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Chorus ntl not at my house

hello932

Ugh

rang chorus ntl the other day and they said that i could not get their broadband in monkstown. Ugh now im stuck with ****ty 3mb dsl with a crappy download limit. ****ing hate this ****e.

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My name is URL

Well at least you can vent about it here

yoyo

I was told by NTL the main reason for this is planning permission, NTL not being allowed lay new wires, this was (maybe still is?) the case in Rathmines,

Nick

mikom

hello932 wrote: »

Ugh now im stuck with ****ty 3mb dsl with a crappy download limit. ****ing hate this ****e.

I wrote this on a 1 mb connection whilst downloading 2 files at the same time................ stop your yammerin'

Jesus Wept

a upc company.

orourkeda

Hate that

KTRIC

Terrible stuff OP :mad:

*Posted from a 100mb Fiber Line

MagicMarker

I have NTL, it's brill.

tallus

MagicMarker wrote: »

I have NTL, it's brill.

Me too, a paltry 20mb line.

segaBOY

hello932 wrote: »

Ugh

rang chorus ntl the other day and they said that i could not get their broadband in monkstown. Ugh now im stuck with ****ty 3mb dsl with a crappy download limit. ****ing hate this ****e.

Hi, I'm from rural Ireland and only have the option of Satellite broadband when not in Dublin.

I'm sorry for your troubles. :eek:

Krieg

The-Rigger wrote: »

a upc company.

Ah, ntl support. I almost have it on speed dial

minidazzler

MagicMarker wrote: »

I have NTL, it's brill.

Same here, very little downtime, fast connection, good customer service.

Why would anyone have Eircom?

LadyE

hello932 wrote: »

Ugh

rang chorus ntl the other day and they said that i could not get their broadband in monkstown. Ugh now im stuck with ****ty 3mb dsl with a crappy download limit. ****ing hate this ****e.

Im in Monkstown and have it?

What area you in? PM if ya dont want to say!

Blowfish

hello932 wrote: »

Ugh

rang chorus ntl the other day and they said that i could not get their broadband in monkstown. Ugh now im stuck with ****ty 3mb dsl with a crappy download limit. ****ing hate this ****e.

They are in the middle of upgrading all around the Dun Laoghaire/Monkstown area. Give it a month or two and check with them again.

hello932

Blowfish wrote: »

They are in the middle of upgrading all around the Dun Laoghaire/Monkstown area. Give it a month or two and check with them again.

Are you serious-what is the source of this information?

Blowfish

hello932 wrote: »

Are you serious-what is the source of this information?

Living in the area. They popped leaflets in the letterbox a few weeks back saying that the upgrades will be complete in the next 12 weeks or so.

[edit] There's a map of their upgrade plans on their site here

hello932

Blowfish wrote: »

Living in the area. They popped leaflets in the letterbox a few weeks back saying that the upgrades will be complete in the next 12 weeks or so.

[edit] There's a map of their upgrade plans on their site here

Really i live in monkstown too but i didnt get a upgrade letter. Though in the mail i got a one of their generic upc changeover leaflets-its about the size of a quoter of a a4 page and in the shape of red/black dartboard. It said that i could get upc broadband but when i rang up i couldn't get it they said. Really pisses me off.

Duggy747

Moved into a house at the end of August. We have Cable tv and broadband but also a UPC digital box. Thing is, though, the digital box isn't activated so I tried 5 times to get through to the basterds before anyone answered.

Told them my problem and they said someone would ring me back the next day.

That was at the beginning of September

I can't even get through to anyone to cancel my digital subscription so I'm just not paying it.

hello932

Duggy747 wrote: »

Moved into a house at the end of August. We have Cable tv and broadband but also a UPC digital box. Thing is, though, the digital box isn't activated so I tried 5 times to get through to the basterds before anyone answered.

Told them my problem and they said someone would ring me back the next day.

That was at the beginning of September I can't even get through to anyone to cancel my digital subscription so I'm just not paying it.

So you have signed a upc contract of some sort but are not getting any service? where in monkstown roughly are you?

Duggy747

hello932 wrote: »

So you have signed a upc contract of some sort but are not getting any service? where in monkstown roughly are you?

Oh, I'm not in Monkstown. I'm a tenant in Galway, even the landlord can't get through to them.

kwalsh000

At least I know i'm not the only one who has a problem with them. The Neighbour has NTL, rang them, said they would send engineer to check, took CC details, said wait 6 weeks for installation...waited only to be told we could not get it. Yet they still send us post asking us to sign up. Chancers!

useful_contacts

hello932 wrote: »

Ugh

rang chorus ntl the other day and they said that i could not get their broadband in monkstown. Ugh now im stuck with ****ty 3mb dsl with a crappy download limit. ****ing hate this ****e.

i have their tv and broadband

there tv is ****

but there net is great

LESSON: DONT GET THEIR TV- BUT GET THEIR NET

opinion guy

god dammned ntl. to be fair they have improved alot over the the years, but goddammit the amount of time i wasted trying to get thru to the support line.

Br4tPr1nc3

useful_contacts wrote: »

i have their tv and broadband

there tv is ****

but there net is great

LESSON: DONT GET THEIR TV- BUT GET THEIR NET

i have their broadband and digitial.
both are great!

useful_contacts

Br4tPr1nc3 wrote: »

i have their broadband and digitial.
both are great!

wanna swap?

tv goes off at least twice a month here

Mossy Monk

It wasn't long ago when 3mb was the dogs bollocks in this country.

Fratton Fred

opinion guy wrote: »

god dammned ntl. to be fair they have improved alot over the the years, but goddammit the amount of time i wasted trying to get thru to the support line.

jesus, how bad were they before then?

Their customer care almost makes eircom look good.

Gone Drinking

I have NTL 10mb at home, never goes beyond 3mb speeds..

What a heap of cnut

mehmeh12

Gone Drinking wrote: »

I have NTL 10mb at home, never goes beyond 3mb speeds..

What a heap of cnut

Are you in dublin?

Gone Drinking

Just outside Dublin (Leixlip)

Terry

Really?
I have 20Mb and it's fine.
They're still upgrading the lines out this way though.

One of the problems here is that a neighbour is connected directly to the feed. ****er bypassed the tap. He's causing noise problems on the line.
I told him that if he doesn't at least connect through the tap, that I'll point out his house to them.