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Matthews bus service

Paddy_Smith

I think the Matthews bus service is bloody ridiculous.

There's so many things wrong with the service. It being late a lot of the time, and the reluctance to fix the air conditioning being another for example.

I'll be taking the train from now on from Dundalk to Dublin, because this bus service has me distraught with the bloody problems going on around it.

Does anyone else have any problems with this service?

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SDTimeout

That tea story was 100% true by the way. I got a phone call from a friend who was on that bus. 7AM from Dundalk I think.

I'm back using the bus for commuting. Take my tea on every morning in a flask and never a problem with Matthews.

Although I have been noticing the traffic getting very bad coming into Dublin some mornings. They take the Santry exit a lot more lately.

[Deleted User]

Isaias Thankful Receipt wrote: »

It's actually St James' not James's. All this complaint for an inverted comma. '

Apostrophe :P

ytpe2r5bxkn0c1

whitegenocide wrote: »

Incorrect Srameen. They call themselves St James's

Grammatically incorrect but anyway it's no big deal and certainly no reflection on a bus service.

whitegenocide

Incorrect Srameen. They call themselves St James's

ytpe2r5bxkn0c1

whitegenocide wrote: »

On the same page under Red Luas line connections they have a stop listed as "St James Hospital" (sic). In actuality, the stop is called "St James's Hospital". Their site is littered with errors. It doesn't take much to correct them, especially when they are pointed out to you. Granted, it's not a major issue but it shows laziness and carelessness. I'm writing it here because I know the company is following this thread. They don't respond to emails so public shaming is the next logical step.

It's actually St James' not James's. All this complaint for an inverted comma. '

kormak

whitegenocide wrote: »

On the same page under Red Luas line connections they have a stop listed as "St James Hospital" (sic). In actuality, the stop is called "St James's Hospital". Their site is littered with errors. It doesn't take much to correct them, especially when they are pointed out to you. Granted, it's not a major issue but it shows laziness and carelessness. I'm writing it here because I know the company is following this thread. They don't respond to emails so public shaming is the next logical step.

and do you know for fact that Matthews manage their own web server or indeed have a content management system for quick amends to typos on their page?
They might have acknowledged your correction, but in business terms it might not make sesnse to amend these until other more important web updates are also required.

georgewickstaff

It is a very good service especially at peak times. If I had to rely on the train or Bus Eireann to get me into Dublin I probably would have given up work in Dublin by now. The thought of being on a filthy, late, all around the houses Bus Eireann service to Dublin is enough to make me vomit.

Geunuinely I have never actually met anyone who has been unhappy with their service. Professional, punctual, clean and friendly. Everything Bus Eireann is not.

whitegenocide

On the same page under Red Luas line connections they have a stop listed as "St James Hospital" (sic). In actuality, the stop is called "St James's Hospital". Their site is littered with errors. It doesn't take much to correct them, especially when they are pointed out to you. Granted, it's not a major issue but it shows laziness and carelessness. I'm writing it here because I know the company is following this thread. They don't respond to emails so public shaming is the next logical step.

kormak

whitegenocide wrote: »

I emailed Matthews Bus over a month ago about an error on their website. At the bottom of this page , under luas green line connections, they have "Branelagh" listed as a destination. The actually stop is called "Ranelagh".

The company obviously doesn't take the customers' comments or complaints on board and is satified to be advertising false information. I won't be using their service ever again.

This is the funniest first post ever!!
maybe they don't have ability to update their website and might rely on a 3rd party... have they actually responded to you?
why am I even asking these questions, you clearly have a hidden agenda.

ytpe2r5bxkn0c1

First post for that? As there is no such place or stop on the luas as Branelagh it's hardly earth shattering is it? I agree if they were informed they should correct it but it's not a reason to not use a good value service.

whitegenocide

I emailed Matthews Bus over a month ago about an error on their website. At the bottom of this page , under luas green line connections, they have "Branelagh" listed as a destination. The actually stop is called "Ranelagh".

The company obviously doesn't take the customers' comments or complaints on board and is satified to be advertising false information. I won't be using their service ever again.

indiewindy

some information for Drogheda users of Matthews buses

Matthews.ie have announced that they are moving the location of their Drogheda town centre stop from Monday October 28.

Matthews.ie will be moving to a new purpose-built bus stop at George’s Street, Drogheda, for Dublin-bound passengers.

The new Dublin-bound stop is situated across the road from the current Dundalk-bound stop at Dominic’s Take Away.

From Monday October 28, the existing bus stop at McDonald’s on the dual-carriageway will no longer operate.

lucernarian

kormak wrote: »

I don't find it indecent to be skeptical...
I do find it indecent to rubbish a fellow poster's posts as "far-fetched".
I'm not in the habit of coming on to public forums and making up stories.
Believe me, I was also quite shocked to see 'the Dundalk Bolt' run the length of that road.

I didn't rubbish anyone's contribution on boards beyond describing the story of a man running nearly a mile up a road with a cup of tea to catch a bus as far-fetched. If you think that constitutes some kind of personal attack, you know where the report post button is!

@Pighead try not to take some internet forum posts so personally would ya? I'm not the only person who was skeptical, and since I made my post more people have spoken about the story so you can give it a rest now! I think anyone who wasn't born yesterday and who lived in Drogheda would doubt someone running from the Waterfront to the old Coke factory in 5 minutes. Do you want a handwritten apology now?

Lord TSC

Tripster wrote: »

I agree - bus this morning was 30 mins late ( I've never had a bus from Matthews that was on time ) Take the train or bus Eireann - I certainly won't be using Matthews bus again !

Always suspicious of accounts who sign up solely to bash a group, but I will say that any time I've taken a Matthews, I've had no problems with times. Living in Grange Rath, I can nearly set my clock by their pick ups...

