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* Ryanair * Ryanair * Ryanair *

AlekSmart

Just about to book a trip to the UK with Risky...However my companion does not have a passport so I`m seeking guidance on which box to tick when booking....
The options offered are for those who will present an EU/EEA Passport or those who will not...I presume its the NOT box to be ticked for a Driving Licence.

Can anybody confirm ?? :eek:

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Rock Steady Edy

Probably not much can do except wait. Doesn't sound like there's any pressing need to know now if you're travelling at an off-peak time in November. I don't think I'd book anything else on a no-refund basis until you know though.

s_carnage

Anyone come across this issue before or any advice?

Booked to go to Lanzarote in November with family (4adults, 1 toddler and 1 baby) and had originally paid extra (albeit at the time was only about 10 or 15 each) for a particular time that day as the times suited us a lot better as traveling from Mayo and for the earlier flight we'd be leaving at 1 in the morning.

Booked the car park in Dublin and then last week was going to organise airport transfers for Lanzarote as needed to book child car seats. Was in the process and for some reason I logged into Ryanair to get the times of arrival and departure and noticed they weren't right so went back and checked my email and the times had been changed on both departure and arrival days that we didn't originally want or book.

Rang them, chatted to them through there webchat and no one could give me an explanation for the change especially when I pointed out our original booking times are still there and available to book. We got no notification about the change and they are saying we can't request a change until we receive an email informing us of this change which mightn't be until 14 days before we depart so that leaves it very difficult to book airport transfers and also if I have to inform the car park about our new arrival and departure times.

Think if they had changed us and informed us off the change because they had to cut the flights from two flights to one flight out of Dublin I could see the sense in it but when our original booking times are still there both ways I just can't understand why this change was made and also how difficult it is to get an answer from Ryanair. Both Ryanair customer service agents could only tell me they couldn't tell me anything about this change as they didn't make the change!!

skinny90

Hi Folks,

Has anyone had issues claiming expenses from Ryanair?

They cancelled a flight due to flight home at 10pm. Usual story delayed til 11.30 then cancelled.

Had to pay hotel and get new flights via airlingus as the next flight to shannon was in two days and the ryanair dublin flight was booked out.

Also paid travelling expenses getting down from dublin to shannon.

They are now not going to pay expenses on the basis that I booked through another airline even tho the sheet details said this was possible

Just wondering whats the best way to approach this.

Flight itself was £450 (2 tickets)

Kat1170

https://www.boards.ie/discussion/comment/119214425#Comment_119214425

No, Ry are a point to point airline. Even though it says return it is in fact two one way flights. Hence why, unlike other airlines, you can miss your outward flight without your return being automatically cancelled.

ohnonotgmail

https://www.boards.ie/discussion/comment/119212428#Comment_119212428

No. that is what holiday insurance is for.

freddie_

If you outward flight is cancelled, is the return leg automatically cancelled?

meath4sam

Waiting 2 years to go on a sun holiday and now this…..would Ryanair be liable for the hotel nights missed if the outbound flight is cancelled / delayed / rescheduled.

pc7

Rep was on Newstalk just now and said 90% of their staff will be available, I was only half listening, you might get it on the pod later

meath4sam

Whats the chance of it been canceled, flight is Friday evening. Will Ryanair try keep the flights going with other staff?

pc7

If booked on same booking you should, if you do two separate transactions/bookings you won’t.

meath4sam

Due to fly to Portugal Friday 24th anyone know if it is to be canceled how much notice will I get and will I get refunded for return leg also?

freddie_

I am the opposite of you. Travelling from Ireland but flight starting in Spain. Hopefully it will get resolved closer to the time!

iphone6

With the potential strike in Spain up coming and having flights on those dates the return leg is there any advanced warning I could be effected.

Or how soon should they let me know?

The flight is coming from Irish airport and just a quick turn around opposed to starting from Spain.

DoctorEdgeWild

https://www.boards.ie/discussion/comment/119052925#Comment_119052925

It's probably unlikely she knew you paid a lower fare, it's more likely she was doing her job and focusing on people who had bags outside of the specified size allowed.

Padkir

I'd be the first to stick the knife into Ryanair when they do something wrong, so I want to give credit where it's due also...

My wife and I were in Italy for a week's holiday when we unexpectedly had to come home immediately due to her mother's ill-health. We just booked the next flight home on Aer Lingus as it was the closest and quickest for us, rather than trying to change our original return flight.

Went on chat with Ryanair a couple of days later to explain the situation and they said to just wait until the date of the unused return flight was passed and then submit a refund request based on extenuating circumstances.

Submitted that request on 20 May. Email back from them confirming refund was approved on 26 May. Refund received into bank account on 31 May.

Can't ask for better than that, so fair play to them for the excellent customer service on this occasion.

Garlinge

Hi folks. Anyone know how strict Ryanair are lately with the 1 small free carry on bag. Looking to see if I'd get away with a small backpack that's just slightly over quoted dimensions by a few cm.

