I have been requested to provide my Birth Cert to the Department of Agriculture in relation to a Farmers Grant Application.
Birth Certs are obtained from the local HSE Civil Registration Service.
On the HSE website, it mentions (in no uncertain terms) that a Birth Cert "is free for social welfare purposes or registering for a public services card. You need a letter from the Department of Social Protection to get a free copy."
So I went to the Department of Social Protection (Local Office) to get this letter for registering for the public services card (the controversial card) since I don't currently have the PSC Card. I need this letter to get a free copy of my Birth Cert from the HSE.
I had the unpleasant experience of the Department of Social Protection front-line staff & their Manager refusing to provide me this letter which I need to provide to the HSE otherwise I would have to pay €20 for a full standard birth certificate.
The Department of Social Protection front-line staff & their Manager keep repeating the same line that they have unlimited access to everyone's Birth Certs under new Powers the previous Government gave them and that they don't give these letters out anymore. I told them the information I relayed to them is clearly stated on the HSE website but they don't seem to care. What a nightmare for any Farmer dealing with these bureaucrats in the Department of Social Protection! Has any other Farmer experienced something like this before and how did you get around this nightmare? Did you bring this to the attention of the Government or the media?