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Arcade Fire. O2. December 5th/6th - PLEASE READ OP - CROWDSURGE TICKET

penexpers

This is from toutless for anyone with Crowdsurge tickets please read.

Also be aware of the increased danger of buying secondary tickets.

Big thanks to touless for this info.

The mail they sent on Thursday claimed this would only be the case for tickets not picked up on Friday. It now appears they've blanket cancelled all standing tickets issued via Crowdsurge to have them picked up at the box office. I've emailed them for clarification but I'm not confident I'll get a response today on this. Assuming what this says is true then I have prepared the below on tickets bought/sold for this event for our users. As always this is my interpretation of the facts that the promoters have made public and is given in good faith but things may change etc etc.

WHAT THIS MEANS!
1.)This ONLY applies to standing tickets from Crowdsurge sent by mail. These only started to be delivered on Wednesday. If you'd got your ticket from someone here prior to Wedneday THIS DOESN'T APPLY TO YOU!

2.)To check if a ticket is from Crowdsurge it will look identical to a regular ticket but have the word CROWDSURGE printed at a 90degree angle to the barcode. If it doesn't have this THIS DOESN'T APPLY TO YOU!

3.) If both of the above circumstances are true I strongly recommend you get in contact immediately with the person who sold the tickets to you. There is no indication what Crowdsurge will require to pick up the reissued tickets today but I would imagine the original booking mail and possibly some id will be required so in all likely hood they'll have to be there to pick up the tickets.

4.) If you are meeting someone today who is picking up crowdsurge tickets from outside the venue confirm with them that these have been picked up today and are not ones posted earlier. If at all possible stick with them until you've all been admitted to the venue to ensure there are no problems.

As I get more info I'll try to keep this up to date and I'm hoping to get to the venue early to find out what is going on and will update our twitter account from the site.

They have announced some arena dates in England and apparently this will be part of that tour.

Not sure when tickets are on sale, possibly on sale this Friday.

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ShaneU

Yeah there were shirts on sale for 25 euro at the back wall

feelgoodinc27

Great gig, vampire weekend were a top class support act, had to queue about 15 mins for crowdsurge ticket, 10 mins of that out in the cold which isn't bad compared to what other people had to endure, was there any band merchandise for sale? Couldn't see any..

ShaneU

Well contrary to what the email said, my tickets were valid, thank god I got to skip that queue. Gig was amazing, so much better than oxygen. Did people who got tickets in the mail need to exchange them? They let me straight through

DominoDub

Warning to those going Monday ...Q for your tickets early if you wish to see any of the support acts. "CrowdSurge" only had 2 staff members on site:mad: One for those with tickets and one for e.mails.

The "Crowdsurge" Q was the biggest on the night 40mins for me ..It must have been longer for others.

ps.(well done to the O2 staff on their handling a problem not of their making )

Great Gig by the way

SK1979

Just home now.

What did everyone think?

I loved it anyway. THey had me at No cars go to be honest.

I did have a couple of spare seats around me (Crowdsurge tickets) so i'd imagine some didn't make it?

mloc123

**** you win, if I wanted to stand I would have bought a standing ticket

manster

well that was a mess. better off getting to the point early as i was put into 3 difeerent queues, refused entry went into antoher queue and finally let in. scanner twice refused me. had to plead my case. in now anyway. advice for tomorrow come early!

BaZmO*

jill_valentine wrote: »

Picking up CS tix is handy enough, there's a quick dedicated queue. They asked for ID for box office collection tickets, but not for reissuing tickets that had been received and then cancelled.

And that's that!

jill_valentine

Picking up CS tix is handy enough, there's a quick dedicated queue. They asked for ID for box office collection tickets, but not for reissuing tickets that had been received and then cancelled.

jimogr

Just a heads up for anyone planning to get a bus home after this tonight, Dublin Bus have said all buses will stop running at 9pm tonight.

nxbyveromdwjpg

Any reports back from people at the box office yet ?

Phoenix Park

tomissex wrote: »

Seating isn't sold out so I'd suggest taking your own seats and when the gig starts just move to a group of seats together. I just put 3 tickets into ticketmaster and got 3 together so there will big enough gaps.

