They're gone to the dogs. I'm waiting a week for a click and collect. I think I will be using Lifestyle Sports more in future as they get things to me in 1 day.
I actually got through to them on the phone this morning. Order is still processing, will be dispatched next week apparently…
Did they give any indication why things are so slow?
I received a dispatch email today, plus an email from CS to say it’ll be delivered tomorrow. I don’t think they know what’s going on themselves :-)
Got a dispatch email a few hours ago, order was placed a week ago.
Previous order arrived on the 7th working day.
Getting stuff from Spain in 3 working days.
Anybody know if the August discount code will work alongside the buy one get one half price offer?
I'm guessing not....
No, not for me anyway.
Probably posted a bunch of times but according to TrustPilot reviews, elverys.ie are piss-poor for delivery and collectionn, don't bother!
Add your feedback, get that 1.9 star rating right down.
I had something sat in store for over a week with no emails or texts to tell me so. Went in and got it, staff weren't damn-giving about my frustration.
had used Elverys in the past no problem but now three weeks waiting on an order to move from confirmed to ship.(2 pairs of trainers)
Cant call support as it basically says we are busy piss off and the email support will not answer.
Whatever the discount is online its not worth the grief. Literally any other retailer in ireland has next day or same week at least delivery.
Yeah I am done with them too. They can't be bothered dealing with customes whose money they have taken. No explanations, nothing.
Do the codes work in store? I'm not risking using them online given past experience
Yes, used the code instore on Tuesday
Girl in Dundrum store knew it was a screenshot and wouldn't accept it once, otherwise it works.
Ordered online a couple of weeks ago, no contact from them at all after the 7 business days so I emailed them three times a day for three days and got an email from them and an post yesterday evening to say I will have it on Monday...
Another order cancelled after a week of no contact. I'm done with them.
The online shopping experience is now a complete mess, if (and its a big IF) I ever shop again with them, it will be directly with a store
They used to be fine, but the service has gone downhill lately. I recieved an order a few months ago and an item was missing but rather than sending it out they refunded saying it was out of stock. It was still for sale on the site a few months afterwards. Something has to have changed internally 🤔
I've used elverys website thing twice this summer and maybe once or twice last summer and have no complaints from any of them. Yesterday I ordered runners for the kids at about 10am, Got an email to say they shipped at 21:30 and was very surprised to see them delivered this morning. I know my previous order I made with them wasn't that fast (I think it was 2 days) and it doesn't excuse the bad experience other people have had, but just wanted to highlight that at least some of the time they seem decent.
Anyone got the Sept code, thanks
The code is not showing up yet for some reason, just getting "oops something went wrong".
September code
Similar issue with me.
Ordered two pairs of runners over two weeks ago during the BOGO(Half-Price).
Only got an e-mail last night to say they were out of stock, here's a 10% voucher (savings would have been 25% due to offer, so not really great) Both runners in the correct size still displaying on the website.
They just sent me a 30% discount code to apologise for their bag or sh!te website "upgrade".
Yeah I got the same. Straight from the CEO himself 🤣
I had issues with multiple orders - I wonder will I get a few of these codes
Same here, is it just off full prices items?
I got the same email today. One of my last orders was delayed by a over a week. The order I placed after that order came first. I emailed them about my missing order and replied straight away that there is a new picking system that has been having problems. Got the order 2 days later
Looks to be only be valid for full price items. Lol
They can shove it
Anyone not using their code can they please PM me.
Free pick up in store…I'm happy with mine!
Unfortunately, my 3.ie app is telling me that there are no more codes available