Got email from Sky https://www.sky.com/shop/pre-reg/mobile
Only problem is, it doesnt recognise Irish mobile phone numbers :-)
Thanks for that - I can see the benefit if you are a heavy usage of data or roaming alright but I'm rarely far from a Wifi connection or when I am I'm driving so can't use the phone for much anyway.
Is tethering permitted? That's something I do use occasionally alright.
Yep. I'm not against paying (a bit) more for a better service, but I don't see much here to entice me as a predominantly domestic user with relatively low mobile data usage per month (Youtube, Spotify, Radioplayer, IM apps, email mainly).
If they'd said "15.99 to new customers, 9.99 for existing Sky customers" well then I'd be probably already switched.
Call them to order instead. A good bunch of us did it that way. Smooth sailing.
yeah tethering works fine.
I ordered the physical sim and got the order no etc.
I'd to ring them but I'd say the whole process only took 10 minutes from making the call.
It mentions on the email you can track delivery on the app but I can't see that anywhere on the app.
Edit: Tracking showing now.
I'd say no. Stay where are.
Sky are offering unlimited data with no fair usuage policy BUT only because speeds are capped at 25Mbps down and 5Mbps up. Advertising 5G when 4G is faster than that. I’m currently getting 380Mbps with three.
Hopefully they will get it sorted sooner rather than later. Not a great start but these things happen I guess and will iron themselves out.
I just tried to call to get things going again since i cant activate anything.
The agent on the call started asking me for my iban and my eir account number, and wouldn't accept that i'd already provided them this morning when i was already on the phone to set up the account.
Currently on hold for the cancellations team to just cancel the account altogether, should have known their mobile customer service would be just as stellar as their TV service.
I think it was mentioned here that's standard practice for all the providers to have those notices to cover themselves but will get faster speeds ?
Definitely read it somewhere.
As mentioned above, that’s their “covering their arse” clause. A poster here got near a gigabit down.
Yeah three have the same speeds mentioned here. https://www.three.ie/legal/terms/mobile-and-fwa-network-speeds.html
Did you register on the my sky app. You can request your esim there after they submit your order and it sends a qr code to your email. I don't think the esim sends unless you activate it in the app. For me anyway.
Yes, tried all of that and i was getting "whoops, we're having technical difficulties, please call…"
After an hour on the phone, it ended up activating, but they have issued me a new number and i quote "we can't port numbers right now, so enjoy your new number" some random 089……which they have refused to cancel.
I'm waiting on my physical SIM to arrive, possibly today.
When I check the MySky app > My orders tracking, it says that it was delivered on Tuesday 10th, the day I ordered! That's some tracking!
Mine was the same! Ordered on the 10th and tracking said SIM was delivered that day. It arrived in the post this morning (12th September).
Isn't GoMo's current offering for new customers €14.99 for life? I doubt they are trying to poach customers under that price point by the looks of it.
Lyca have a €8 monthly offer for port in customers at the moment too.
Just been told by an agent in the loyalty team, they don't have the option to cancel accounts yet, as it's too new of a product, so i might have to pay for the first month, that i won't ever use as it's on a number that they assigned to me that i'll never use.
"Hopefully by the time you have this first bill paid, we will have the option to cancel accounts"
Same for me ,it originally said it would be Friday but now showing delivered on the date I ordered.
Surely you have a 14 day cooling off period.
"Can't process online, please call" still there when I try to sign up online.
Has anyone done any more speed tests on the 5g network? Really interested to see what speeds people are getting before moving.
Yeah the customer service team have been very poorly training/not trained at all by the sounds of things.
I'm wondering the same, VF signal with PostMobile speeds or VF signal with VF speeds?
Received my SIM this morning. Inserted the SIM and activated via the app. Immediately received the APN settings which I applied. All completely seamless. Was online on a jiffy, smoothest activation I've witnessed.
On 5G, have performed about 5 speed tests. Consistently showing >200Mbps. One even>300Mbps (indoors positioned at front of house for best signal).
I'm in suburbs, in a fairly weak reception area (all networks).
I also received a very memorable phone number too!
So far, very happy!
Can anyone confirm if you can get the free chrome book if you buy any S Series Samsung?
Has anyone received written confirmation or any sort of evidence of that? That is big if there really is no fair usage policy/data cap/throttling on the data.
Yep. Sky are listed as a participating retailer so should be no problems.
Is this a rolling monthly contract? As in, you cannot go without service for a few days like Vodafone and Three allow. It seems to be mandatory to pay each month with no gap between months.
It's a 12 month commitment.
