we had a SIRO rep call to the door this week - asking for permission to run cables between our house and the next, said no problem.. he reckons probably be a few months yet before available. I had a question on install - the cables will run at the front of the house, but when its available will they run a cable across the attic and down the back of the house for the connection? Virgin did that for me as its where i have our router and UPS etc..
In smaller estates around here the SIRO contractors dug and ducted to the main ESB streetside connection point and then opened a trench/duct to the nearest house on either side. The cabling was then run from these houses to all the others around the estate, with an individual connection point under the fascia board at the front of each house. In some of the bigger estates they used several main ESB connection points but then proceeded in the same way.
There were two separate contractors - one for the main digging, ducting and installing at the central connection points and one for the wiring around the houses.
I've seen actavo doing that on behalf of open Eir but siro didn't do it, they either went overhead or skipped on to the easier installs.
They’re currently doing my street in Cork and the services are all underground and date from the 1960s - they opened the road, cleared and repaired ducts and everything.
Underground ducting is one of their main ways of doing installations.
SIRO are currently retro-fitting our apartment complex with a fibre network. Bringing it to a small panel outside each apartment door. Pics below taken during the install. I'm quiet impressed with the effort they are putting into the retro-fit – its neat and comprehensive.
I thought it would be a decade away before existing apartment complexes would have this done.
They skipped my estate, it's underground built in 94, I think you're right. A much older estate was done overhead even though it's electricity supply is underground, it was probably a disaster to try and follow the cable into the house.
Not sure what you mean by "electric services are already underground" but if that means existing electricity connections come to the meter through ducting then I believe that's the main way they do it (i.e. they blow the fibre through those same ducts). My estate was done +10 years after construction in the existing ducts.
If you mean an older estate with direct buried then that might be more of an issue.
Is it a fact that SIRO will not install their service in any estate where the electric services are already underground?
Back up at about quarter past 1, thankfully. No indication what the issue was mind you.
Might be area specific, all still good here thankfully.
All whinging on FB that siro has been out since yesterday afternoon.
Am I hallucinating or is there no way to report a SIRO fault out-of-hours? SIRO redirect you to the retail sellers and the retail sellers all direct you to their office hours customer support.
Have had no service since 4pm yesterday but no way of contacting anybody to enquire. Power, PON and LAN are all green on the ONT, and LOS is off. Tried everything in the router and the ONT in terms of resocketing RJ45's and power cycling, direct LAN to the modem, and checking the account status.... nada. Guess I have to wait until Monday with no service all weekend?
As of today I'm finally up and running. TLI corrected a fault outside last week and Actavo came back today to complete the install. They had to recrimp the SC fibre connector going to the ONT but all working fine now. Speeds are good and pings a lot more stable than my Virgin Media connection which was all over the place.
What do people get from objecting to these things, desperate carry on.
Not what I want to hear.
SIRO/Gaeltec and Open Eir within weeks of each other (not wanting to lose market share by the looks of things) have been busy pulling cables on the overhead poles in the estates near me but not in my estate as all cables are underground.
TBF I did see Gaeltec dig a hole in my estate as part of a survey to find the electrical ducting back in January and Open Eir did try to pull fibre a few weeks ago until a neighbor stopped them saying they were working on private property :'(
Seems like I might be waiting a while for it.
Siro never came to my estate, they did every estate around me but not mine for some strange reason, maybe it's because everything is underground as they've gone overhead everywhere else. Open Eir has become available very recently, 5 years after they started. Don't get excited just yet...
In my case TLI arrived onsite around September to do the install and then Vodafone were knocking on doors in early February. But even though the service is listed as available I still don't have it due to some network fault. The issue has been escalated to SIRO and they're taking their sweet time with it.
Hi all, I've tried to skim through the thread but couldn't find an answer, so forgive me if has already been answered multiple times.
Gaeltec and Actavo are in the area here in Dublin rolling out for SIRO.
I've checked, but my address isn't coming up on the Address Checker on SIRO's site.
What's the best guess here for connection timelines? Should I be chasing SIRO's broadband retail partners for install times or is that weeks/months away?
I'm hoping to time my annual provider switch to get minimal impact from these increases.
I hope not, I'll definitely ask that next time. If I hear nothing back today I'll be back on in the morning.
I was with Vodafone when I had SIRO in my last place but I now refuse to do business with any provider that does those annual CPI increases. Digiweb are one of the few who don't.
Are Digiweb charging you for this mess? I was with them for a year and I won't be with them ever again. They charged me €100 plus vat claiming I broke my contract early which I didn't as I had rang the previous week enquiring when my contract finished. They were less than polite on the phone it took the threat of getting the CRU involved to get my money back. They actually tried to give it to me as credit when I had moved to another provider... Their so called top of the range router didn't even have a power button 😡
Nope, still not working. I called Digiweb yesterday morning but they couldn't see any update on the file since Actavo had been and gone. I'm in a new estate and it seems I'm the first one to sign up to SIRO here since it went live, so it looks like I'm the guinea pig here.
Did you get sorted after? How long did it take?
Anyone else on Siro in Wicklow? I'm currently experiencing my 5th major outage in just over 4 months (where I'm counting major as dead for hours). Are Digiweb BS'ing me blaming Siro or is the infrastructure really that prone to problems? Is Eir FTTH any more reliable? Didn't have a single outage with Virgin but you pay a good bit more...
I was hoping they could put it in the utility room because that's where all of my cables terminate. He didn't really give an explanation, just said he couldn't and stuff like "what way did they design this?" in relation to the builders.
What I didn't mention the last time was that the installation didn't work. I'm just getting a flashing PON light. He said that there's no service outside so he had to escalate it. No news yet.
Where did you want it placed? Did they say why they wouldn't put it where you wanted?
An update here.
Vodafone were knocking around a few months back offering SIRO. So I decided to sign up with Digiweb recently. Actavo have been and gone this morning but they wouldn't pull through anything. They wanted to put it under the stairs but that would have been no use to me as it would have been completely isolated there. The best they could do was to mount the ONT on the wall in the kitchen near my two RJ45 wall sockets, I'll then need to feed the ONT into one of those and to the utility room that way. In fairness the kitchen sockets probably aren't going to get much use anyway.
Hi getting fiber installed this week. Did anyone have any issues installing in timber frame house and do you have any images of the set up inside and out?
So I got confirmation last week that SIRO are now available here. 😊 Had a Vodafone sales rep come to the door and got an e-mail from SIRO a few days ago about it. I'm still in contract with Virgin for another 6 months though.
This may be a coincidence but last week there was a few ESB technicians out fixing a street light bulb but today a bunch of SIRO technicians were digging in the exact same spot. I ask them what they are doing and they told me they were doing a survey to see if fibre could be pulled through the ESB ducting. They dug a hole, found a black pipe (not the red ESB ducting I had seen before) and cut it open to check if it contained the power cable before filling it all back in.
I had presumed the 60s estate I live in would be last in the line to get any sort of fibre as both the electrical cables and phone cable run underground so it would be too expensive to upgrade added to the fact with Virgin already in the area it wouldn't make financial sense.
So I was wondering what is likely to happen next?
I tried searching for keywords but it seems the search won't show me the 57 results https://www.boards.ie/search?domain=discussions&query=survey&sort=-dateInserted&scope=site&name=SIRO%20-%20ESB%2FVodafone%20Fibre%20To%20The%20Home&source=community&discussionID=2057131437
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