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Child Item

Unlimited Calls, texts and data. Half price. Emobile

plu

http://offers.emobile.ie/voucher

Enter your eircom account number as the voucher code. 18 month contract.

EDIT 14052012 @ 10:50
Plan: Select Unlimited
Cost per month: €34.50
SIM Only? : No, you can get a subsidised phone
Contract Length: 18 months
Tarriff Duration: For minimum contract (18 months) and as long as you stay on the same plan thereafter
Offer ends: 30th June 2012
Open to Existing emobile customers?: No
Use online, in store or call 1800245729

Phone Costs
iPhone 4S 16GB, 32GB, 64GB - 199, 299, 399
Samsung Galaxy S2, Nexus - Free 139
HTC One S/V Free
HTC One X 89

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swampyk08

I ordered the Note 2 on Wednesday and was told it would be delivered today (Friday). Just off the phone with them now and the order is still in the fulfillment stage but they are out of stock. It will be at least week before its back in.
I didnt receive any emails from them either. Contract starts when I receive the phone.

KDutchie

superscouse wrote: »

Dear Customer,　
You recently placed an order for a Samsung Galaxy S3 with eMobile.
Unfortunately due to high demand, the Samsung you ordered is currently out of stock. We have been trying to source stock form alternative sources, however it is not possible to dispatch your order at this time. We are expecting delivery of this phone next Thursday 18th October and will process your order as priority. If we experience any further delays, a member of the team will contract you directly.
If you have any further queries, or if you would like to order an alternative handset, please contact salessupport@eircom.ie. Alternatively you can call us on 01 7011572.
Please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
eMobile Sales Support Team:rolleyes:

I got the same email. Was told Wednesday I should have the phone by today but now that is back till next Thursday at the earliest. I also notice the price of the SIII is down to free for select unlimited and €89 on select 500. Wednesday this price was was €89 select unlimited and €139 on select 500.

Padraig Mor

long_b wrote: »

Ordered a Note 2 Wednesday night - haven't had any emails at all

Same here. :mad:

Turbulent Bill

I think the moral of the story is (if at all possible) to go into an eMobile store and buy the phone in person. You'll get the same (or nearly the same) offer as online/phone and can walk out with the phone, no messing with customer support.

I got this offer at the eMobile store in Blanchardstown about two months ago, only took about 30mins and haven't had any problems since. There was no issue with handset costs as I got a free one on the offer, but even if there was it would be easier to resolve in person.

long_b

Ordered a Note 2 Wednesday night - haven't had any emails at all

terencemc

let us know how you get on supercourse...im in the same boat

ScouseMouse

superscouse wrote: »

WARNING - GET THIS

Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

Delivery to be next day via DPD.

Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
"Er, we dont have any",
Two other agents confirmed they have them says me.
"Er, we dont have any"

Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

Rang again, agent 4. I want to speak to a supervisor please.

Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

Waiting for a call back now.

Dear Customer,　
You recently placed an order for a Samsung Galaxy S3 with eMobile.
Unfortunately due to high demand, the Samsung you ordered is currently out of stock. We have been trying to source stock form alternative sources, however it is not possible to dispatch your order at this time. We are expecting delivery of this phone next Thursday 18th October and will process your order as priority. If we experience any further delays, a member of the team will contract you directly.
If you have any further queries, or if you would like to order an alternative handset, please contact salessupport@eircom.ie. Alternatively you can call us on 01 7011572.
Please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
eMobile Sales Support Team:rolleyes:

Johann.

loopymum wrote: »

Johann. wrote: »

They won't accept my P60, or a copy of my parents bill.

Only my drivers license!

Sent off a copy of my payslip, a mini statement from bank - the lady wrote her name, number and my name and address on it am stamped it and they won't take that as it doesn't have my address on it 'electronically' yet I provided my payslip along with it, which does!

I understand there's standards, but I live at home, there's only so many documents I have with my name on it.

You need photo ID when applying for any bill pay phone, it's pretty standard to be honest, why can't you give them a proper bank statement?
I can see why they wouldn't accept the mini statement from you, it needs to have the address printed correctly.

My drivers license is photo ID.

The other documents all showed my address, as did my license. P60, Parents bill Etc.

Haven't got an old statement to hand, requested one this evening.

loopymum

Johann. wrote: »

They won't accept my P60, or a copy of my parents bill.

Only my drivers license!

Sent off a copy of my payslip, a mini statement from bank - the lady wrote her name, number and my name and address on it am stamped it and they won't take that as it doesn't have my address on it 'electronically' yet I provided my payslip along with it, which does!

I understand there's standards, but I live at home, there's only so many documents I have with my name on it.

You need photo ID when applying for any bill pay phone, it's pretty standard to be honest, why can't you give them a proper bank statement?
I can see why they wouldn't accept the mini statement from you, it needs to have the address printed correctly.

Johann.

They won't accept my P60, or a copy of my parents bill.

Only my drivers license!

Sent off a copy of my payslip, a mini statement from bank - the lady wrote her name, number and my name and address on it am stamped it and they won't take that as it doesn't have my address on it 'electronically' yet I provided my payslip along with it, which does!

I understand there's standards, but I live at home, there's only so many documents I have with my name on it.

ScouseMouse

long_b wrote: »

What did they say your order status was ?
Was it in "Fulfillment" ?

Supervisor today says its in fulfillment.

But other agent today says they dont have any.

