rebel10 wrote: » I doubt it, could be wrong though. I think these guys are just ringing landlines because they have access to the numbers. Could be something else though. Could a call to your mobile provider do anything for ya?
Dear Microsoft Ireland Partner, I wanted to bring this to your attention as we have received a number of calls from Irish consumers during the past few weeks regarding this scam, which is on-going and active in the Irish marketplace. Microsoft Ireland and the National Consumer Agency are working closely together to ensure Irish consumers are aware of the details. Consumers are receiving telephone calls from persons claiming to be from Microsoft, or working on behalf of Microsoft, to tell them they have a virus on their computer. Details of the Scam: • Consumers receive a cold call from someone claiming to be from Microsoft and told there is a problem with their computer and offered help to solve the computer problems. • Once the caller has gained the consumer’s trust, they ask consumers to log onto a website to download a file to help solve the problem. • They then ask for credit card details for a package which will fix the virus. They also potentially attempt to steal from the person by accessing personal information on their computer. In addition to gaining access to your personal details, they can also infect your computer with damaging viruses and spyware. Microsoft takes the privacy and security of our customers and partners personal information very seriously. We are advising customers to treat all unsolicited phone calls with skepticism and not to provide any personal information to anyone over the phone or online. Anyone who receives an unsolicited call from someone claiming to be from Microsoft should hang up. We can assure you Microsoft does not make these kinds of calls. We have been working closely with the Irish authorities including An Gardai Siochana, the Data Protection Commissioner, ComReg to warn the public and investigate the perpetrators. As a Microsoft Partner we wanted to bring this to your attention as it’s affecting a good deal of consumers today. We would like to ask you for your help in getting this message out to your employees, your families and your customers and ask them to be vigilant about unsolicited calls. For more information on this scam and how to protect yourself against this, please click here: http://www.microsoft.com/protect/fraud/phishing/Msname.aspx. Please feel free to report any of these calls to the National Consumer Agency on 1890 432 432 or get further information on www.nca.ie. Mary Ashe-Winton (Customer and Partner Experience Lead) is working closely with Irish Authorities and Agencies to ensure we are doing everything possible to ensure consumers are aware of this scam. Should you have any questions she would be happy to assist.
rcdk1 wrote: » Some useful vocabulary!
curly from cork wrote: » buy a whistle and blow loudly down the phone next time
midgej wrote: » I just put the phone by the radio and turned it up full blast.
aidan_walsh wrote: » This is the thread PaintDoctor was talking about. Don't give them anything but silence. Hang up. The National Consumer Agency are also asking people to report these calls to them.
rebel10 wrote: » My mother got a phone call yesterday on the home phone. The man on the phone had a foreign accent. She thought perhaps an Indian accent. Anyway, he went on to say that her internet security had expired or something. She told him she knew nothing about this kind of thing, but he persisted to ask her to turn on her computer. She told him that he would be better off waiting to speak to me after I came home from work, he told her he would be out of the office, but asked if he could ring before I went to work the next day! 7 a.m.! She told him that wouldn't be possible, so he said he would try again later. Anyone get a phone call like this. My aunt was telling me that something was on the radio about scams, perhaps like this, happening in the Cork area, through phone calls. Anyone experience something similar, or do you know what it was about/common practice? Thanks
PaintDoctor wrote: » There's a humongous thread on here about it. PC doctor scam - search for it. They call my Mother once a week, she has problems with the Tv remote. If she had a computer it'd be fun to hear the conversation between her and the boys in Mumbai calling her.