Agree. They’re possibly gone down the cost model of the convenience stores. Aka Centra, Spar etc. You’re paying a little more for the convenience of location without any obvious competition. Their customer service/tech support isn’t great which could hurt in the long term if not improved.
I get the sentiment that EasyGo are now relatively expensive in comparison to other providers, but the way I think about using their chargers is that it is a very small part of my overall charging costs for the year as 90% of my charging is done at home at very low rates.
If they were engaging with us on this thread, I would encourage them to continue their investment in charging infrastructure especially in rural locations. It's far better to have the units and let the public decide if they want to use them at €0.7/kWh (€0.5/kWh @ Lidl), than not to have the choice in the first place.
My own observations are that plenty of people are choosing to use them.
I worked out on another thread that it's roughly a 3:1 ratio of kWh to L. It's obviously heavily dependent on your cars efficiency so pinch of salt needed
So the 50c at Lidl is the same as €1.50/L and the 70c rate elsewhere is the same as €2.10/L.
Strange one… I plugged in at the weekend but the credit card machine wasn't working so used the app. A few minutes later he app said I had €1.60 left in my account… Fair enough, topped up a tenner thinking problem solved but when I got back to my car the charging had stopped at around 60% and I had €11.60 in my account…
It looks like what I was initially warned about was that the charging had stopped and you need to have a minimum of €1.60 in your account at all times for anything to happen. So the charging stopped and even with the top up it didn't restart but I was none the wiser.
I think that is a bizarre location they picked.
Yeah. Very hard to find pricing. Nothing on the charger machine. I rang call Center and told her I was at a 50kW DC charger and asked her the price per kWh. Her answer was: between 24 and 70 Cent!! I said can you be more precise and then she says it’s all on the website….not very helpful.
Further checking indicates 27 cent access and 70 cent per kWh for the 50 DC charger. If so, it’s some rip off!!
It’d kill me to pay almost diesel rates to charge my EV. Have avoided this far and hopefully that continues.. Charger at home on Energia 2-6am only in the first 3mths of ownership. Long may that continue.
Reviews here not good.
You typically need a good few euro in your easygo account before starting a charge. Next time ring easygo helpline when at the charger and they can check your account and the charger. They can send someone out if a fault is found.
tried the EasyGO charger in Waterford city - it’s along the quays. It’s fairly new I think and only there a few weeks. have tried it 3 times now and cannot get it to work. Have an easy go app and tried with cars too (well Apple pay on iPhone )
the app does not even seem to correspond, mentions connectors and hard to know which is which
Anyone else have any joy with this charger?
Your last sentence nails the issue. No warranty, no online support and more than likely no spares. Unfortunately in a newly formed industry there will be victims.
Easygo may have no other option but to replace their chargers as and when they fall over.
There was something about this site being run by the owner and fixing it was up to owner and with another option I guess site owner does not want to pay to get them fixed. It's a shame as kinnegad could have been easygo's flagship motorway site. It looks like they can't get motorway sites these days.
Also complicating repairs is the Australian makers of the chargers went bust.
I think you can use up your EasyGo balance on an ESB charger using the App but you’ll be paying a few cent more than using an ESB eCars account.
Their kinnegad charger hasn't been working for ages now. Have they given up the ghost there? Granted ESB have a hub beside them now but I'm pretty cheesed off having a loaded balance on easygo but having to use esb there
Good point and EasyGo seem to have focused on locations that had nothing. That said bigger battery EV’s are now more affordable and readily available. This means you can choose where you want to charge more of the time.
It will change in time to come, how long it takes is the real question. The govt could do with being a bit more proactive as well. They jumped to quickly reduce taxes on petrol and diesel in February 2022. Now faced with a drop in EV sales they are notably less bothered about the prices we pay vs our dino juice bretheren
If you need a charge, you need a charge and unfortunately, with such poor options to shop around, it's difficult to vote with your feet.
