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Eir FTTH router

yomamasflavour

I signed up online for Eir's 1Gb FTTH at the start of April. The phone sales/service weren't working so figured the online was worth a shot,
but I had no expectations of getting it installed within the month, maybe somewhere within the next three.

Surprisingly, the install date was for a week later, the lads from KN came out but when they tried pushing a cable through it seemed that the duct under
the driveway was blocked. So much for getting away from my existing efibre 12/1. Not happy with the prospect of digging up, and re-tarmacking
the driveway, I decided I'd have a go at seeing what the blockage in the duct was. I put a camera on the end of some chimney rods and pushed it
up the duct. Thankfully the duct wasn't actually blocked, it had just been slightly crushed and that was causing a small lip that the fibre installer rod must have got stuck on.

So called up Eir again, they scheduled for a week later, a different lad from KN came out and he was able to install the fibre line, modem and
router all within an hour and a half. I think ordinarily that's a fairly impressive install time frame, never-mind the current Corona virus difficulties.

Whilst looking online there doesn't seem to be much info about Eir's new router, or whether you use/reuse the F2000. I had the f2000 previously and
it's not great (tends to lock up regularly) so didn't fancy that option. For my install they supplied the

Router = F3000 - Sagemcom CS 50001 Eir fibre box 1A
Modem = Huawei HN8250ts

The Sagemcom website doesn't seem to show much regarding their routers, and there's only a quick start guide included in the box.
It has a 4 port gigabit switch, dual band WiFi, guest network setup on both, it has 3x3 2.4GHz, 4x4 5GHz Rx/TX
but the only phones / laptops that I have only support max of 2x2 80Mhz, running iperf locally they perform as expected with no issues.

The F3000 is a bit bulkier and heftier that the F2000, but it still feels like the usual ISP price point. I have an older Asus ac66u which
is about half the size but twice the weight with much thicker ground planes, shielding and heat sinking. Also whilst the F2000 didn't
include any means of wall hanging it was at least somewhat possible by securing its flat surface with screws. The F3000 seems to curve in each
of x, y, z directions so mounting is a bit more difficult, the stand is also no longer removable.

Attached photos of pcb front and back, size comparison with F2000, current FTTH fibre cable install to modem, F3000 web interface.

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PaddyTheNth

ceon wrote: »

Hi PaddyTheNth
Any advice on setting up the RT2600ac with eir. I have FTTH and the F3000 just wasn't great. But I'm having issues with trying to setup the Synology router.

Thanks

What's the particular problem you're having?

In terms of getting internet access, from what I remember, set Connection type to Auto and in ISP Setting (IPTV & VOIP) set the VID to 10 and you're done.

However - while it all just works if you have a single/primary Internet connection - I recommend in the strongest terms staying away from trying to set up a secondary connection, if one of the connections requires VLAN tagging (see VID above) i.e. Eir. There's all sorts of insanity going on under the hood there, and while I finally got it working in manual failover mode, automatic failover just completely refused to work. A big part of the behaviour seemed to be undocumented even for internal Synology support and some of it felt untested to me as a dumb customer.

Otherwise it's a great bit of kit though, I really like the features and it has been rock solid.

Edit: the above assumes you have Eir FTTH.

ceon

Thanks PaddyTheNth
I have Eir FTTH, a single connection only - not trying to setup a secondary failover.
I tried setting the connection type to Auto and also the (IPTV) setting to 10 - this setting was for LAN1 I couldn't find the VID setting for WAN port.

But its not connecting.

I've also tried the PPPoE connection using eircom@eircom.net/broadband1 as username/password but still it didn't work.

My LAN cable from the ONT is plugged into the WAN port on the RT2600ac. I've also tried plugging it into LAN1 connection (this was because the VID 10 was on that port).
This LAN1 Port is for the failover mode on the router. Let me get some screenshots together as it might be easier to show.

PaddyTheNth

Sorry for the delay in responding.

