Amazon

They're already being used. I had a parcel delivery today from one here in Bray.

Hi all, I have a kindle under warranty and have it ready to go back.

An Post won't accept it as it has a battery and the battery label provided by Amazon makes no difference.

I would assume i am not the first with this problem but the response from Amazon is use a different courier.

Who would you recommend if this is the road i have to go down?

I assume Amazon will refund the cost?

Thanks.

Definitely shouldn't take that long, who was delivering it? An post or Amazon? Could be an issue with the address label.

Update UPS won't let me book online some internal security error which i suspect revolves around the battery.

DPD Don't seem to list the UK as an option in the drop down quote thingy. Mentions the UK lots but cannot find out how. Also they list batteries as restricted.

Great craic this.

I did the cheapest and still got that problem. Maybe a phonecall will fix it as reading their own terms re batteries they are exempt as a hazardous material in this case.

So i ring UPS and they say no amazon have to create a pickup.

Back to Amazon and they say no.

Very frustrating

Anyone ever have issues with Amazon and Customs?

My delivery from Amazon through An Post just updated with the message "Customs clearance have identified a problem with the customs declaration accompanying your item. We are working with the retailer to fix the issue."

Just wondering if anyone has had it and knows how long it might delay the delivery

My parcel from China to Ireland has the latest tracking info. Seems to be in Belgium now? Would my parcel take much longer to deliver?

Herstal,Herstal,BE, Departed from Facility.

2021-11-22 09:19

Herstal,Herstal,BE, Arrived at Sort Facility.

2021-11-15 11:03

Custom clearance completed

2021-11-13 21:00

Arrived at AIRPORT of Destination

2021-11-12 12:07

Departed from AIRPORT of Origin

2021-11-09 22:30

CHINA, Arrive at international airport to abroad

2021-11-09 13:30

SHENZHEN, Departed Facility In processing center

2021-11-09 07:57

Departed Facility in SHENZHEN

2021-11-08 19:39

Arrived at Sort Facility SHENZHEN

2021-11-08 11:55

Shipment information received

Operation

1.

1

Amazon UK sent the info below to customers last thursday. I would not let customs issues prevent me from ordering from Amazon UK

When shopping on Amazon.co.uk, all prices are shown inclusive of UK VAT before checkout but this is removed and updated with any Irish VAT and / or duties that are due when you proceed to checkout and select an Irish delivery address. Here are some common examples:

On orders less than €150 dispatched from Amazon UK (Irish VAT due):

- The price you see before checkout is inclusive of UK VAT, at the appropriate rate (e.g. 20%).

- UK VAT is removed at checkout and you will instead see Irish VAT applied (e.g. 23%) once an Irish delivery address is selected.

- E.g. a cable with a price of €15.18 (including UK VAT), changes to €15.55 at checkout (€12.65 with UK VAT removed + €2.90 Irish VAT added).

On orders more than €150 dispatched from Amazon UK (custom duties and taxes where applicable):

- The price you see before checkout is inclusive of UK VAT (e.g. 20%).

- UK VAT is removed at checkout and once an Irish delivery address is selected

you will instead see 1) an item price which excludes VAT, and 2) an Import Fee Deposit which includes Irish VAT (23%), and any applicable duties (for some products no duties are applied).

- E.g. a ladies coat with a price of €200.92 (including UK VAT) changes to €230.65 at checkout (UK VAT is removed and replaced with Irish VAT and duties, which in this example would be €167.43 ex-VAT price + €63.22 Import Fee Deposit and Irish VAT).

On orders dispatched from Marketplace Sellers:

- The price of items which are dispatched from our Marketplace Sellers are inclusive of any applicable VAT and duties, and no further payment will be due. If for any reason you are charged additional costs (e.g., by customs authorities), in addition to the purchase price and delivery, you can contact the Seller to request a refund of these costs.

- Should the Seller not reply or resolve the issue for you, you are eligible to file an A-to-Z Guarantee claim with us to request a refund.

I wouldn’t bother signing up to Prime on Amazon Germany as they don’t offer free shipping to Ireland. Only the UK site does.

Once your order is below €150 (split your order to keep it under this if needs be) there should only be the VAT difference of 3% on your order and you’ll see this before you pay on the last screen of the order process. There won’t be anything extra to pay.

Another thing to consider ordering from any of the Amazon EU sites is anything electrical with a plug will come with a EU plug and need an adopter.

Does it take long for items to arrive from Amazon Germany, delivering to Ireland?

Thank you 😃

Bought some things that wouldn't ship to Ireland from the UK site from the DE site a while back. From memory it took about 3-4 days and was delivered by Amazon themselves here, only downside was the ~€8 delivery but I can get over that

Mine arrived a day or two early, items that were fulfilled by Amazon

I don't think you can expect an absolute answer for all Amazon deliveries from Germany or anywhere else, but my experience has been that I have ordered a number of items over the past year and the delivery has overall been excellent.

i bought a Samsung Odyssey g9 from German amazon, arrived on time and perfect condition.

Just realised this thread is over a year old now. 😮

Anyone know roughly how long refunds take to process these days?

Bought a new laptop last week from Amazon, the battery wouldn't charge up so it went back and was delivered to Portlaoise on the 26th, 5 days ago. Not the best time for all this with Black Friday and all that but still, I need to order another laptop pretty soon and could do with the refund being sorted.

It won't appear with An Post until it arrives in Ireland. You can see all the tracking details on Amazon.

ordered a mini PC 6 weeks ago. Just received a refund on all of the VAT I paid. happy days.

Yes to both. You get a set amount (€11 I think) for the return postage costs but if it costs more you can let them know through the chat and they will refund you the full amount. However since there's nothing wrong with it, you may possibly have to pay the return postage costs entirely yourself in this case.

If may be cheaper (and most likely quicker) to use DPD or UPS.

That is interesting. How do they treat black friday offers? I bought nearly half price tech from amazon.de. paid a few € more, about €212 than amazon UK, which worked out about €207 with exchange and extra Vat, and assuming it was delivered without a demand for more. I couldn't risk the delay if anything went pear shaped, had it in 3 days from .de, but I was wondering is everything getting through from amazon UK? Or has anyone had stuff held and had duty applied. The goods were German manufacture, about €400 full value so would they attract duty, and full value vat if ordered from the UK? (or do Amazon just use the UK site as a portal to Eu warehouse?).