With the Tesco Mobile Internet service on your mobile, you can experience the internet through your mobile phone. All you need is a compatible phone so please check the user manual for your phone to see if you can use it to access the internet with our 3G service.
It will not be possible for you to access UMTS as Tesco mobile Ireland does not support UMTS.
Kotek Besar wrote: » Using my Nokia E51, I have the choice of using GSM (2G) or UMTS (3G) networks. If I select the GSM option I am able to then search for networks and select "Tesco Mobile". I get full signal and I can make calls and use GPRS/EDGE for data. So that is working as expected. I don't understand why I seemingly have no access to Tesco Mobile's 3G network, as I have a 3G SIM card."?
weefarmer wrote: » i have thye same problem just wondering if you or anyone else would know how to change this?
Kotek Besar wrote: » I am using a Nokia E51 but I have also had the same problem with an LG GT540 that I was using up until yesterday. Basically the situation is as follows: Using my Nokia E51, I have the choice of using GSM (2G) or UMTS (3G) networks. If I select the GSM option I am able to then search for networks and select "Tesco Mobile". I get full signal and I can make calls and use GPRS/EDGE for data. So that is working as expected. However, if I select the UMTS option and then search for networks and select "Tesco Mobile", it thinks about it for a long time and then says "No Access". I don't understand why I seemingly have no access to Tesco Mobile's 3G network, as I have a 3G SIM card. I want to be able to access the internet with Tesco Mobile's 3G service, as it advertises here:http://www.tescomobile.ie/MobileInternet.aspx I emailed Tesco Mobile and they've sent this reply: Doesn't make sense. How can they not have a 3G network (or rather, an agreement to use O2's 3G network) when they advertise these fantastic data bundles and invite customers to "access the internet with our 3G service"?
How can I access the internet on my 3G phone using your 3G service, as I am unable to connect to Tesco Mobile's 3G network (I can only connect to Tesco Mobile's 2G network)?
Our incident team recommends that you set your handset to GSM only, which should solve his issue.
Please ask your incident team how I am supposed to access the internet with your 3G service if I set my handset to GSM only.
We have identified an issue with our 3G data connection which is being worked on at present. I have been informed by our technical team that this issue should be resolved by Friday at the latest.
tescomobile wrote: » I can confirm that the 3G issue that was causing problems for some customers is now resolved.
saabron wrote: » I can confirm I am getting 3g speeds on tescomobile in Monaghan and Carrickmacross using a nokia 5800 . Their domination of all consumer products is nearly complete , now all they need to do is allow direct isp access and not proxied access to allow me to use my email on my handset and not access it via web browser I will be satisfied
tescomobile wrote: » Hi Saabron We are looking to address this also in the near future. regards Paul
emo72 wrote: » hi paul, and welcome to boards! i have been using a htc desire and would love to know what settings to use on it. can you help me? i purchased the 3.50 euro internet credit before but got no service. when i rang the helpline i got no "help". and no refund either. get my 3g working and i will sing your praises:D
emo72 wrote: » didnt work. should there be a 3g symbol logo visible?
tescomobile wrote: » If your phone is Android 1.6 yes you should get a 3G over the signal bars. If 2.1 then it will he a H or 3G over the upload download symobl when accessing data. It will have an E if you are on edge/gprs. Check your setting in Wireless Settings->Mobile Networks->Network Mode . It should be GSM/WCDMA Preferred. If its GSM only you wont pick up 3G. 2 other questions that may be very obvious. You are in an area of 3G coverage? You have got a new 3G Tesco Mobile sim?
Tom Dunne wrote: » Hi Paul, could I ask you to contact hello@boards.ie at your earliest convenience? If you are on the site representing a commercial company, you need to be identified as such. Just like O2, Vodafone, 3 and Meteor do. Thanks, TD.
