They sent an email on that a few weeks ago to tip us off that they got that usage info late and were retrospectively applying it to our accounts.
I'd guess it will be trailing by a month. Your Aug ones will probably be on the next invoice. Although I did have one 22kW charge session from 8 Aug appear on my latest invoice. They probably have a cutoff date that your sessions missed?
But you are right, we will need to watch it coming up to our expiry dates for the free charging.
Any of the original first movers with the free wecharge allowance being charged by ESB 22KW charging? They bulk charged me on last months invoice for all sessions since february (300EUR) but now again not charging for these sessions.. did 3 in august and none have appeared..
Conscious that if they bill outside of when the allowance expires then we'll likely be billed for the sessions that occurred inside of allowance window costing actually money!
My We Connect ID system on my ID.4 1st went to sleep last night, Sept 1st. It came back up again this morning, Sept 2nd. It appears to have been communication from/to the car was the problem. I logged in to the Volkswagen ID Portal via my laptop and checked the charge information there versus on my Android phone vw connect id app. The info on both was the same: they were showing that the car was at a 75% level of charge, whereas in fact it had charged to the level selected of 80%.
After a bit of playing around in the car this morning at around 07.30 the connection sorted itself out, and the phone app then showed the correct level of charge.
Surely the power will only be off for a few minutes. Just when they are hooking up to the fuse board. They will surely do all the outside work and run the wire first. I have no experience of getting one installed but I am an ex electrician.
Question for those with Travel Assist, is it just me or is it odd that if the car loses track of the lines/verge it just turns off the green lines and stops steering?
No warning, no dings or lights, just drops out?
enjoying the pick up off the lights the most and coming from a people carrier the handling is solid especially over speed bumps.
A question, getting the power point installed next week, how long do they need to switch off the house power for?
That explains why I couldn’t send a destination from the map to my car this morning
Well now, I ordered my car from stock and it took 2.5weeks to get from Dublin to Cork,and changed from white to silver along the way(okay the last white one in stock was taken before I got there) and then turned out to be a 150hp car rather than 200.The 2nd car I got only took a week and a half to get from West cork to Fermoy mind.
So even if the cars turn up off the boat you will still be at the mercy of NVD. to deliver them......................
No Idea, I emailed the salesman this morning and he has no information but he has a meeting with VW tomorrow to try get some information.
Still plenty of poke, but even with less weight I can notice the lower power.
Someone coming from petrol or diesel I'd say would find it plenty fast. Coming from another EV though the difference might be noticed.
And - how does it compare? Down on power to your own car, but down on weight also. Just curious.
Dunno, my car is back with the dealer getting the paintwork fixed.
I'm driving a moonstone grey Family model, 58kWh and the 145 motor.
Same boat..
Is WeConnect app working for anyone/everyone? Its offline for me since last night.
The app is working away but the data is stale and remote activation of charging doesnt work... comes back with an error.
Is it just me or everyone in the same boat?
Anyone else's App down today (iOS)? Tried removing and reinstalling but no go. Car has 4G connection as normal.
I see electricus got Tour 5 yesterday, hope yours will be here soon..?
Will be interesting to see, mine was due mid July. No sign of it yet, ordered last week in April.
Order update:
Car: ID3 Tour w Heat Pump
Ordered 2.5 months ago
Build Week Est: Week 36 (next week)
Dealer said it's likely it might miss that build week so I'm hoping end of October for delivery.
I'm finding the system very easy to navigate, despite the opinion of quite a few reviews!
Also just found this video showing how to customise the Home screen - looks like it should be possible to get nav, radio, and trip info on the same screen.
Yes, but it's actually a very simple car, with nice clear displays. I normally leave my trip info on my home screen. About 60% Map and 40% trip info. The Long term trip I don't touch (Though it did reset on one of the software updates). The others change when you start journey or when you charge. I don't really miss the odo on speedo display. And I prefer not to see total mileage, cause it's increasing too fast..🙂
Thanks, the vast array of options and settings will keep me busy for a while!
Congrats and enjoy.
AFAIK there is no way of permanently showing the ODO/trip on speedo display. Shows when you turn on/off car I think.
Warranty work can be carried out at any dealer, doesn't have to be the one you bought your car from.
Finally picked up my Tour 5 after a long wait. Haven't had much driving time yet due to work but loving it so far. Does anyone know how to display the ODO/ Trip on the main speedo display? I'm used to seeing it there!
Hi , note you say 50km from dealer. I'm 150km from my dealer as I couldn't get a good deal from my local VW showroom. Can I go to my local dealer to resolve any issues or would I be obliged to go to the dealer I bought the car from. Anyone had experience of this kind of issue.
ID.4 also shows as an estate in the log book
Well a week and a half actually. Had a few days off so toured about Donegal a bit. Plus it was a 50km trip home from the dealer on day 1.
Then went to Belfast on Sunday and another bit of driving around yesterday. Back at work today so that'll settle back to normal.
I've only charged at home a wee bit when the sun was shining. Went to Portrush on the train the other day and plugged the car in at the train station, was up to 91% by the time I got back.
1K in a week!! What were you up to,.... giving all the friends and family a spin in it ??
How much did you have to charge for that?
If you are ever near the big smoke give me a shout and I'll give you a go of my we-charge card 😉.
You seem to be very happy with it anyway, as we all are. (I think)
She will soon be run in, lol
No problem, if its the same for everyone that's grand.
First week done, over 1000km in the bag lol.