing about the issues prior to purchase)? I have fallen in love with a beautiful antique ring in the same shop but as you can appreciate I am rather concerned and reluctant to buy it after reading your message. If anyone else has any further feedback on this shop it would be much appreciated? Thanks
beltzar wrote: » Stay Away from "DELPHI ANTIQUES" in Powerscourt Shopping Centre, Dublin.
trav wrote: » Bit late to the party here but have to add to the sentiment above with our own tale of woe regarding Delphi Antiques - excuse the essay! We got engaged a couple of months ago and my other half was in search of an antique ring. Looked around in a few shops and Delphi had a good selection from which she initially picked out a sapphire ring. I am absolutely green on the whole subject of jewels, etc. so I deferred to a website called valuemystuff for a rough valuation (Note, very handy site and I'm not affiliated) - this came in with the asking price at the upper end of the valuation range so fair enough we thought. At the time we had also been looking at another ring on the website which, when we went in and compared, we both much preferred. The shop owner (Declan) was willing to let it go for €3900, so we went off to think about it and I duly sent in the details for online valuation again. The process takes 48 working hours, however, the weekend was approaching and we wanted to pick it up. Didn't think there was much need to wait for the response as the first valuation had checked-out so seemed above board. We paid for and picked up the ring which he had resized and ordered a matching wedding band which he was to have made and engraved. So here comes the predictable bit - the valuation came in at €700 - €1000! I rang the guy in the shop and told him about it, to which he insisted that the ring was worth what we paid and online valuations were meaningless. Grand, so I confirmed with him that a proper insurance valuation would produce a number closer to four times that amount - 'absolutely'. Went looking for a valuer in Dublin, and this bit might serve as a warning for those buying jewellery here - none of the valuers will look at pieces bought in the Republic within the last 12 months! I approached a valuer and claimed the ring was a family piece (apologies if you are reading, but wasn't going abroad for a valuation to compound my losses) - she did a full valuation looking at all gems, gold content, etc and concluded it was worth ... €1000. This time I went into the shop again to state my case. The degree of denial was mind-boggling ranging from assertions that trained, registered jewellery valuers don't know the value of jewellery and he does - I even asked if going to a third valuer would mean anything (no) - to spurious comments like, "We don't sell jewellery that cheap" (I know). The responses seemed unsurprised and practised, and my request for a refund was flatly denied. I then asked for a receipt, at which point his composure melted and he began to look extremely uncomfortable, shuffled around for paper and pen, asked irrelevant questions and eventually scribbled something, folded the page twice and gave it to me. I left the shop and was walking out of Powerscourt when I checked the "receipt" - it was a piece of paper stating that I had "Left one wedding band for engraving, Yours Sincerely, Declan Corrigan."??? Went back to the shop and pointed out that I had asked for a receipt and received a note about engraving. "Oh, so you want prices on it?", yes - he took the paper back and wrote the prices for the 2 rings on the bottom with no signature, again folding it. I opened it there and then and asked for a proper receipt; very flustered he asked me to leave the shop for 10 minutes and come back for the receipt. I did and checked and collected it when I returned. Anyway, we realise that we don't have much come-back here, but hope this will warn people of his antics in future. Would be very interested to hear opinions on the receipt fiasco though.
Eoin wrote: » I'd like to recommend Michael Perry Jewellers, he's in the Powerscourt S.C. in Dublin. Although we went in a little late, he managed to order my ring in within a couple of weeks (normally a longer lead time), but more importantly he made my WTB's wedding ring from scratch within 4 weeks, and it is an absolutely perfect fit for the engagement ring. He was also at least as cheap as other shops with similar rings - and that was using platinum instead of white gold like the other shops.
DavyD_83 wrote: » I bought my engagement ring in Delphi over the last few months. Until now I was happy with the experience and confident I have paid a reasonable price. Starting to get slightly concerned now. May look into getting it valued sometime soon; although I might be better off not knowing if i have been ripped off in some way....
beltzar wrote: » Hi Newsparkler, I still have the ring. I asked the jeweller there to replace the centre stone which he did at extra cost. I figured just pay it, and be done. Then when I went back to collect the ring he told me he had gotten it cleaned and the claws strengthened, so I was charged for that as well:mad: - I know, I shouldnt have paid for it, it should have been done before I bought the ring. At that time my father had passed away suddenly, my mother had become very ill so I just wanted all of this sorted - which I also told the owner that "fine - whatever" please just give me my ring. A few months later one of the small diamonds fell out, I brought it to a different jewellers (obviously - I will never set foot in that shop again) who said that at least 5 of the claws needed replacing, the ring had never been cleaned and we had been vastly over charged. I am not enjoying this writing this email as it upsets me to think back to that horrible time, when I wear my ring at speacial occasions, its tainted in my mind and I am trying to forget that horrendous experience. I hope this answers your question. If you go with this shop BE SURE you agree upon maintenance, come back, where does he send it to for repairs (we had to wait for months) etc. Good luck
Sparkles21 wrote: » Hi, Had a very similar experience to Beltzar.. Bought my ring from Delphi antiques. Four months later a diamond fell out. Brought it back to Declan , the owner. He told me he would send it off for repair but at my own cost. Brought the ring to several other jewellers to see if they could repair it. All these jewellers informed me that the metal was completely worn down and weak and that the diamonds would have to be remounted. I told Declan what these jewellers had said and he denied selling me a worn out ring. I requested a full refund, he refused. After six months he gave me a full refund. Happy ending but a very stressful time. Now have a perfect ring from Applebys, staff there couldn't have been nicer!