See here:
https://www.eir.ie/fibre-broadband-wifi7/
I dunno about this.
The biggest issue I have with Eir (and indeed many providers now) is the CPI + Percentage annual increase in your bill - whether you are on a 12/24 month contract or otherwise.
It's also somewhat "scammy" I would say in advertising your mobile service as 9.99 per month, when that will increase annually, as well as your other fixed costs.
Now I know its not only Eir that do this.
I tend to swap providers depending on deals and was with Vodafone for a long time until they changed their TV offering. Eir was the next best thing so moved to them last year on the 500MB package (they also managed to upgrade me to fibre at the time with the contractor doing a great job (Appreciate its the same contractor for both but getting the fibre upgrade via Vodafone was difficult for a number of reasons.
As for a 2GB connection - at the moment its overkill for the vast majority of the population due to hardware and provider constraints, hell even 1 GB is - but there very obviously is a market there for it.
I will swap you my urban 80mb VDSL connection.
I think you are now paying for the "Free" Amazon Prime subscription that's included with the tv service.
and of course this service is not available to those of us on Eir's rural FTTH Network, would have been a very nice upgrade particularly the upload speed.
I'd consider an Android TV box a downgrade too. I say that owning an Apple TV, Nvidia Shield Pro (Android TV) and Google TV stick, the Apple TV is a much nicer user experience.
The new Android TV service seems to be €5 more expensive (€14.99) than the Apple TV one. From what I remember it used to be €9.99
This was on the website now - I didn't ring them.
just ordered there, switching from vodafone 2gb service. it’s well worth it in my eyes, €30 cheaper than VF, lower latency than VF (in my testing), ipv6, free upgrade to 5gb in june.
Only downgrade is with VF i had 200mbps upload, the new eir plan has 150mbps upload.
I'm curious by the upgrade thing, because in my experience eir have been happy to upgrade midcontract provided you're giving them more money each month!
Has anyone already incontract tried to ring them and see?
As an existing customer who's in-contract it doesn't give the option to upgrade to it.
Also - interesting that they seem to be moving to an Android TV box
Alongside the launch of WiFi 7, eir has introduced the Android-powered eir TV Box. Designed for an intuitive viewing experience, eir TV integrates live channels, on-demand apps, and streaming platforms like Netflix, Disney+, and Prime Video.
https://www.techcentral.ie/eir-sends-out-a-signal-with-wi-fi-7/
“We’re driving Ireland’s digital transformation with ultra-fast 2Gb/s broadband speeds, setting the stage for an even faster future. With 5Gb speeds launching in June, early adopters who sign up for the WiFi 7 system today will be automatically upgraded to the new speeds.”
Has free upgrade to 5gb been mentioned. Trying to find details on that.
Not bad and a free upgrade to 5gb when it launches in June. Yes it's overkill for most users but gives people choice.
Yeah, first time I was with them they claimed I hadn't returned the router because their system was rubbish. But I was ahead of them and had cancelled their direct debit credentials with the bank so they had to ask me to pay instead of taking it and me having to chase them and get it back. A very satisfying feeling.
You are right, their tech staff know what they are doing and do a very good job. It's the billing part that they can and very often mess up spectacularly and then based on experience will be months getting it sorted.
Lucky you then, I've been messed around by them too many times. I'll never get in contract with them again.
After the recent storm, I lost my fibre connection. Yeah, You can't contact them at any hour, but after I did and reported the fault, I got an email back to assure me they hadn't forgotten about it and as things turned out - which I half expected - the line came back when area wide power was restored, so likely it was the exchange. They did respond later also.
Thing is with Eir, their customer service may not be the best, but from a technical standpoint, you rarely ever have an issue or need to contact them, so it more than balances out. I switched to them from another provider that had far better customer support, but a far worse network that frequently had issues to contact them about.
I far prefer Eir where I don't have issues to report in the first place.
I've found eir customer care a lot lot better than Vodafone in recent months. I actually don't think it's a bad offering at all
How is it overpriced when Vodafone are charging €65 per month for 6 months and €70 after it.
Blacknight is €74.99 per month. Virgin is €55 per month
Overpriced and customer service will be useless. I'd steer clear.