Kotek Besar wrote: » I've just got back from Singapore and Hong Kong. Couldn't use my phone in either country even though I had roaming activated. Tesco, by email, told me I should try to log on to the Belgacom network while in Singapore. I'm not sure how they expect my phone could search for, find and connect to a Belgian network from Singapore. :rolleyes: Three networks operate in Singapore, they are SingTel, Starhub and M1. Neither would allow me to connect. Tesco, by email, kept asking me for my SIM card number and handset IMEI. They said they'd raise it as an issue, but it was never resolved - roaming never worked. Do they (via O2 Ireland, of course) have roaming agreements with either SingTel, Starhub or M1? Why keep telling me to search for Belgacom? Now back in Ireland, my phone won't even connect to the Tesco Mobile network. I can search manually and find Vodafone IE, Meteor and Tesco Mobile. I try to connect to Tesco Mobile and it says "No Access". Either the SIM card is faulty or they've deactivated my SIM, imo. I emailed them yesterday informing of the problem and that I am now back in Ireland so forget about trying to fix my roaming in Singapore problem but.. no reply. Useless.
esharknz wrote: » Just back from Germany with my tesco mobile, with the 3G card. My husband had gone a few days before me for work, and the minute he'd left Ireland, none of the text messages sent from my tesco mobile arrived. Then when I arrived and turned on my phone I got a message saying that my phone had been frozen and my sim was unavailable. This persisted when I arrived back in Ireland. Putting my tesco mobile sim card into a sim free phone seemed to fix this issue, but I'm now changing back to my previous provider, as I'm very unhappy with this.
pirelli wrote: » Hi Paul, Welcome to Boards.ie I have a Samsung 8800 pixon. I used tesco mobile 3g and it constantly fell out of coverage, i of course tried to reset the Abroad settings and tried everything that Tesco tech could advise me on. I also got a new 3g sim but same problems. I switched to 02 and it works perfectly including the GPS. However i hate 02 because they are expensive but there would be war if i switched back to tesco mobile as it constantly falls in and out of coverage even in the city centre and noone can contact me. What is wrong here. I would prefer tesco mobile as i was impressed with the pricing which was more than excellent.
tescomobile wrote: » Android phones should work fine with the normal settings as posted on boardshttp://www.boards.ie/vbulletin/showpost.php?p=59482944&postcount=11 You need to setup an APN with these settings in Wireless Controls->Mobile Networks->Access Point Names On android the only values you should need to edit for data and MMS when creating the APN are Name: TMI APN APN: tescomobile.liffeytelecom.com Proxy: 10.1.11.19 Port: 8080 MMSC: http://mmc1/servlets/mms MMS Proxy: 10.1.11.19 MMS Port: 8080 MCC: 272 MNC: 11 The rest can be left blank Make the APN default As noted above make sure the Data Roaming setting is on in Wireless Controls->Mobile Networks
Tmpj wrote: » I have HTC Desire as well and for the past couple of months I have been trying to figure out how to get the 3g connection working with tescomobile. No luck so far. Nothing on the internet either that would be helpful. The above suggested settings don't work for me either for the Desire. I have Android 2.2 in the Desire (roaming is enabled). When I tried with my old Nokia 6120 classic I have absolutely no problems connecting to the network. So no problems with SIM/data connection apparently. The settings for my Nokia were from http://www.tescomobile.ie/phonesettings.aspx and as said, the connection works fine. Please somebody any suggestions to this?
Tmpj wrote: » Ok, I think I can make some other Desire owners very happy (if not, at least myself) I got the HSDPA (3g) connection working with tescomobile. There is just one extra thing that needs to be set up in the Desire. 1) go to the phone number dialer and enter *#*#4636#*#* 2) Choose Phone Information 3) You will need to change the last setting "Toggle DNS check" in the bottom to "0.0.0.0 allowed" instead of "0.0.0.0 not allowed" This worked for me and life is almost good now ... some applications don't seem to be working (facebook, gmail, skype) at least I can use the browser.
EWJim wrote: » hi all I have just bought the 3g Card for the samsung taco lite is there any settings for sending emails on the phone, trough the message menu, as it would be handy if send attachments any one eles have the settings ?
tescomobile wrote: » Non webmail based email uses pop3 or imap normally. Currently Tesco Mobile internet access is proxied for web/http only. We are working to remove this restriction in the future.
jay93 wrote: » the proxy causes a ton of probs to be honest is there any reason why its in effect?all other networks dont use it?cant use any apps on my phone because of this also when i buy internet add on i cant even connect my phone to my laptop to check pages etc because of this also id suugest that its removed in the next few months because its only going to ruin tescomobiles reputation other than that your network is the best in ireland at the moment i have to use a 3 mobile phone also for internet mostly as tesco block all the apps that i need to use..also if the addon 350mb was for 30days instead of only a week that would be better just a bit of feedback for ya's:D my 3G connection always works fine tough so cant comaplain about that