It appears they dont know what they are doing and lip service is the order of the day.

long_b

superscouse wrote: »

WARNING - GET THIS

Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

Delivery to be next day via DPD.

Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
"Er, we dont have any",
Two other agents confirmed they have them says me.
"Er, we dont have any"

Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

Rang again, agent 4. I want to speak to a supervisor please.

Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

Waiting for a call back now.

What did they say your order status was ?
Was it in "Fulfillment" ?

jmadoyle

superscouse wrote: »

WARNING - GET THIS

Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

Delivery to be next day via DPD.

Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
"Er, we dont have any",
Two other agents confirmed they have them says me.
"Er, we dont have any"
Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

Rang again, agent 4. I want to speak to a supervisor please.

Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

Waiting for a call back now.

i had something similar happen to me, in the end i went into one of there stores and got the phone straight away for the same price as online

ScouseMouse

WARNING - GET THIS

Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

Delivery to be next day via DPD.

Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
"Er, we dont have any",
Two other agents confirmed they have them says me.
"Er, we dont have any"

Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

Rang again, agent 4. I want to speak to a supervisor please.

Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

Waiting for a call back now.

Munster Magic

Anyone tried getting this offer online/instore today?

Johann.

Jumpaddict wrote: »

podgeandrodge wrote: »

I got the HTC One S about 3 or 4 months ago and wasn't charged €89 and I was told on the phone "you might get it for free".

Today I got charged on the account my direct debit comes out of for the €89.

Wondering if any of the S3 €139 brigade will see another charge....

No charge here anyway....

Side note...am I the only one that thinks 389 for the i5 on a 35pm, 18 month contract is horrendously bad value?

Worked it out for what I'd need it for and like captain found it to be a huge saving. I'm spending at least €20 credit a month, will be a huge saving for me, I have the iPhone 4 PAYG, have spent a lot over 2 years.

Plus, €779 for 32GB - wouldn't work out near as good value!

Jumpaddict

Well it works out cheaper to go for the emobile deal than payg....but 679 for the 16gb, I presume at least another 100 for the 32, crazy money imo

Mimikyu

This post has been deleted.

Jumpaddict

podgeandrodge wrote: »

I got the HTC One S about 3 or 4 months ago and wasn't charged €89 and I was told on the phone "you might get it for free".

Today I got charged on the account my direct debit comes out of for the €89.

Wondering if any of the S3 €139 brigade will see another charge....

No charge here anyway....

Side note...am I the only one that thinks 389 for the i5 on a 35pm, 18 month contract is horrendously bad value?

machu

You don't need a code just ring them give your parents account no. and landline no. and have bank/passport details to hand and they will have you sorted in no time. They charged me 299 for the iphone 5 plus 130 deposit which i can get refunded after 4 months

Johann.

quad_red wrote: »

A question re the code.

My folks have an Eircom landline.

A. Could I use their code?

And

B. Where is it on the bill?

Voucher code is their account number fella, may or may not work.

quad_red

Toobz wrote: »

Very unhappy on this plan, its great for internet and calls but 90% of the time I cant get coverage.

If you can't get coverage 90% of the time then there's something seriously wrong (unless you're in the middle of nowhere 90% of the time). Emobile/Meteor coverage is pretty decent (not up to O2/Vodafone standard but definitely better than 3).

Have you called customer support about the problem?

Toobz wrote: »

I was also missold an Xperia s with a guarantee it had gorilla glass, not a big thing but untruthful.

It sucks but all sales guff should be treated with skepticism. Did ye not check the phone specs online before purchasing to make sure it was the handset for you?

Toobz wrote: »

I want to get out and don't know how can anyone help?

If you've just started a long term contract then it's going to be nigh on impossible for you to break it without penalties.

Try asking the official reps on the eircom forum
http://www.boards.ie/vbulletin/forumdisplay.php?f=1293

Toobz

Very unhappy on this plan, its great for internet and calls but 90% of the time I cant get coverage. I was also missold an Xperia s with a guarantee it had gorilla glass, not a big thing but untruthful. I want to get out and don't know how can anyone help?

quad_red

A question re the code.

My folks have an Eircom landline.

A. Could I use their code?

And

B. Where is it on the bill?

luder

Has anyone got any un-used voucher codes left?

I'm looking to buy online tonight if possible, before trying the sales team tomorrow

podgeandrodge

I got the HTC One S about 3 or 4 months ago and wasn't charged €89 and I was told on the phone "you might get it for free".

Today I got charged on the account my direct debit comes out of for the €89.

Wondering if any of the S3 €139 brigade will see another charge....

killbillvol2

M007 wrote: »

Is the network any good? heard data speeds can be slow

It's slow - much slower than what I've been used to on Vodafone, but for a lot less. Data coverage seems to be more widespread than Three though. Swings and roundabouts.

quad_red

long_b wrote: »

Apparently Customer Services were told it ends today, in store they were told it's tomorrow.

If anyone's interested they're open till 9 PM on 1800 283 091

Called emobile twice today. But customer service told me I had to talk to the Customer Retention Team.

Which had technical issues this morning meaning I couldn't speak to them.

When I called after work today I was told the customer retention team finishes at five.

Johann.

quad_red wrote: »

Gonna give customer retention a call tomorrow.

Has anyone here managed to get an iPhone on this deal? Either 4S or 5? If so, how much?

Don't mind waiting a few weeks for the handset. My contract isn't up for another 3 weeks but would be nice to 'queue' this up to start straight after.

Got a 5, 32GB for €389.

Mimikyu

This post has been deleted.