Anyone notice the new Creepy intimidating cameras in Aldi Kings meadow cork road, they are huge self facing cameras at the serve yourself they are a few iches from your face, surely a data protection privacy breach.
Did you used to buy much food in there?
Argos only closed last year.
Tesco had a camera screen visible on their most recent self checkouts when they were first introduced for a month or so, then they disabled the functionality but I believe they still actively record your face as you scan your goods.
I had got myself to a skill level where I was able to keep up and sometimes beat Aldi and Lidl till operators on loading the goods in to my bag knowing how to load order my goods to my advantage on the conveyor belt, I guess I will need another hobby now 😂.
l'm not getting into an argument over a trivial thing, but they are very similar situations at very different times and the public reaction to both is certainly comparable.
You're comparing chalk and cheese.
When it changed to self service picking from shelves it was exactly like the introduction of self scan…jobs were cut. The customer was then doing somebody else's job.
It's a ridiculous comparison compared to the topic of conversation, everyone knows habits and technology change with the times but going to a small shop with a counter in the front that no customer is allowed past is gone about 50 years.
How can you compare that to current times when customers have a choice to self scan or interact with another human?
Well spotted. I suspect that those cameras were there all along and aren't specific to the self service. I'll have a look for more of them on my next visit.
You're missing the point he was making. It used to be someone else's job. But now it's normalised as not being. And maybe in the future, cashiers will not be someone's job.
I most certainly don't see picking my groceries off the shelf as someone else's job and don't know how you can surmise it's contradictory to do so because I refuse to scan my shopping myself. See my post regarding Click and Collect.
I prefer to choose my own vegetables, fruit, poultry and meat as there can be a huge difference in quality and in the case of meat fat content.
I'm one of those people that actually enjoy grocery shopping (much to my wife's delight).
I saw very large screen monitors in a UK branch of Sainsbury's.
You could see yourself going up the drinks aisle as if you were on TV.
As an aside it was funny to see two small lads about 5 years old having great fun making shapes for the camera.
The topic is about cameras in the self service tills themselves. Pointed at your face, with a bit of the display showing your face looking back at you. I've not see it yet, but heard of it in a lot of UK shops. US too, I believe. Apparently coming in here now.
They may not be recording. They might have someone watching the cameras live and could also use them for ages checks.
My local Tesco used to age check from behind a counter.
There's 2 cameras directly above the lady in the cream top
I noticed new self service tills in Lidl. No sign of any cameras, but one of the six had a large mirror at head height.
The first shop in the world to employ scan and shop was Superquinn in Lucan. It must have been over twenty years ago.
It tends to be stores in city centres/built up areas. Rathmines, Parnell St, those kind of stores. Often they don't have car parks either.Most people live in flats/apartments nearby and are shopping on foot so are less likely to be doing a big shop, just grabbing a couple of bags worth of stuff that they can carry home. Self checkouts make more sense for those stores as very few people are filling an entire trolley.
Funny to see those who misunderstand GDPR railing about misunderstandings of GDPR. While there is nothing in GDPR that prevents use of CCTV cameras in store like this, there are very specific obligations about how they are used. At a minimum, Aldi need to inform customers that they are being recorded, and set out details like what information is processed, for what purpose, how long will it be retained, how to access any data retained, how to get data deleted as required and more.
A quick look at Aldi's online privacy policy doesn't give any hint of them processing images of people, which absolutely do constitute personal data, even without any tattoos on the forehead. https://www.aldi.ie/privacy
When Penneys put in these cameras in Dundrum, I pushed them a bit for details, as they too had nothing in their privacy policy. They replied stating that they don't record anything at the tills, which seems a bit strange, but would fit with the gaps in their privacy policy.
Just want to add my local Tesco closes all tills at night and makes you self scan, even if you have a trolley. the small decant areas are not made for larger shops.
The inconvenience to the customer is of no consideration to them, i surmise. In my store they also do scan as you shop and that's wonderful compared to ordinary shopping. no queuing, quick in and out. But they close that after 7pm too. In my opinion store policy treats customers as an afterthought.
I have no issue with self service or scan as you shop technology. They can enhance the shopping experience. I do take issue with how they can be used & not used.
It illustrates the point that processes change: another poster was irate that they are asked to scan their own groceries (cos its someone else's job), but quite happy to be doing their own picking. They don't see that picking is also someone else's job.
There's no one best approach to this stuff, and processes for change all the time.
You called it modern first.
I really don't understand why some people are so bothered about how other people shop.
It's an old process, refreshded with clicks.
Back in the 50s, rich housewives could phone their orders in ahead. Others could drop an order in, and pop next door to dobsome other errand while the shop assistant picked for them.
Yes, it's years since I was in it, but Lidl in Moore St had them early on.
Common misconception. I never have an issue with expiry dates or soon to be out of date stock.
The shopper can put in notes about expiry dates or any other requirements, (substitutions etc) when placing their order.
If there is anything the shopper is dissatisfied with, it can be handed back for a full refund.
I can't understand the people who said that they won't use one. They are absolutely ubiquitous now. I've seen them in Primark, Hardware stores, Decathalon and a ton of other places. We are one process away from having no supermarkets at all. In some countries there is warehouse grocery shopping available where you just send an online list and they deliver. Not eveyone will go for it but a lot will. I think ultimately you will see less supermarkets over time.
More like a modern process of getting rid of stuff that's going to be out of date soon.
There is one like that in Belfield, Dublin. Been there for a few years now.
LIDL in East Wall has self service checkouts iirc, so some LIDLs have them, not sure what criteria LIDL are applying really. That is a busy store but maybe has more basket type shops.
Yes, I got to use that last year, in London, and thought it was cool! 😁
Click and Collect: A modern process which is of invaluable assistance to those with mobility or other issues for whom shopping in store is very difficult. 👍️
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