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€30 off a year for Electric Ireland customers with SuperValu rewards

Spn744

I can’t seem to find this posted anywhere on this thread and it’s a free deal to get €30 off your Electric Ireland account a year with SuperValu rewards, info below.

https://www.electricirelandrewards.ie/Voucher/Redeem_SuperValu

Ive successfully taken €5 off my next bill and I’ll have another in a couple of months. All you do is go into your SuperValu rewards app, generate the free code and paste it into the website above. Tip - to enter the code click where the image below is circled on the website (took me ages to find this as it’s not clear)

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HildaOgdenx

https://www.boards.ie/discussion/comment/119515562#Comment_119515562

Got a response from SuperValu yesterday.

Technical issues, they could see that I should have received the EI voucher to generate the code, and also the final money back one and that neither had issued.

Got the EI voucher this morning on the app, and generated the code, amd entered it on EI website. I should be receiving two, afaik, as I'm a dual fuel customer. But, it's progress!

No money back vouchers on app yet.

amber2

Thanks Corkie

corkie

Click on the 3 Lines (hamburger) menu and select redeem voucher. @amber2

or try this link? : - https://electricirelandrewards.ie/Voucher/RedeemVoucher

amber2

God dam it, anyone now having an issue opening where you enter the supervalu voucher code on the EI rewards site. When I click more info it does nothing. Going around in circles at this stage.

corkie

Was onto SV chat yesterday and the voucher is available in app today.

Make sure to tap on 'All Vouchers' to see if it is there.

It didn't show up on the home page.

SorenLorensen

Just tried SV chat, they say EI have a problem but my case is being escalated

amber2

Fired them off an email now too, they have had ample time to resolve the issue at this stage.

HildaOgdenx

Tried live chat just now to raise a query and the chat terminated... 🙄

I don't seem to have received either the EI vouchers or the money back ones. Will try emailing and see what happens.

adelcrowsmel

I contacted Supervalu via Chat yesterday to query why I hadn't received the voucher, they checked my card had been scanned lately etc and said it was a technical issue and logged a ticket for me. The €5 voucher was in my app this morning so very quickly resolved! Advise anyone having an issue to do the same.

Moving2017

I was onto SV about it also… they said they would escalate it and get back to me. My contact is up in a few weeks so I don’t expect to see it before then.

SorenLorensen

I was on to SV yesterday about the vouchers, I didn't get the error message on the SV app like I was before but I've no vouchers either. They told me to get on to EI who told me there is a problem and it has been escalated.

corkie

Just posting to bookmark this thread.

Still waiting on been offered the voucher.

The convert points to voucher was a better method, because you had more control over it.

amber2

If your 1yr contract with EI is due to expire in the next month or two we probably won’t see them at all.

Spn744

Seems to be have been terribly implemented by SuperValu. I don’t understand who thought it was a good idea to remove the real reward points but then to replace it with these “perks” that are inaccessible to some is madness. I used my first 2 but will update this thread if I get more in the future.

adelcrowsmel

https://www.boards.ie/discussion/comment/119509154#Comment_119509154

Same...no sign of a voucher for me either!

Gooser14

https://www.boards.ie/discussion/comment/119446083#Comment_119446083

Has this been fixed? I still can't see the free voucher.

ejmaztec

Last week, using the 9 digit code on two €2.50 paper money back vouchers, Electric Ireland treated them as €5 each. I haven't actually got any vouchers that say €5 on them. The app only shows a few €2.50 money back vouchers, and no €5 ones.

adelcrowsmel

Thanks beet_root for that info, good to know as my vouchers still haven't appeared...so hopefully they will in time!

beet_root

From SV app "Important Update:We are aware of an IT issue which is currently impacting the Electric Ireland free €5 vouchers. We are working hard to fix this issue. Your free €5 Electric Ireland voucher will be added to your Real Rewards account as soon as possible. We apologise for any inconvenience."

Roberto_gas

same here no voucher

Quackster

https://www.boards.ie/discussion/comment/119438672#Comment_119438672

In the same boat here.

amber2

I got the email also and am signed up for both, have accounts linked with months have used the supervalu card a few times this month already. but haven’t received the €5 off in the supervalu app. Tried to link SV card and EI account again but it says it’s already done. Anyone any ideas or have the same issue.

wba88

This is the link to use to redeem a voucher code (make sure you're signed in to electricirelandrewards.ie)

https://electricirelandrewards.ie/Voucher/RedeemVoucher

not to be confused with this one which is just explaining the offer

https://electricirelandrewards.ie/Voucher/Redeem_SuperValu

Spn744

https://www.boards.ie/discussion/comment/119436874#Comment_119436874

Use the link in my first post and click where I’ve circled in the second posts attachment.

Fann Linn

https://www.boards.ie/discussion/comment/119432634#Comment_119432634

This is a nightmare.

Have signed up to Electric Ireland.

Have signed up to SuperValu and both are linked.

Received the voucher yesterday from SV and received the code, however there is no way to input the 9 figure code into the EI app.

Every link provided by either company just has me going round in circles.

Help!

Happy_Harry

https://www.boards.ie/discussion/comment/119432605#Comment_119432605

Just checked the app- maybe click on "Deals" bottom right corner. It mentions the discount there. You just need to link the ElectricIreland account with your RR account it says. I am not an Electric Ireland customer at present , but this served me as a good reminder to switch to them as I am due a switch 3 days already.

Paul Tergat

Email I just got now says:

If you’re a gas and electricity customer, you can get two €5 vouchers every two months, for a total saving of €60!

I am a dual customer and applied 2x discount codes but for some reason I was able to generate a third but won't bother adding it.

adelcrowsmel

https://www.boards.ie/discussion/comment/119432634#Comment_119432634

Will do!

Spn744

https://www.boards.ie/discussion/comment/119432605#Comment_119432605

Keep me updated with how you get on as it doesn’t seem as easy as I thought it would be for others with accessibility and access to the codes.

adelcrowsmel

Thanks Sp744, no Electric Ireland voucher appearing in the voucher section for me at the moment, just the normal Money Off voucher. I know the offer was only starting in August and I haven't shopped/scanned my card in there this week yet, so maybe after I do my weekly shop tomorrow something might appear!