See here:
https://www.eir.ie/fibre-broadband-wifi7/
Overpriced and customer service will be useless. I'd steer clear.
How is it overpriced when Vodafone are charging €65 per month for 6 months and €70 after it.
Blacknight is €74.99 per month. Virgin is €55 per month
I've found eir customer care a lot lot better than Vodafone in recent months. I actually don't think it's a bad offering at all
After the recent storm, I lost my fibre connection. Yeah, You can't contact them at any hour, but after I did and reported the fault, I got an email back to assure me they hadn't forgotten about it and as things turned out - which I half expected - the line came back when area wide power was restored, so likely it was the exchange. They did respond later also.
Thing is with Eir, their customer service may not be the best, but from a technical standpoint, you rarely ever have an issue or need to contact them, so it more than balances out. I switched to them from another provider that had far better customer support, but a far worse network that frequently had issues to contact them about.
I far prefer Eir where I don't have issues to report in the first place.
Lucky you then, I've been messed around by them too many times. I'll never get in contract with them again.
You are right, their tech staff know what they are doing and do a very good job. It's the billing part that they can and very often mess up spectacularly and then based on experience will be months getting it sorted.
Yeah, first time I was with them they claimed I hadn't returned the router because their system was rubbish. But I was ahead of them and had cancelled their direct debit credentials with the bank so they had to ask me to pay instead of taking it and me having to chase them and get it back. A very satisfying feeling.
Not bad and a free upgrade to 5gb when it launches in June. Yes it's overkill for most users but gives people choice.
Has free upgrade to 5gb been mentioned. Trying to find details on that.
https://www.techcentral.ie/eir-sends-out-a-signal-with-wi-fi-7/
“We’re driving Ireland’s digital transformation with ultra-fast 2Gb/s broadband speeds, setting the stage for an even faster future. With 5Gb speeds launching in June, early adopters who sign up for the WiFi 7 system today will be automatically upgraded to the new speeds.”
As an existing customer who's in-contract it doesn't give the option to upgrade to it.
Also - interesting that they seem to be moving to an Android TV box
Alongside the launch of WiFi 7, eir has introduced the Android-powered eir TV Box. Designed for an intuitive viewing experience, eir TV integrates live channels, on-demand apps, and streaming platforms like Netflix, Disney+, and Prime Video.
I'm curious by the upgrade thing, because in my experience eir have been happy to upgrade midcontract provided you're giving them more money each month!
Has anyone already incontract tried to ring them and see?
just ordered there, switching from vodafone 2gb service. it’s well worth it in my eyes, €30 cheaper than VF, lower latency than VF (in my testing), ipv6, free upgrade to 5gb in june.
Only downgrade is with VF i had 200mbps upload, the new eir plan has 150mbps upload.
This was on the website now - I didn't ring them.
The new Android TV service seems to be €5 more expensive (€14.99) than the Apple TV one. From what I remember it used to be €9.99
I'd consider an Android TV box a downgrade too. I say that owning an Apple TV, Nvidia Shield Pro (Android TV) and Google TV stick, the Apple TV is a much nicer user experience.
and of course this service is not available to those of us on Eir's rural FTTH Network, would have been a very nice upgrade particularly the upload speed.
I think you are now paying for the "Free" Amazon Prime subscription that's included with the tv service.
I will swap you my urban 80mb VDSL connection.
I dunno about this.
The biggest issue I have with Eir (and indeed many providers now) is the CPI + Percentage annual increase in your bill - whether you are on a 12/24 month contract or otherwise.
It's also somewhat "scammy" I would say in advertising your mobile service as 9.99 per month, when that will increase annually, as well as your other fixed costs.
Now I know its not only Eir that do this.
I tend to swap providers depending on deals and was with Vodafone for a long time until they changed their TV offering. Eir was the next best thing so moved to them last year on the 500MB package (they also managed to upgrade me to fibre at the time with the contractor doing a great job (Appreciate its the same contractor for both but getting the fibre upgrade via Vodafone was difficult for a number of reasons.
As for a 2GB connection - at the moment its overkill for the vast majority of the population due to hardware and provider constraints, hell even 1 GB is - but there very obviously is a market there for it.
They actually increased the price last November. "The cost of providing the Apple TV service was not sustainable". Wonder what the excuse is now with the Android TV? 😂
eir, like Vodafone have switched to a set euro-amount increase. Probably in response to the government milling about banning CPI+% increases!
It's super scummy of them. If you sign up for a €9.99 SIMO today, your price will increase by €2.50 from April, a 25% increase! Best sign up in March as the first increase is the April 2026 one.
I rang yesterday, I am in contract since July for the 2 years he said I would be transferred over to the 2GB connection and replace current router with a new one. I think I may have to pay 5euro a month extra for the Booster.
He said to contact them on Friday as thats when its supposedly officially launching.
I'm currently with Vodafone on 2Gb but using OpenEir backend instead of SIRO. Had speed issues in then beginning with line provissioned for 1800Mbps and not 2000MBps Interesting Eir finally offering 2Gb fully themselves, and with a free upgrade to 5GB@50pm, it will put some serious competition on the market for high speed. Not that anyone will really care about it completely, but at that price point, it will be had to convince folks to pay 40 for 500Mb. So thats VM and Eir offering 5GB by Q3. SIRO likely won't be too far behind.
Interesting. So you'll only be paying €55 a month on a new 2 year contract? That's not a bad price at all considering it's only €5 more than what new customers get.
My contract only started in November but I wouldn't mind paying that, especially for the 5Gb upgrade!
They've been selling it instore since I yesterday
What is the market for high speed? Consumer end hardware that can fully utilise 2 GBs is near nonexistent, let alone 5 GBs. I'm extremely sceptical there is much of a market.
Just upgraded to this, no extra cost but it does start a new 2yr contract, I had just over 1yr left anyway so i'm in for an extra year. Sending out the wifi7 box and free Mesh which I should have by Tuesday, they didn't know anything about going to 5GB in June.
All i can think of is multi user environments with heavy streaming. I know on my 1gb sky with siro, i can make the modem have an error by just downloading a game from psn or other bandwidth heavy tasks, and thats just in a 5 person household with only one heavy user.
This is it exactly. And to be honest, its not about usability, but marketability. The focus will be on everyone in a single household basically have a full 1Gbps speed. PS5, xbox and what not, all maxed out. The network tech for ISP's to offer 2Gb is the same as 10Gb, bare some local hardware. However, once you have 10Gb ONT and capable router, that's it. The background infrastructure is already in place to deliver 2Gb, just some possible optic changes on their transit sites. The best part, they absolutely won't deliver 5Gb sustained to more than handful of users. as rightly pointed out, most won't ever be able to sustain it. It will very seldom have houses that uses the full bore speed sustained. I just wonder what upload speed will be.
Has anyone seen any specs on the router? Will a free ISP router have 4x 2.5GB Lan ports? Or will they be heavily trying to rely on wifi7 to carry more than 1Gb to user devices?
