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Why do the service industry get so many breaks

veryangryman

VAT reduction in spite of raising prices every chance they get. Never passing a cut onto the customer but when it was put back to 13.5 percent they run to raise prices.

The entitlement culture for tips regardless of service quality. Don't get me started on service charges. No tips for retail workers on same or lower wages.

Why do we give these such digouts. The customer gets ripped off and the management pay their staff peanuts.

If its a case that they cant get good staff, I think we should seriously look at automating their work (I'm thinking automatic drinks dispensers, chef programs etc)

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MarkR

Name checks out.

Fallout2022

They smoke. For the sole reason of getting extra breaks during the day. Tactical ploy.

Potential-Monke

Something something required for the economy something something. I agree though, they do get a lot of digouts and pay staff the minimum they can get away with. Mostly with the owner then rocking up in a fancy new or new-ish designer car.

Also, there are plenty of waiting staff out there who don't expect tips, but do appreciate them because of aforementioned crap wages. However, I wouldn't expect a tip for normal service.

ericfartman

The margins are thin, they can't afford to pay more than minimum wage and that's the truth.

Some of the places that are constantly busy will pay an extra two euro an hour to keep good waiters but that's it really.

hayse

You need to Joe op.

Potential-Monke

https://www.boards.ie/discussion/comment/119114936#Comment_119114936

I'd believe that if most owners (that I've experienced, most, not all) are the type to flash the cash and show how much better they are than you little waiter. I do take pleasure in seeing those people fail. Not ashamed to admit it. Love seeing people who deserve it get what's coming to them. Pity about the other people it affects though.

pgj2015

A local hotel just sold for a few million, reason being, it was a gold mine, even though it wasnt the busiest hotel in the town, was told this by an employee who works there. Hotel staff are treated really poorly from my experience, like slaves really, the hotel owners are making a fortune, look at the prices they are charging now.

Was told lately by a hotel worker who worked in a posh castle hotel, where the staff have houses on the grounds, they pay rent for this accommodation but aren't allowed have friends over. This guy had a girlfriend over and the sad act of a manager he has, young guy, knocked on his door, I believe you have someone here, can I check? He walks in and checks the house, then asks to check the workers bedroom, checks the room and opens the wardrobe, finds the workers girlfriend hiding in the wardrobe.

why would anyone want to work in such an industry?

[Deleted User]

https://www.boards.ie/discussion/comment/119115620#Comment_119115620

Which part of “no stay overs” in staff accommodation did the guy not understand?

veryangryman

https://www.boards.ie/discussion/comment/119115620#Comment_119115620

If the job was automated, none of these petty issues would happen. They're already doing it in Japan.

And for those who think the employee is out of a job, I'm quite sure they want a better job anyway

[Deleted User]

https://www.boards.ie/discussion/comment/119115647#Comment_119115647

But it’s no fun being rude to a machine.

Wanderer78

our economy has been gradually moving towards service industries, and away from traditional industries such as manufacturing, employment is a critical metric for measuring the wellness of an economy, hence incentives and state supports towards the service industries, i.e. to maintain high levels of employment. the owners of service industries also tend to be the primary owners of assets, and the value of assets such as property, also play a critical role in the reflection of the wellness of an economy, by maintaining high value of assets such as property, its perceived that an economy is doing well. but this ignores the potential negatives, i.e. it ignores the quality of jobs created, pay and conditions of these jobs etc, and those that simply cannot gain access to the ownership of assets such as property etc

Strumms

In 2017 the services sector employed 774,752 people..

The services sector in the same year turned over €217.6 billion euros.

the biggest employer in the state.

A lot of politicians through family in the main have connections and interests in that sector.

Tombo2001

well very angry man - why dont you get into that business yourself if its such a cushy number

pgj2015

https://www.boards.ie/discussion/comment/119115638#Comment_119115638

Stupid rule, why should employees be treated like a kid in a boarding school?

