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Console Ban 3-9-11 (Mod Warning Post #755)

NORTH1

Hi Guys looking for some advice and help!!

I was playing Black ops Zombies new maps this morning went out to a football match, came back this evening turned on the console to receive a message the console has been banned for violation of terms of service.

Now I rang MS xbox live to be told they dont discuss banns and there is no recourse!!

Now this got me really mad.

Now the facts are I bought this console new over a year ago after I had disk drive problems with my last console, which had also had the red light problem just outside its warranty period before that( in fairness MS fixed no problems).

I have had this account since for god knows who long it was an original xbox account with no problems.

Now the interesting part is they have banned the console but not my account so they have confirmed they will take my fee in December as usual.

And the rep also confirmed that if I want to use my account I will have to buy a new xbox!

Does this not sound a little like a scam!? there is no recourse remember!!

Anyone with any experience or advice on this would be most helpful I have a senior supervisor calling me tomorrow but the rep as said that he wont be able to help me either!! Just great!

Regards,

Brian

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KERSPLAT!

You brought it to Boards not MS and as someone pointed out, they aren't gonna setup several accounts on different sites just to apolagise to you

.E_C_K_S.

WOW Some thread this has been and has attracted quite a lot of attention!

Lets hope Microsoft has seriously screwed up North.I know you can't wait to shove it in our faces if that's the case:D

"The man who took on Microsoft....and won":P

If they unban your console, I would see that as a victory enough. Realistically they aren't going to apoligise to anybody on an invidual case but release a general statement to all affected. I know you probably won't agree with that but a month of LIVE should sort that!

P.s when can we beat the kid?!

Markuspark

Helix wrote: »

go through the better business bureau like north did, seems to get results quickly

BBB complaint filed

NORTH1

Markuspark wrote: »

BBB complaint filed

Good luck.

I have had no news since receiving the first MS mail at around 12 today.

Im not panicked yet! their probably ran off their feet.

Helix

did they tell you what time theyd be calling at? very interested to hear what they have to say for themselves

i think you should get cod elite free of charge for a year :P

NORTH1

WALSHY16291 wrote: »

P.s when can we beat the kid?!

He's 6 foot plays minor Hurling and he's a bit like me when it comes to giving up, I can arrange a meeting.

NORTH1

Helix wrote: »

did they tell you what time theyd be calling at? very interested to hear what they have to say for themselves

i think you should get cod elite free of charge for a year :P

The e-mail stated within the next few hours.

.E_C_K_S.

Excellent, looking forward to see what they say.

grumpymenever

Hey north, looking forward to hearing what they have to say. I just hope
you will still come back & tell us, even if it was something you did yourself unintentionally.

wush06

grumpymenever wrote: »

Hey north, looking forward to hearing what they have to say. I just hope
you will still come back & tell us, even if it was something you did yourself unintentionally.

He better after we all been following for the last week.

NORTH1

This is going to be my last post here now till I get the resolution I'm looking for.

I had a two minute call this evening from an Irish lad who was as helpful as the other morons I have been talking to in MS unsupport.

To cut to the chase I am in breach of their terms and conditions on console bans he does not have access to this information but it is checked and rechecked and they are sure even though they can't see it, they have not made a mistake.

I have asked for this in writing and I will see them in court.

This is it for Xbox for me. I will invest back into a decent PC I guess.

I will check in after I get my resolution in the courts.

F*** Microsoft for putting me through this!!

Healium

NORTH1 wrote: »

I will check in after I get my resolution in the courts.

Good luck with that

chopperbyrne

Will the PC be running Windows?

Helix

can you get back onto the BBB and tell them that things havent been satisfactory with MS?

GAAman

Started up black ops today and there was a mandatory download for it, i wonder was it related to this?

I do not have the map packs btw

Healium

GAAman wrote: »

Started up black ops today and there was a mandatory download for it, i wonder was it related to this?

I do not have the map packs btw

I can only assume that was a patch...?

wickan

Read this whole thread best of luck with everything north

lankz92

dont know if this has been mentioned, didnt wana read tru 36 pages lol

but i noticed it was the latest map pack yeah?

take a look at this

may be micrisofts is at fault after all

http://www.qj.net/xbox-360/news/cod-black-ops-rezurrection-pack-to-blame-for-xbl-bans.html

TouchingVirus

lankz92 wrote: »

dont know if this has been mentioned, didnt wana read tru 36 pages lol

but i noticed it was the latest map pack yeah?

take a look at this

may be micrisofts is at fault after all

http://www.qj.net/xbox-360/news/cod-black-ops-rezurrection-pack-to-blame-for-xbl-bans.html

That article states that the XBL account gets banned, as in a gamertag ban. The OP reports that his account is fine, it's his console that has been banned.

