So just got this notification.
Heh BOI, my phone is running Android 14
Maybe you should update something your side?
Thanks for the tip.
Does it need to be a local branch, or can I order it from Banking 365 call centre ?
Just rang my local branch and ordered a psk device and will have it within 1 week
If you like a nice camera get the redmi. If you dont care about camera so much get a poco.
Great phones. We all have redmis and pocos in our house. Hard to beat them for value.
Just seen this elsewhere if your phone wont update.
Hi there, thanks for getting in touch. If your device is running on one of these older operating systems, and you do not update the device by 31 March, the existing version of the BoI app that you use today will not be supported should you have an issue. If you are unable to update your device we can order you a PSK. A Physical Security Key (PSK), a device unique to you which generates a code to enter into 365 online when prompted.
Does it have to be a 5g phone?
I have an old 4g Galaxy J3 and a nearby mast in line of site with very few "sharers".
We pay 40eu a month here.
Given that Virgin just emailed me and said they're putting prices up, I've figured I can drop Virgin (now 70 quid/month just for BB? Yeah right), buy a new phone and whatever add ons for 5G, using my phone as a hotspot (it's just me) and still be a good bit better off.
Now... about that Xiaomi Redmi Note 12... 😋
Good Amazon offer on Xiaomi X5:
6gb/128gb £151
8gb/256gb £168
That is a good point.
*****...im andoid 9....
Have samsung s8 and happy with it...
Do i have to buy a new phone now?!!!
I wouldn't think it's wise to be using such on out of date operating system for banking. There likely hasn't been a security update in at least 6 years.
I have Samsung S8+, spent €1,000 on it in 2018. Android version 9.
Working perfect, very happy with it, good battery. But as said above, my BOI app wont work come 1st April. And i use it weekly for bank transfers as i have my own business.
I'm so tempted to move all my accounts to AIB to make a point.
Contacted vodafone today to upgrade to a similar phone S24+, out of stock in all local stores, will take weeks to get them, if they can get any.
I have a Moto G phone that works fine. 3 years old but in Android 10. So may have to change once BOI app stops working.
Also have a new Lenovo tablet with Android 13 but am unable to download BOI app from Google Play store, states it is not compatible.
How clever is that.
The problem with all this stuff is that you have three elements that don't mix:
Many many moons ago when I was a kid we used to go into the shop and as what we could by for an old penny... at that is what happens today - management picks a figure they are will to invest and asks what they can get for that and IT over promises and fails to deliver. And of course the failure is only recognised towards the end and so testing get the chop and the clients are left to do the testing, with no budget available to do the fixes.
There is no doubt in my mind that with less capable technology back in the 90s we delivered a better service. But I have no idea who we get back there...
thanks for the tip
Live a little and try for this. https://n.vodafone.ie/shop/phones/xiaomi/redmi-note-12-pro-5g.html?gallery=payg&productClass=SmartPhone&fg=true
You can get an eir sim for 10 euro and pretend you are "switching" to vodafone to get it for 200. Then put your own SIM into it. Xiaomi phones are all unlocked these days.
Yes ,I got it.(it is 9)Can I still check my account on the website?
Not sure what I use the app for since they stopped the mobile top up facility.
I wonder what would be the cheapest phone you could get to satisfy the new Android version requirement.
I think I saw one for 180 at the vodafone shop...
On a Samsung it's: Settings/About Phone/Software Information
That's a point actually. My brother rooted his phone with Lineage but he says BOI is working ok. At the moment. I looked at various tutorials to root a P30 and install TWRP and I lost the will to live 🙂
I have the ability to log in on my PC right now and I spend 8 hours a day in front of the thing anyway. If that could continue, that would do for the moment but without the app to confirm the log in, I'd have to get a PSK. Which is just so annoying. It's all just fine until you need to pay for something with a CC and then you're stuffed.
For my phone (android 13) its:
Settings => About Phone => Android Version
They only decided to do this two weeks out?
Its not that small a number of people, one friend has a two year old phone that out of date, it is a Chinese brand phone. Another friend showed me his phone yesterday, it is an older phone that works perfectly. Not everyone can afford to upgrade their phones every two years. I advised them both to look into switching banks instead of phones.
No, but as most posters stated, a heads up months in advance would be better customer service...
Well do you expect BOI to not bother improving security etc for everyone just because a small number of customers are not up to date? And how much would other customers be will to pay so that this could be done. Running multiple versions of back ends and front ends would dramatically up. the cost of services no custom wants to pay for in the first place...
My Huawei is running 8.2 and it says it is up to date. The phone runs fine and I've no intention of changing it. But am I now expected to change it just because of the BOI app? I frequently need to verify online payments using the app. Can you verify if you use the BOI website?
I agree with an above post regarding how they must view their customers, giving less than a fortnight notice. But it doesn't surprise me either.
How did you check?
I checked my phone and found out its Android 10 so i might be screwed now.
I wouldn't bet on being able to use a bank app with an 'alternative' android ROM for your phone.
I'm with a different bank but had an older phone I loaded LineageOS onto to keep getting android updates.
It worked great for a year or two with app, OS and security updates until one bank app update decided using LineageOS implied the phone was rooted and the bank app refused to run under LineageOS.
So I am going to have to spend about €450 to replace 2 perfectly good phones just because BOI decides to upgrade their software? Perhaps BOI should pay me to get the new phones.
That's the one. I didn't find it too bad but then I'm an engineer so I'm not a good example. I suppose they could have made it bigger. I don't know what the alternatives are myself - what other banks do.
I ordered one anyway using the website and I got a text 30 mins later saying nope, you'll have to call us. I see they're efficient at saying no.
My company has a small BOI branch inside it (it's a big company); they said they'd had a bunch of people asking already and it was only 1pm. In a tech company. That bodes well for their customer service lines.
Is the PSK device that daft tiny numberpad thing they sent my 85 year old arthritic mother? Takes God knows how many entries of codes and long series of numbers to get anywhere. I would really love to meet what 20 something thought that would be a great idea.
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