From memory when I was using just the Eir FTTH connection on its own, I had it plugged into the WAN port and the VLAN/VID setting was set the same as you have it.

I note that the ISP Settings on mine are labelled a bit differently to yours, but I expect that is because I've got 2 separate connections. I'm sure I was putting the VID in the first available field, like you have it there.

In my setup the Eir connection is in LAN 1.

Sorry I can't be more help. It might be worth contacting Synology support, they were pretty good to engage with.

Johnjsm21

https://www.boards.ie/discussion/comment/115033712#Comment_115033712

Can you explain more on the second option. Do I need to change anything else on the Eir router. How do I setup virtual server port forwarding?

Finglas Incubus

A couple of questions regarding Eir FTTH:

Can anyone confirm the model of modem/NTU Eir are providing with new FTTH installs (500Mbit & 1Gbit)?

I'm curious to know its possible to change DNS servers on DHCP and the subnet configured on the LAN interface.

Is the service synchronous or asynchronous? If async, listed upstream speeds?

Is there contention on the line? Contention ratio?

Thanks

alec76

Contention ratio : about 30 premises shares fibre optic line ( 3Gb capacity)

1000 download/100 upload

500 download/ 50 upload

alec76

CathalDublin

I know this is a very old thread but it keeps showing up in google when searching for installing your own router with Eir FTTH.

Settings confirmed working are

Plug new router directly into ONT box, no need to bridge old EIR router.

WAN: VLAN10

PPPOE

eir@eir.ie (eircon@eircom.net would not work for us and gave a timeout error)

Broadband1

alec76

https://www.boards.ie/discussion/comment/119418322#Comment_119418322

You don't need PPPOE for Eir FTTH .

You could choose connection without Username and Pass altogether.

CathalDublin

Really, I thought that alright but that was the only way I could get it to connect with my new router plugged directly into the ONT box

ULMarc

https://www.boards.ie/discussion/comment/113182446#Comment_113182446

I'm glad to find someone else has mentioned this problem with a connection on Android. I had the same problem. Though, it was only with certain content. So it gave me the impression it might have trouble connecting to whatever CDN the affected content is on. Frustrating since it kind of half-worked.

Anyway, fixed by changing the DNS settings on the router.

alec76

https://www.boards.ie/discussion/comment/119421320#Comment_119421320

Eir FTTH allows you connect directly, bypass PPPoE. If you choose PPPoE then it will work with ANY user name and any password. vodafone@vodafone.ie pw broadband would work too .

If you on 1 Gbps package then I would avoid PPPoE , it unload some CPU usage from your router.

CathalDublin

Thanks I’ll try change that but like I said above any username/pass did not work for me, I dont know why but eircom@eircom.net returned a timeout error, tried multiple times, but eir@eir.ie worked.

I’ll try without ppoe at all

alec76

https://www.boards.ie/discussion/comment/119425421#Comment_119425421

Are you on OpenEir FTTH or NBI FTTH ? Eir could use both.

Only Eir on OpenEir FTTH network doesn’t require PPPoE.

ZeRoY

New install in neighbor's house, Wifi getting 500Mbps+, 10m CAT5 cable from back of F3000 ETH PORT1 to a Netgear 8-ports Gigabit Switch (Home Network type) - PC and Mac Air Detect 1GB interface but F3000 LAN port shows 100Mbps and of course speedtest wont go past 95MB on either PC or Mac Air, whats going on here?

Tried restarting the F3000 and also forced PC to 1GB Full duplex but no change. Immediately after install the setup was using an old Netgear 100Mbps switch.

EDIT: Found the problem, well there was 2 issues here! The cheap netgear switch was not giving a gigabit connection and the cable run must be CAT5 and not CAT5e or it is too long as that also prevented the 1GB sync. New cable and switch solved this one.

