Got email from Sky https://www.sky.com/shop/pre-reg/mobile
Only problem is, it doesnt recognise Irish mobile phone numbers :-)
I tried moving WhatsApp and couldn't receive the SMS verification code for the move. I ended up verifying by voice call (the alternative option WhatsApp offers)
There's obviously an issue with these.
Not a major issue for me yet, as I have both numbers on my phone (Three eSim and Sky SIM card).
But it's something that's going to cause a lot of problems for people I'd imagine.
Still be reviewed by Ofcom as far as I know. Have not looked on Ofcom website for an update.Been imposed on mobile contracts in UK for 10 yrs now? So,Ireland escaped a long time.Was it 3 or Eir that started it here?
Not having a great experience here either.
Opted for an esim and to keep the 089 number for a few weeks to test things out.
I couldn't receive any services SMS codes from Google, Microsoft, paypal and Apple iMesage activation service.
I rang support this morning and they attempted to fix the issue but I just ended up with no service.
I then had to reactivate my esim but apparently they can't reactivate at the moment due to a known issue so I have no service or SIM at the moment.
They offered a physical SIM as a solution but I already have a physical SIM for work.
I got a call as I registered an interest, I declined as they don’t have international calls, the agent says all calls to UK and Europe are included! Anyone else hear this?
So can you not port your original number over now? did you select to not move your number at the checkout? Seems like a shambles
Was promised a call back today at 4:30 by a senior manager in the Mumbai call centre to try and cancel the account.
Surprise surprise, no call. so i called them back, after someone from the loyalty team trying to sweet talk me in to trying to activate my sim again, and failing, i'm back on hold for cancellations AGAIN.
In total, this is 6 hours so far i've been on the phone trying to cancel an 089 number i've been assigned that is active.
They can't figure out why i don't want to use it, instead of my current number.
As a Sky TV user it was very easy sign up online. When I put in my email address, it asked for the last 6 digits of the IBAN I use for Sky TV and allowed me to easily use the same details for the mobile plan.
It said about a 14-day cooling-off period and I selected not to port my number at this stage - the website said I could do that later via the app. That way I can check out speeds etc before committing.
The website is now also showing SIM and eSIM options. I'm old school so I selected a physical SIM.
@PH0NER
APN copy/pasted using Samsung AI, sorry if anything's incorrect...
Name Sky Internet APN mobile.sky Proxy Not set Port Not set Username Not set Password Not set Server Not set
MMSC Not set MMS proxy Not set MMS port Not set MCC 272 MNC 25 Authentication type Not set
APN type default APN protocol IPv4 APN roaming protocol IPv4 Enable/disable APN APN enabled. Bearer Unspecified Mobile virtual network operator type None
Unspecified Mobile virtual network operator type None Mobile virtual network operator value Not set
@biebiebie, can you post the full APN settings here? They won't come to my phone for some reason. I was able to get data working, but not MMS.
Got a call as I registered. Told them I need a week to see how other guinea pigs fair and then I'll change. He said he'll ring next week as phone signup gets the SIM out quicker.
Also mentioned 14 days cool off period.
It's a 12 month commitment.
Is this a rolling monthly contract? As in, you cannot go without service for a few days like Vodafone and Three allow. It seems to be mandatory to pay each month with no gap between months.
Yep. Sky are listed as a participating retailer so should be no problems.
Has anyone received written confirmation or any sort of evidence of that? That is big if there really is no fair usage policy/data cap/throttling on the data.
Can anyone confirm if you can get the free chrome book if you buy any S Series Samsung?
Received my SIM this morning. Inserted the SIM and activated via the app. Immediately received the APN settings which I applied. All completely seamless. Was online on a jiffy, smoothest activation I've witnessed.
On 5G, have performed about 5 speed tests. Consistently showing >200Mbps. One even>300Mbps (indoors positioned at front of house for best signal).
I'm in suburbs, in a fairly weak reception area (all networks).
I also received a very memorable phone number too!
So far, very happy!
I'm wondering the same, VF signal with PostMobile speeds or VF signal with VF speeds?
Yeah the customer service team have been very poorly training/not trained at all by the sounds of things.
Has anyone done any more speed tests on the 5g network? Really interested to see what speeds people are getting before moving.
"Can't process online, please call" still there when I try to sign up online.
Surely you have a 14 day cooling off period.
Same for me ,it originally said it would be Friday but now showing delivered on the date I ordered.
Just been told by an agent in the loyalty team, they don't have the option to cancel accounts yet, as it's too new of a product, so i might have to pay for the first month, that i won't ever use as it's on a number that they assigned to me that i'll never use.
"Hopefully by the time you have this first bill paid, we will have the option to cancel accounts"
Isn't GoMo's current offering for new customers €14.99 for life? I doubt they are trying to poach customers under that price point by the looks of it.
Lyca have a €8 monthly offer for port in customers at the moment too.
Mine was the same! Ordered on the 10th and tracking said SIM was delivered that day. It arrived in the post this morning (12th September).
I'm waiting on my physical SIM to arrive, possibly today.
When I check the MySky app > My orders tracking, it says that it was delivered on Tuesday 10th, the day I ordered! That's some tracking!
Yes, tried all of that and i was getting "whoops, we're having technical difficulties, please call…"
After an hour on the phone, it ended up activating, but they have issued me a new number and i quote "we can't port numbers right now, so enjoy your new number" some random 089……which they have refused to cancel.
Did you register on the my sky app. You can request your esim there after they submit your order and it sends a qr code to your email. I don't think the esim sends unless you activate it in the app. For me anyway.
Yeah three have the same speeds mentioned here. https://www.three.ie/legal/terms/mobile-and-fwa-network-speeds.html
As mentioned above, that’s their “covering their arse” clause. A poster here got near a gigabit down.