Cheers, looking at the map it turns out they are in a section at the other side of the stage to me, i'm in section A, hopefully we can float freely enough between sections and find 3 together

lordgoat

crapmanjoe wrote: »

Anyone hazard a guess as to what the market will be like for.second hand tickets. Have a few friends going so.I'm.gona head down to.the.venue.and try and pick up.a standing ticket. All this talk of cancelled/invalid tickets is making me have.second thoughts

Just be very careful if you're buying a second hand standing ticket. More so than normal.

totallytrees

Once you dont sit in someone elses seat, you should be ok to sit near them.

tomissex

Phoenix Park wrote: »

I've a seated ticket but its not beside my two mates who are seated in a different section. I'm in Block A, dunno which block they are in but its not the same unfortunately.
Is there any way i can see the gig with them, is there an area once you get into the seated section that we could watch the gig (standing presumably) without taking our individual seats?. Presumably the security staff won't let us into the standing section.
Obviously we tried to get tickets together, just ended up having to buy 2 seperately then an extra third ticket
cheers.

Seating isn't sold out so I'd suggest taking your own seats and when the gig starts just move to a group of seats together. I just put 3 tickets into ticketmaster and got 3 together so there will big enough gaps.

Phoenix Park

I've a seated ticket but its not beside my two mates who are seated in a different section. I'm in Block A, dunno which block they are in but its not the same unfortunately.
Is there any way i can see the gig with them, is there an area once you get into the seated section that we could watch the gig (standing presumably) without taking our individual seats?. Presumably the security staff won't let us into the standing section.
Obviously we tried to get tickets together, just ended up having to buy 2 seperately then an extra third ticket

cheers.

crapmanjoe

Anyone hazard a guess as to what the market will be like for.second hand tickets. Have a few friends going so.I'm.gona head down to.the.venue.and try and pick up.a standing ticket. All this talk of cancelled/invalid tickets is making me have.second thoughts

totallytrees

Anyone know where would the closest spot to the O2 to leave a car would be?!

gravity12

ricero wrote: »

really looking forward to them aswell as vampire weekend. what time would it be over at would you say

I think the O2 curfew is 11 o'clock. From reading on another site, they finished at around ten to eleven in England.

CiaranC

What a bunch of ****ing jokers these crowdsurge are. Never, ever again will I use them

L'prof

Forgot my "government ID", they better see sense and accept my student ID!!!

Toast

Crowdsurge support have replied to my query to say the box office will be open at 5pm. I'm going to try get down there for then and see what the story is. Not much else that can be done till then.

ricero

really looking forward to them aswell as vampire weekend. what time would it be over at would you say

Toto Wolfcastle

I'd imagine that they are trying to stagger the queues by giving out an earlier opening time to those with standing tickets.

I have seated tickets (well, I have a confirmation email for them!) and I'll be in for around 5.30 hopefully.

Toast

No problem. I've updating it a bit to make it clear so far this only appears to apply to Sunday Standing tickets. One of our mods had seated tickets and crowdsurge confirmed there is no problem with these. Don't know if they'll do the same with the Monday tickets yet. Anyone with a Monday Standing Crowdsurge ticket let us know if you get the mail.

indiewindy

worm_tongue wrote: »

What time do people expect Vampire Weekend to come stage? I'm working till 7 so wont be at the O2 till 8.

Your in luck
1830: Doors
1900 Devendra Banhart
1950 Vampire Weekend
2120 Arcade Fire

Aldebaran

Toast wrote: »

Above from crowdsurge. I'm going back to them on the opening times for the box office as this contradicts their other mail.

Their latest mail says the box office is open at 5, I'll be arriving in Dublin at around 4 so I'm going down to the O2 at 5 anyway

lordgoat

Toast wrote: »

The original tickets have very little info on them so I'm not sure how they're going to confirm your tickets relate to yours at the box office. I'd give him every bit of info you can. I'm trying to find a contact number for these jokers to confirm what is going on.

Edit: Here is a bit I wrote up on what is going on for Toutless users. I've tried to call Crowdsurge but there is no answer. I've a ticket logged as well for more info but nothing yet.

Hope you don't mind but i copied the toutless post and stuck it on the
OP here.

Thanks as ever for the hard work

Toast

> You will need to collect your tickets from the box office this evening
> as your current tickets are now invalid
>
> We have now made alternative arrangements for your ticket(s) to be made
> available at the CrowdSurge Box Office collection point at the venue on
> the night of the show. The CrowdSurge Box Office is situated at Entrance
> 1 of the venue and tickets will be available from 18:30 to 21:00.
>
> Please ensure you provide the following information in order to collect
> your ticket(s) at the venue:
>
> A copy of the email confirmation that we have recently sent to you.
> Your Government issued photo identification - Driving License or
> Passport.
>
> Please be aware that the name on the identification must match that
> shown on the order confirmation. Also please note that the original
> hard-copy tickets we sent you in the post have now been made void.

Above from crowdsurge. I'm going back to them on the opening times for the box office as this contradicts their other mail.

worm_tongue

What time do people expect Vampire Weekend to come stage? I'm working till 7 so wont be at the O2 till 8.