MugMugs

kormak wrote: »

In fairness, this morning was Trafficageddon!!

Sat for an hour and a half on the M50

kormak

Tripster wrote: »

I agree - bus this morning was 30 mins late ( I've never had a bus from Matthews that was on time )

In fairness, this morning was Trafficageddon!!

Tripster

Isaias Thankful Receipt wrote: »

I always found then punctual from or to Dundalk. Drivers are usually very pleasant as well. But I suppose like most things we will all have different experiences from time to time.
Very much cheaper than the train!

Thanks Isaias Thankful Receipt - obviously you've been luckier than me . Personally I would rather pay the extra on the train and know that I'll reach my destination on time without having to suffer abuse from Matthews Bus staff

ytpe2r5bxkn0c1

I always found then punctual from or to Dundalk. Drivers are usually very pleasant as well. But I suppose like most things we will all have different experiences from time to time.
Very much cheaper than the train!

Tripster

I agree - bus this morning was 30 mins late ( I've never had a bus from Matthews that was on time ) ; then this afternoon on Parnell st had to put up with an ignorant rude driver who wouldn't tell me when the next bus to Monasterboice was due ; I tried another bus then who told me that he only goes as far as drigheda - so basically no 3:30 bus from Parnell st to Monasterboice despite what they say on their timetable ! Phoned Matthews bus to direct my complaints - not sure it was worth the effort . Take the train or bus Eireann - I certainly won't be using Matthews bus again !

Pighead

kbell wrote: »

I run that road all the time, if you're reasonabley fit, it's not that difficult.
As the Mathews bus turns onto Donore road there's plenty of opportunity for him to catch up with it as the bus can hit several points where it will have to stop.

Entrance to depot if cars/ buses are turning right.
Entrance to small retail units.
Entrance to buttergate apartments.
Traffic lights.
2nd entrance to ballsgrove.
Mathews stop at BD.
Traffic lights.
Traffic lights.
Mathews stop at thatch.

Think your wasting your time here kbell. To_be_confirmed has his mind made up. The two boys have made the whole story up and we're all gullible fools for believing it.

kbell

I run that road all the time, if you're reasonabley fit, it's not that difficult.
As the Mathews bus turns onto Donore road there's plenty of opportunity for him to catch up with it as the bus can hit several points where it will have to stop.

Entrance to depot if cars/ buses are turning right.
Entrance to small retail units.
Entrance to buttergate apartments.
Traffic lights.
2nd entrance to ballsgrove.
Mathews stop at BD.
Traffic lights.
Traffic lights.
Mathews stop at thatch.

kormak

To_be_confirmed wrote: »

I honestly can't get over how mad the story sounds. Whatever about driver remarks, how did someone run up Donore Road in the space of a couple of minutes to catch up with the bus??? That bit alone made it a bit far-fetched. Lads. A bit of common sense is all, no conspiracy theories thank you very much! You'd swear it was indecent to be skeptical on the internet of all places...

@alfman, did he get to the Thatch where the bus was in the end or was he chancing his arm at traffic lights?

I don't find it indecent to be skeptical...
I do find it indecent to rubbish a fellow poster's posts as "far-fetched".
I'm not in the habit of coming on to public forums and making up stories.
Believe me, I was also quite shocked to see 'the Dundalk Bolt' run the length of that road.

lucernarian

Pighead wrote: »

Completely far fetched? Jesus, you mustn't get out much. It sounds completely believable? What's so far fetched about it? If the OP had introduced a dragon and a fairy into the story as minor characters then it would have been far fetched but as it is it sounds perfectly reasonable.

I honestly can't get over how mad the story sounds. Whatever about driver remarks, how did someone run up Donore Road in the space of a couple of minutes to catch up with the bus??? That bit alone made it a bit far-fetched. Lads. A bit of common sense is all, no conspiracy theories thank you very much! You'd swear it was indecent to be skeptical on the internet of all places...

@alfman, did he get to the Thatch where the bus was in the end or was he chancing his arm at traffic lights?

ytpe2r5bxkn0c1

Matthews tickets are for a number of journeys. Direction does not matter.

kbell

Cheers, that's both ways I presume.
I could use it tomorrow to go to dublin.
Then get a one way for my return journey?

MugMugs

kbell wrote: »

I've a return ticket (drogheda -dublin) that I got in January.
I never used the return leg as I got a lift home.
Is this still valid?

yup

kbell

I've a return ticket (drogheda -dublin) that I got in January.
I never used the return leg as I got a lift home.
Is this still valid?

kormak

Pighead wrote: »

Completely far fetched? Jesus, you mustn't get out much. It sounds completely believable? What's so far fetched about it? If the OP had introduced a dragon and a fairy into the story as minor characters then it would have been far fetched but as it is it sounds perfectly reasonable.

Yeah sorry I forgot to mention... the guy had an Imp sitting on his shoulder the whole time and ehh he used a hoverboard to race up the Donore Rd after the bus.

Pighead

To_be_confirmed wrote: »

I don't see your reading of it. Since when did "get" = drink?? I'll presume the passenger hadn't completely lost his marbles and decided to get a cup of tea after the driver told him he couldn't bring it on... Use your heads, lads! Also, the driver rightly didn't pull over just to indulge someone late getting back on the bus. Assuming this ever happened.

I'm 100% agreed with nomoreindie on this one, I think it's completely far-fetched.

Completely far fetched? Jesus, you mustn't get out much. It sounds completely believable? What's so far fetched about it? If the OP had introduced a dragon and a fairy into the story as minor characters then it would have been far fetched but as it is it sounds perfectly reasonable.

MugMugs

kormak wrote: »

Christ you couldn't write this stuff...

I do believe you have