It's 50c at Lidl stores but I do get the sentiment. More importantly it's all about what people are willing to pay. If people pay the 70c then where's the motivation to drop prices?
Also in a lot of little towns and villages they are the only option available which helps them to keep prices high
Considering most Easygo DC chargers are quite slow compared to a lot of their competitors, they should revisit that 70c rate.
As far as I can tell easygo have 3 charging rates to the public
Lidl AC: 45c
Lidl DC: 50c
Other AC and DC: 70c
Yeah I was going to do that this weekend but wanted to see if anybody had done it before, be nice if I could get a receipt from it afterwards to really be able to drill into it but I don't think that's possible when paying by credit card
It varies. Even with an account. For example the Lidl EasyGo chargers are around 50c/kWh whereas other ones in towns can be as high as 70c. Without an account it seems extremely difficult to get pricing. I assume you have one near you which is why you're asking. Probably best to try it and see. You'd only be investing a couple of quid to find out.
I understand that paying by credit card instead of the app (where available) may cost more… Does any lovely boardsie on here know how much more this method costs? Would be handier than having to top up an account the whole time
New DC chargers just off Bray Main St. (I didn't get a good look as I was passing, I assume it's a CCS + Chademo 50kW station - it's not on the easyGo app yet but there was a Tesla Model Y plugged in.
It's a terribly narrow street to get parking on, I expect it will be ICE'd non-stop given it's location (so close to take aways for example). I'll update the plugshare next time i pass.
https://www.plugshare.com/location/625492
Chargefinder has it. Not the same location. The EasyGo ones are the blue pin, the Longford Library ones are top right.
Anyone from Longford on here? EasyGo show a 50kW dual CCS charger live in the Bog Lane Car Park in Longford which is not listed on PlugShare.
Is this a different location to the Longford library which isn't live yet?
I put your photo on the plugshare entry here
In terms of in place but not yet live it's up to ESB networks and in many cases it can 6+ months to get a connected or upgraded grid. ESB networks were advertising on the radio for apprentices due to backlog with whole new housing estates finished but not yet connected. I have seen motorway services and businesses open running from generators due to connection delays. There was also news items about bribes being asked to jump queues. In some cases it can require whole new substations or custom equipment to be ordered and due to attacks on electricity system in Ukraine there was a shortage of equipment and spares. Other countries were donating parts but then placing orders on long lead times.
https://www.plugshare.com/location/617949
2 new units going in on Meagher's Quay, Waterford. Saw the works over a few days but had no idea this is what was happening until they appeared today.
Yeah, would seem stupid to do that. From photos posted on Plugshare, it would seem all the electrical boxes are in place, but obviously not connected.
Seems nonsensical. These chargers are in really useful places. Lots of tourists around, never mind locals.
You'd have to think that EasyGo would not have made the investment in the equipment and works without some "promise" from the ESB that they would be connected relatively soon after installation?
What's the story with all the EasyGo chargers that have been installed for months (years even) without going live? There's one on PlugShare that was mapped back in 2022. The one above in Hollywood Co. Wicklow was installed in January and another in Rathdrum installed in November 2023. Loads more all over the place. Lidl have a few as well that aren't live yet. Seems nuts.
2 x 50kW CCS means a network supply of 100kW which I guess would mean more (expensive) work by ESB Networks and also more delays by ESB Networks. EasyGo could have a very expensive charger sitting for months waiting for a connection while the charger is being paid for and not able to make money. I always wondered why CPOs don't get the network connection first and fit the charger second - I assume ESB Network's timelines are a mystery even the client so there's no way to schedule around them.
I wish they would focus more on hubs are at the very least sites with minimum 2 CCS. I purposefully avoid these single sites and opt for hubs when I need them as I don't want to risk getting to the charger and having someone else connect to it and I'm left waiting then. At least with a hub if I see a few open I know there's a good chance I'll get a plug when I arrive.
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