Omega Speedmaster service advice

willciviceg5 · 28-08-2021 07:22AM #1

Hi all, my Speedmaster ref.3810.12.40 has completely stopped running, it had an €800.00 service in 2018 and was working perfectly and then just stopped one day. Can anyone recommend somewhere in Ireland that can look at it or do all jewellers send them away for repair?

scwazrh · 28-08-2021 08:28AM

ichrono.ie in Dublin

893bet · 28-08-2021 08:38AM

Who charged 800 last time?

Was there crystal replaced or bezel as part of the service that it was so expensive?

willciviceg5 · 28-08-2021 08:43AM

https://www.boards.ie/discussion/comment/117814006#Comment_117814006

It was sent to Omega by Kneizels in Waterford, I’m not sure what was done I purchased it last year and just have the receipts. The bezel is definitely original and I’d say the crystal is as well.

scwazrh · 28-08-2021 10:43AM

Is that Hesalite ?should have the omega symbol at the center if hesalite and original

Lorddrakul · 28-08-2021 11:19AM

That's the piggyback movement with the ETA 2892-A2 and Dubois-Dépraz 2020 chrono module.

As such, it isn't a very complex movement base, so any independent should be able to look at it. Apparently they are not that hard to work on, compared to something like the 1861.

Or so I have read on various forums - I think the main point is a good independent should be fine.

Good reference here:

https://www.youtube.com/watch?v=p1ygFQvrzLQ

893bet · 28-08-2021 11:26AM

If it’s the piggyback move to aka like on the “speedmaster reduced “ then they are know to have a lot of problems. Easier and cheaper often to replace movement than fix.

I had one that the previous owner had serviced due to an issue. I returned it twice with issues during the warranty period that was still valid under my ownership luckily enough. They replaced the movement for a finish.

And sold it as not worth the hassle.

willciviceg5 · 28-08-2021 12:23PM

https://www.boards.ie/discussion/comment/117814371#Comment_117814371

Yes it’s got the Omega logo in the centre

The Ging and I · 28-08-2021 12:34PM

I just sent mine by courier to Switzerland . I got the address on line I think.

micks_address · 30-08-2021 04:56PM

watchfix.ie serviced my omega moonwatch recently. I'd recommend (they are ichrono for sales i believe)

bren2002 · 05-09-2021 07:34AM

Similar here, planet ocean (non-chrono)

Omega estimate €500

Is the recommendation watchfix.ie? Is that open at weekends? Getting into town M-F is difficult.

micks_address · 05-09-2021 08:46PM

I have had good experiences with Watchfix. John brerton will also service

micks_address · 05-09-2021 09:12PM

Watchfix will accept via post and post back

893bet · 06-09-2021 07:35PM

https://www.boards.ie/discussion/comment/117851294#Comment_117851294

Will they pay the postage when you have to return a second time as they didn’t do it right the first time?

micks_address · 06-09-2021 07:38PM

https://www.boards.ie/discussion/comment/117855519#Comment_117855519

They will in fairness. Sorted issue same day

893bet · 06-09-2021 07:42PM

I was just joking as I see you had issue on TZ. I had multiple returns with an Omega through an AD under warranty. QC is often optional or seems.

micks_address · 06-09-2021 07:46PM

Yeah was strange issue. Had to adjust a wheel or something but turned it around quick. Selling so want to make sure it’s right for new buyer. They also said they’d stand over the service for the new buyer as well which is reassuring for the buyer

blindsider · 29-10-2021 05:32PM

I emailed Watchfix to enquire about a service for my Breitling Aerospace - he's not taking any work at present....glad he's busy, but wish he could have looked at mine. I've emailed Breretons - any other recommendations....?