TishyO wrote: » Apart from bob11 has anyone else received their info pack? I haven't received mine neither have my neighbours. There could be a lot of calls to Joe Duffy next week when bins aren't emptied. 😉
Lars1916 wrote: » TishyO wrote: » Apart from bob11 has anyone else received their info pack? I haven't received mine neither have my neighbours. There could be a lot of calls to Joe Duffy next week when bins aren't emptied. 😉 Maybe they just send them information packs out after the 16th of January?
TishyO wrote: » Maybe but I'm sure I read somewhere that people would receive their packs by 13th Jan. Either way it is very badly organised. There hasn't been much advertising about the change over. I don't read newspapers except online maybe DCC ran a print ad. I do listen to the radio and heard nothing on that.
h.s.thomson wrote: » Hi All, I worked in the Waste Industry in Ireland for 15years. I've been reading various posts regarding Greyhound's take over of the DCC bin collection and thought I'd clarify some aspects of the takeover as I understand them to be. 1. Greyhound did not pay DCC a cent for the bin collection service. The service was awarded to Greyhound upon receipt of a €3million bond......presumably leveraged from a private equity investment (the banks don't have 3m to loan). 2. The upfront payment of the service charge of €100, depending on how many pay, will be used to pay back the investment principle & interest. Essentially we are paying the bond for the collection of our bins. 3. The intention is make DCC bin collection payable by weight come June/July 2012. The current ID system, probably the fairest system, will be "binned". The result will be total ambiguity when it comes to the cost of emptying bins (SDCC customers can probably attest to this!!!) I don't know where to end this post so if anyone has any questions I'd be happy to try and answer them.
keane2097 wrote: » I don't really understand the complaining here tbh. Every City I've lived in before Dublin people have to pay to have their waste disposed of, it's totally standard. Also can't see the issue with a weighing system which means people producing more waste will be charged more.What's the problem?
Lars1916 wrote: » I would say, one problem is uncertainty. Nobody really knows, what's going on next, since there was no proper information, eg. newsletters in the post. Customers are just afraid, that they will be overcharged, which is always bad in times like these.
Wile E. Coyote wrote: » Customers won't be 'overcharged' they'll instead be paying the going rate. The waste collection service operated by Dublin City Council was losing them €10million per year. I know if I was living in DCC I'd rather see that money going to proper use. This is not an over night decision. This has been talked about and been in the papers for months.
Wile E. Coyote wrote: » This is not an over night decision. This has been talked about and been in the papers for months.
Lars1916 wrote: » The 'going' rate? Meaning the same, we pay now? Well, my experience with privatized service providers is, they promise not to change the current rates for a certain period, but after that, they might increase their prices for all different reasons.
keane2097 wrote: » What's the problem?
lensman wrote: » I contacted my local councillor here in D7, he said we can arrange for any waste collector to pick up our bins for the first year then we have to go with greyhound,...I waiting for more info about this,..something smells, pardon the pun.
Dirk Gently wrote: » My problem is the manner in which it happened. I still haven't received any notification from the council or greyhound. I found out by reading this forum. If I didnt log in here I wouldn't know yet that I have to pay 100 quid up front as well as whatever is outstanding on my dub city account plus top up my new greyhound account in advance before my next bin lift. Also, only greyhound operate my area so I have no choice of company to go with. It was a hamfisted change over. Dub city should have given enough notice so other companies could make a drive to enter the market, as it stands only greyhound are in a position to do the lifts as the other companies have no steady volume of custom to justify sending in their trucks. Greyhound are also at the dearer end of providers, and will probably be more expensive again in 6 months time. Looking at the other companies, greyhound would be at the bottom of my list if I had a choice.
keane2097 wrote: » You should be getting a letter in the post presently - mine arrived yesterday. There's 30 days from Monday to pay the one hundred euro, it's not exactly a bolt from the blue assuming you get the letter in the next couple of working days. One suspects the same complaints would be levelled if there had been 60 days notice - "they should have given us three months". As for your lack of choice on provider, you've said it yourself, other companies don't operate in the areas - how in the world is that anyone's fault but theirs? It's an unfortunate fact that we're left in a position in which we have only one option, but other companies that service the area not existing is hardly the fault of the council.
Lars1916 wrote: » it should be no big deal to send out all letters at the same time, imo
Lars1916 wrote: » 'A couple of working days'. That can be anything between 2 and 20 days or so. And those, who receive their letter later than others, have less time to pay the 100 Euros? Sounds very badly organised, it should be no big deal to send out all letters at the same time, imo
irishbird wrote: » i havent received a letter and tbh, if i didnt read this forum i wouldnt know anything about. Greyhound are **** - they have rubbish customer services and regularly dont turn up
keane2097 wrote: » Seriously? There's clearly a problem if people don't get sufficient time to organise themselves to pay the fee, what part of my post gave you the idea that a letter of notification arriving in twenty working days' time would be acceptable?
Wile E. Coyote wrote: » The rate you're currently paying obviously isn't sufficient to cover the cost of the service or DCC wouldnt have been losing €10mil a year, but then again a lot of that could be down to inefficiency on the part of DCC. At the end of the day, Greyhound like any other waste company provide a service. They're not going to do this at a loss to themselves so if they have then yes they probably will increase rates. There's still nothing stopping you ringing around or throwing your rubbish into your car and taking it to the local tip/recycling centre.