I travelled quite a few times with same small bag with wheels, fitted under seat and within dimensions. BUT got hauled over by one grumpy Ryanair staff member on a return flight ... refused to acknowledge that my bag which was actually hafl full and soft sided and no trouble fitting in the crate, demanded £50 as a fine. Only the carry handle projected slightly. I think she was incentified to catch so many passengers on that flight and they focussed on ones who had paid lowest fare. I lodged a complaint... still unresolved to my satisfaction 6 mths later.

shivermetimber

https://www.boards.ie/discussion/comment/119050956#Comment_119050956

Yeah these will just be regular everyday backpacks and whilst a tiny bit bigger then quoted size should squish under a seat handy enough.

Thephantomsmask

I have never had a small backpack queried, mine would a few cm taller than the limit, but I don't stuff it to capacity either so it clearly has room to compress and fits under the seat. I did see a guy wearing a massive sized gym hold all with arms though the short straps like a backpack get pulled aside though in London once.

shivermetimber

Hi folks. Anyone know how strict Ryanair are lately with the 1 small free carry on bag. Looking to see if I'd get away with a small backpack that's just slightly over quoted dimensions by a few cm.

Waterford26

Hi there. Anyone here recently made online check in with ryanair? My sister booked and paid for two 20kg bags but it doesnt appear on he boarding pass. As far as I remember there was infos like 20kg bag or similar on the boarding pass in the past. Did ryanair changed it or something went wront during online check in?? We tried call ryanair but nobody pick up the phone there. Does anyone know?

Kat1170

Bag drop times ??? Have flown multiple times in the last six months and I could have sworn it allowed you to bag drop three hours before gate closed time. Would only allow three hours before take off time today.

Only difference was all previous flights were early morning, this one was afternoon.

Also DAA W⚓'s have removed all the seats at the end of bag drop area so had to stand for 30 minutes. W⚓'s

And before the why so early crowd arrive. I like to get in, sit down and relax with a drink and a book instead of panicking at the last minute. Always have, always will.

Mebuntu

https://www.boards.ie/discussion/comment/118530648#Comment_118530648

Not much help to you but Ryanair seems to be doing a bit of spring cleaning at the moment.

Originally, I opted for two vouchers instead of refunds but I have used neither.

Within the past two weeks my credit card was credited with the two amounts. No emails received although it is possible they were sent to a previous email address that no longer exists.

mike222

Hi all, I have a question if anyone can help out. I had an option to use a voucher before the end 2021 with Ryanair, which I have done.

When booking the flight, I used said voucher and got email showing voucher was redeemed, with flight details and everything. Also, have boarding pass on the Ryanair app. So, everything looks OK. I'm supposed to travel in 2 weeks.

However, strangely I got an email this morning saying due to the voucher not been redeemed, they would like to issue a refund instead.

I'm just curious as to whether this is going to cause problems when flight time comes, as everything seems in order. Sorry for wrecking people's heads and appreciate any responses👍

mondeoman72

I have flights to cologne booked for sat - sun at start of Feb. For feck all due to the black friday sale, but watching to see if they get cancelled and or a lockdown stops it.

Rock Steady Edy

Looking at possible Christmas flights, not sure if we'll travel or not, so will probably only book very close to the departure date if we go. Bit surprised that 10kg bags have now reached £€14, and at Christmas it's not easy to avoid. Fares have dropped like a stone since the new variant was announced. I feel sorry for those who paid high prices a month ago, and have Hobson's choice of either forfeiting their fare paid or paying for tests on top.

Garlinge

Good page ( full page!) on Ryanair in today's Irish Times (Conor Pope, consumer section). I had unpleasant experience last week on a flight to Dublin and lodged a complaint .... just had an acknowledgement.

Garlinge

I think you just get a refund of original booking if you do not accept flight change.

Rock Steady Edy

https://www.boards.ie/discussion/comment/118187361#Comment_118187361

Only ever had 1 Ryanair schedule change, > 10 years ago, so not sure with them. Recently had a BA schedule change and went through the same thought process as yourself, ie isn't it better to retain the option until last minute in case you decide not to go? Not sure if there's ever a time limit to switch with any airline before they automatically refund you - would be interesting to know.

banchang

Question.

Ryanair have changed my flight schedule. Does anyone know what happens if you don't accept the flight change ie don't respond to their email request ?

The change actually suits me, & I (currently) want to go at the new changed time, but previously with a BA long haul flight, I had a similar request from BA to accept a schedule change, & because I never accepted the change, I was able to get a full refund when we wanted to pull out of the trip at a couple of days notice before the flight date for personal reasons. Had I accepted the change I would certainly have swallowed some losses.

Isn't 'do nothing' the best approach if you still (currently) want to go ? Gives you that flexibility ?

Rock Steady Edy

So you got through security as fast as you might have expected to if you had fast track security, but you're annoyed because others hadn't paid for it?

I'd Just make a mental note not to book it next time you're travelling at that time of day through the same airport.

I might drop them a quick email to point it out. They should refund you but probably not be worth investing much more to time in it than that for a fiver.