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goldfish.ie

jbyrne1111

Hi,

Has anyone heard anything about the new business VoIP provider, goldfish.ie? I am starting a company and need a few phone lines and efax capabilities. I Am interested to hear if they are any good. Thanks,

J Byrne

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Matt Bauer

Correct. Goldfish allow residential customers to sign up. You don't need to own a big business to use the service.

Mr. G

Goldfish don't offer residential plans but you can use business plans for residential. I don't think you will save with using a blueface residential plan as you can just top it up and spend for your calls.

Ranicand

brimal wrote: »

Do Goldfish do residential packages? Can't see them on their site.
Blueface have nice home deals.

Seriously considering switching home phone to VOIP

VOIP call rates very cheap.

To avoid paying line rental you need to be running it over UPC.

brimal

Do Goldfish do residential packages? Can't see them on their site.
Blueface have nice home deals.

Seriously considering switching home phone to VOIP

Matt Bauer

Just wanted to add that we've been using Goldfish for 6 months and have been very pleased with the service. Very reliable, excellent call quality and the team are responsive.

I'd recommend them over Blueface.

eggysplat

Hi

Just to clarify this, I work for Soho66, and Goldfish / Soho66 are indeed affiliated companies, and share customer testimonials, which is why there are quite a few similarities.

We don't hide the fact that we're affiliated but, are two independent companies. Goldfish operating from Ireland, using data-centres for service in Dublin, and are an Irish registered company. Soho66 are a UK registered company, with all our equipment in data-centres in data-centres in Telehouse, London.

Support for both brands is provided by the same UK staff though, so as to bring the wealth of experience and knowledge that Soho66 have built over the years to Goldfish customers and provide an excellent level of service.

Obviously, I cannot comment on Blueface as we have no affiliation with them and wouldn't be fair / appropriate of professional for me to do so

Hope that clears things up a little.

Kind Regards

Daryl

paulhardman

Oddly, Goldfish Telecom Ltd was only registered as a company in April 2010, yet their "What Our Customers Say" box on the front page has a customer saying their line was set up in December 2008...

And actually, Goldfish.ie's customer testimonials look curiously similar (aka the exact same) as these:

http://soho66.co.uk/7440/all/1/Testimonials.aspx

...as actually does the whole website...

Patrickof

0lddog wrote: »

Thats just so far from my experience I find it very hard to credit.

For example, last Friday afternoon I had 2 issues with a B/F config. Sent them an email @ around 16:45Hrs. By 17:30Hrs they had resolved on of the issues for me, The other was resolved yesterday.

Dont think I will find better support that that !

Pretty much my experience with them also, any support emails I've sent are dealt with within hours.

0lddog

jbyrne1111 wrote: »

.............. I actually used Bueface ..................... but their support desk were very unresponsive.........

Thats just so far from my experience I find it very hard to credit.

For example, last Friday afternoon I had 2 issues with a B/F config. Sent them an email @ around 16:45Hrs. By 17:30Hrs they had resolved on of the issues for me, The other was resolved yesterday.

Dont think I will find better support that that !

WonderBoy9

I acknowledge your willingness to get involved with boards.ie but something looks a bit funny....

goldfish.ie set up in June-ish?

only 2 posts and joined in June?

Do you happen to have an affiliation with www.Goldfish.ie? hmmmmm, (chin stroking) interesting...

Hey Guys have you heard of this new energy drink? Its called wonder9boy...
it helps me lose weight, makes me stronger, I gets lots of girls and It prints money. I'm going to check it out. :cool:

Best of luck with your business either way. We need a better start-up culture in Ireland!

helper11

Hi ya

I used blueface two years ago and they were great to use, so was going to use them again this year but their prices seemed to have doubled fax number was €5 now €10 a month, extra phone number was €5 now €10 a month etc. so Im gonna give goldfisg a try and see what happens.

Tomtata

When did you use Blueface last, I’m using it in a business case,

10 users --> 23,650 calls in the last 12 months --> No issues except for the outage a couple of weeks ago.

Can’t recommend it highly enough.

jbyrne1111

Hi
Thanks for the reply. I actually used Bueface in the past for my home phone and they were OK but their support desk were very unresponsive. I kept getting a recorded message. I need business services now and looking at the goldfish.ie site, it looks like they have better routing options and features. I am going to give it a go and I wll let you know how it goes.

Tomtata

Blueface.ie offer a fantastic service, I’m surprised someone is trying to compete with them, unless of course they are reselling under their white label option. Best of luck tho.