Nicolas_Bandon

https://www.boards.ie/discussion/comment/119425500#Comment_119425500

I'm on NBI FTTH with eir. I would like to replace the eir modem. Do you know the password and username for PPPoE?

alec76

https://www.boards.ie/discussion/comment/121316761#Comment_121316761

It shouldn't be an issue really.

I am not sure about NBI though, I would try those:

Username: eircom@eircom.net

Pass: broadband1

Don't forget VLAN 10 tagging.

david0732

Hi,

I'm trying to replace the Eir router with my TPLink Deco.

I used Internet vlan 10 and vlan priority 0 but get no coonection.

It is strange as I get an IP address from the huawei ftth.

Anyone has a suggestion to help?

Nicolas_Bandon

Thanks alec76! I replaced my eir router with my 3 TPLink Deco boxes and it's working perfectly.

I used Internet vlan 10 and vlan priority 0, and for IPv4 I chose PPPoe, username=eir@eir.ie, password=broadband1

Maxg999

Very helpful thread in setting up my Gl-Inet router.

I set it up with no username no password in DHCP mode and Vlan ID set up at 10 as some mentioned here.

If it can help anyone and you struggle stetting up a new router check how your router is plugged to the ONT, originally the RJ45 was coming out from the WAN and plugging into the WAN of the router (how it should for security reason), but it's not needed to come out from the ONT WAN and was creating an issue on my side so coming out fron the ONT LAN plugging into the router LAN solved it for me.

Filip Cwiertnia

Hi there,

I was following the same route and while switching to my netgear d7000, I wasn’t able to connect. What helped was enabling dynamic IP as static would not work. Static IP is paid extra service.

sflandango

Hi all, just wanted to note my settings when switching to a tp link AXE5400 from the stock Eir fibre router (Sagecom CS5001)

I have Eir FTTH (Fibre To The Home). The stock Eir router was connected to the wall mounted ONT (Optical Network Terminal) with a Cat 5 cable. This ONT is a small white box with a few green lights made by Huawei. It's where the fibre cable lands in the house and is kind of like the modem.

I disconnected the Eir router from the ONT and connected the AXE5400 router directly to the ONT instead. That is to say I removed the Eir router from the equation altogether.

I then accessed the AXE5400 router config and had to use the following settings.…

Internet connection type: PPPoE

Username: eir@eir.ie

Password: Broadband1 (yes, capital B)

IPTV/VLAN: tick enable

Mode: Custom

VLAN ID: 10

VLAN Priority: 0

That was all the settings I changed. There were many other settings I left alone. It took several tries as I found a few different username and password suggestions on various forums. This is what finally worked for me and we're in good shape now. The range and speed of the new router are way better.

Hopefully this helps somebody.

All the best.

GMam

https://www.boards.ie/discussion/comment/121325278#Comment_121325278

Hey - We've just had Eir Fibre installed and my deco boxes are not working with the router the way the did with the imagine box, how did you go about setting yours up? I assume you use the main deco as a replacemnt for the eir box?

pizzahead77

https://www.boards.ie/discussion/comment/123467774#Comment_123467774

THere's no need to be posting the same question in multiple threads and I see you've managed to get it working in the other thread

Doodah7

Posting in this thread as it might be helpful to others. Upgraded to 500Mb FTTH broadband about six weeks ago and had the standard eir F3000 router and was getting wi-fi speeds of c. 220Mbps whilst standing beside it and 130Mbps upstairs. Changed the router to the eir F3500 and the speeds have DOUBLED to c. 460Mbps and 270Mbps.

The installer left the original router and I'm not sure if I was meant to get the improved version when I moved from 100Mb FTTC to 500Mb FTTH but it might be worth anyone else upgrading their broadband to check which router they are been given. It makes a difference!

NotShero

https://www.boards.ie/discussion/comment/123471251#Comment_123471251

Yeah the newer F3500 is WiFi 6 instead of the WiFi 5 F3000 so that’s the upgrade you’re seeing!