[Deleted User]

Because you need to give the fella a better cup of coffee on his break. Cut out that cheap ersatz coffee jar, buy a bewleys jar and buy a few nice biscuits, not only the marietta's or the €1 packs.

[Deleted User]

https://www.boards.ie/discussion/comment/119115997#Comment_119115997

Presumably there is nothing forcing them to stay in the accommodation provided by the hotel for staff, if they want to do whatever they want, rent private accommodation. But staff accommodation tends to be for staff only. So their house, their rules, if you don’t like it, you don’t have to stay there.

pgj2015

https://www.boards.ie/discussion/comment/119115647#Comment_119115647

If my Aunty had bOLLOCKs she would be my uncle.

we dont live un Japan so it has nothing to do with the service industry in Ireland.

pgj2015

https://www.boards.ie/discussion/comment/119116040#Comment_119116040

If you are paying rent, you should be allowed have a guest over, staff are very hard to get in all sectors at the moment, treating them like children isn't a great way to hold on to them. Im sure its illegal to check an employees bedroom and their wardrobe unless you are the police. This guy left for a different job not surprisingly.

Bad for business as well, I for one wouldn't be giving any such business my money.

[Deleted User]

https://www.boards.ie/discussion/comment/119116073#Comment_119116073

An employer providing free, or at least low cost accommodation to employees would appeal to a lot of people I suspect.

pgj2015

https://www.boards.ie/discussion/comment/119116866#Comment_119116866

So just because rent is high in Ireland, employees should just put up with unreasonable requests from their employers?

[Deleted User]

https://www.boards.ie/discussion/comment/119117196#Comment_119117196

Having staff quarters for staff only is not unreasonable.

growleaves

https://www.boards.ie/discussion/comment/119117207#Comment_119117207

Its very paternalistic. The Company Store.

It would want to be very cheap for that loss of personal autonomy

[Deleted User]

https://www.boards.ie/discussion/comment/119117244#Comment_119117244

Don't stay there if you want autonomy.

pgj2015

https://www.boards.ie/discussion/comment/119117207#Comment_119117207

its a ridiculous rule. why are they just for staff? what big deal would it be to allow you have a friend or 2 over? a girlfriend or boyfriend?

Do you think its ok for a manager to check your bedroom or wardrobe to see if you have a guest there?

[Deleted User]

https://www.boards.ie/discussion/comment/119117262#Comment_119117262

Which part of “staff only” do you not understand?

pgj2015

https://www.boards.ie/discussion/comment/119117267#Comment_119117267

which part of unreasonable and treating rent paying staff like children do you not understand?

[Deleted User]

https://www.boards.ie/discussion/comment/119117295#Comment_119117295

Don’t stay there if you don’t like the rules.

[Deleted User]

https://www.boards.ie/discussion/comment/119117295#Comment_119117295

Were they paying rent though? Rent would imply a tenancy of some sort.

Or was "room and board" included as part of their employment package?

While its unreasonable to check someones room, staff accommodation is meant for staff. I'm thinking in terms of other "live-in" type situations, like au-pairs, or boarding school staff.

Not unreasonable to have a "no guests" rule there.

Years ago, my mother worked in a hospital that had Nurses Accommodation attached. The nurses living there were not allowed have guests either.

[Deleted User]

https://www.boards.ie/discussion/comment/119117537#Comment_119117537

There are quite a few of these types of arrangements popping up in Dublin now where hotels rent properties for staff use. It is not a tenancy, it is allotted accommodation for use by staff. The Intercontinental hotel say their staff pay approx 30% normal cost of renting. Google and other MNCs have been doing it for some time. It is not a residential tenancy agreement because the company is renting it from the owner and offering it to staff under their t&cs rather than a tenancy governed by tenancy legislation, eg, when employment ends they must vacate. Having a staff only rule in a staff house owned by/on the grounds of hotel is not unreasonable.

pgj2015

https://www.boards.ie/discussion/comment/119117537#Comment_119117537

They are paying rent, maybe its a small rent but it is rent all the same.