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New UPC upgrade introducing remote record and "other great new features"

_Whimsical_

So did anyone notice the upgrade today?
Anyone know what the "new great features" are or how remote record might work?

I got the letter about it yesterday and followed the instructions within today, turned the UPC box back on after and nothing seems to have changed at all.So I'm wondering if I'm missing something.Anyone care to enlighten me?

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Alun

No letter here.

daingeanrob

no letter here either.

Tarquin1970

And nothing on website...

_Whimsical_

Oh that's strange.On the letter it says the upgrade takes place on June 8th and says to turn on the box and then it off leaving it off for at minimum 15 mins and that the upgrade will be complete when you turn it back on. No sign of anything different after I turned it on though and no mention on the letter of how to use the remote record service.

JDxtra

UPC should learn from Sky regarding system updates - they should not require user intervention (i.e. power on/off), and should ONLY happen overnight where possible.

But that's going off topic so I'll be quiet now...

ohnoigotsick

JDxtra wrote: »

UPC should learn from Sky regarding system updates - they should not require user intervention (i.e. power on/off), and should ONLY happen overnight where possible.

But that's going off topic so I'll be quiet now...

thats what they seem to be doing now - auto power down at ngiht time and often the box will have to load first before turning back on.

got the letter yesterday - will try it now when i get home

this upgrade will wipe your tv programmes in your planner upon completion so thats why the letter was sent out

Tarquin1970

OK, so if remote record is being rolled out, how exactly would this work? Do you need to access the services over telephone, if so do you need UPC telephone or via an App?

iMax

Only letter I got was one warning me I went over my download limit (another thread).

By "turn off" do they mean set to standby or kill power ?

And will it wipe recordings ?

ohnoigotsick

iMax wrote: »

Only letter I got was one warning me I went over my download limit (another thread).

By "turn off" do they mean set to standby or kill power ?

And will it wipe recordings ?

think it's just standby - recordings in the past will be ok - future recordings will be wiped and will need to be set up again

patrickmooney

Did it give a year? 8th June 2012?

shinzon

I also recieved this letter this morning stating these new features, I posted in the waterford board as this was where he outage was due to happen today 8th of June, people have been reportaing back in that thread that they were cut off there TV this morning but as most were going to work they havent said what happened after they got back home from work yet

as for me there has been no cut off as of yet, had BB and TV all day, im just hoping I wont be cut off tonight as the apprentice is on

Shin

Solair

Seems UPC NL has an iPhone/iPad app

jwcurtin

After the update today (in Galway) our box is done.. Seems to be a serious problem with the software... Any tips?

_Whimsical_

jwcurtin wrote: »

After the update today (in Galway) our box is done.. Seems to be a serious problem with the software... Any tips?

I'm in galway and as I followed the procedure outlined in the letter I presume I'm now updated.My upc box is working fine but there doesn't seem to be any change in it at all.No new features to report.Do you have any or are you not able to turn it on at all?

patrickmooney

So perhaps this is a regional roll out first? Anyone from Dublin get this letter?

LucyBliss

I'm in Galway and I got the letter on Monday. I also got a text today reminding me of the update. I haven't done it yet though.
According to the letter, we're supposed to get to see the time displayed on the front of the box when you put it into standby. Did that happen for anyone?

Vunderground

The time has always been on the box for me in Dublin and to answer the letter question - haven't got one yet.

Solair

Will one of the "other great features" be non-pixilated TV ?

_Whimsical_

Closer inspection of the letter seems to say that the remote record feature will come "in the future" so I presume the same will be true of the other "great new features".
Bit of a damn squib of an update. Nothing seems to have changed at all.