Helix

that qj story is just a rewrite of mine

its in loads of places now

Meesared

Helix wrote: »

that qj story is just a rewrite of mine

its in loads of places now

That's what you get from poor journalism referencing hearsay and conjecture.

lankz92

just tought id mention it neways,

TouchingVirus

Varik wrote: »

It's the newer copy protection method used on 360 games that your quote refereed to.

As an aside, no it isn't. XGD3 is a new disc format that increases the space available for game data by approximately 1GB over the previous format. The creation of this new format requires the DVD drive firmware to be updated (flashed) during a system update so that consoles can read XGD3 game discs.

AP2.5/2.6/CVI is the copy protection

@OP: If you're still interested, XVal 2.0 is fine to run as long as you got it from a reputable site like xbins. It's coded by Redline99, a name held in high regard in the scene of xbox modding/reverse engineering.

Meesared wrote: »

That's what you get from poor journalism referencing hearsay and conjecture.

Rabble Rabble :pac:

Meesared

TouchingVirus wrote: »

Rabble Rabble :pac:

Oh come on you cant deny that is a very very flaky article Matrix has written, based of some very flimsy evidence

Helix

Meesared wrote: »

That's what you get from poor journalism referencing hearsay and conjecture.

and lots and lots of tasty uniques for the advertisers

Meesared

Oh so your writing deliberately controversial articles, no matter how flaky and weak the evidence is, for the sake of advertising revenue?

Think that's any credibility you had gone.

Healium

Helix wrote: »

purely a way of trying to get a comment out of ms lads

There are better ways to get a comment from a company other than blackmail and lies (Not that MS would be intimidated by an Irish entertainment website, but that's not the point)

If you can't get an official response (which you tried, and didn't), you don't go off and make up a story without some valid sources.

Helix wrote: »

its video games, not the feckin pulitzer prize

also, its not anonymous since i actually know fielddog in person

as i said, its just a way of trying to get a comment out of microsoft, dont put too much weight in it. always try to take anything that uses phrases like "may have" "could have" and "possibly" liberarlly as lightly as possible

So, we should have no journalistic standards, because it's video games? Bull. You don't write for the Daily Mail.

You may know him in person, but your source is still a "friend of a friend", not exactly reliable. This guy also only started working there recently. We have a number of support staff here, and I could be wrong, but since they go out of their way in some of the replies here (and potentially break company policy), I can't imagine that if they knew something, they wouldn't at least mention it here (Even a "we've been informed about the issue. Wait for a statement" response). That's just the impression I get. I genuinely don't think they've been told of any fault on Microsoft's end.

Helix wrote: »

that qj story is just a rewrite of mine

its in loads of places now

You make up a story about Black Ops DLC flagging consoles for Marketplace theft, QJ.net makes up a story that the DLC causes consoles to get flagged as stolen units.... chinese whispers :rolleyes:

wush06

Healium wrote: »

You make up a story about Black Ops DLC flagging consoles for Marketplace theft, QJ.net makes up a story that the DLC causes consoles to get flagged as stolen units.... chinese whispers :rolleyes:

Well it's going on for over a week now you think ms would come out and say if there was a problem or not. Unless they like the Chinese whispers.

Con_R

Healium wrote: »

We have a number of support staff here, and I could be wrong, but since they go out of their way in some of the replies here (and potentially break company policy), I can't imagine that if they knew something, they wouldn't at least mention it here (Even a "we've been informed about the issue. Wait for a statement" response). That's just the impression I get. I genuinely don't think they've been told of any fault on Microsoft's end.

Cheers dude, I'm glad someone appreciates us lol And in complete honesty, we haven't been told a single thing about this whole situation, we're just treating it like any other console ban wave.

NORTH1

Con_R wrote: »

Cheers dude, I'm glad someone appreciates us lol And in complete honesty, we haven't been told a single thing about this whole situation, we're just treating it like any other console ban wave.

I was chatting to UK support guy he said almost the same as above.

As this is my first experience of console ban or any type of punishment in seven years of using the service Microsoft I can tell you the experience is quite new to me.

Does this feel like previous console bans?