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Child Item

Never let me hear about kerry hospitality services again

[Deleted User]

OK, I know, a click bait heading.

I never want to hear kerry hospitality services moaning about lost customers.

Took a few day trips this week with the family. Went to Clare and today to South kerry.

When I asked the person serving ice cream cones to not handle the cone I was going to eat,all I got was abuse. From him and his boss.

I was apparently being unreasonable asking he pick up the cone with a tissue rather than his bare hands.
The sanitiser he was adamant he had just used (he didn't) he couldn't find.

Went onto another establishment later hoping to get a meal.

Nope, don't serve kids after 5.30 from the restaurant. I was told to go around the corner to their pizza bar which had seats on the street. I couldn't even bring the pizza around to the restaurant outside seating area while my wife and I ate a meal. My kids didn't want pizza.

Anyway, took my business elsewhere and went to the local pub.

Granted seats were on the street. Beer garden was being renovated.

They had a kids menu. My son wanted a burger which was only on the adults menu. To their credit, it wasn't a problem. He got his burger and chips with all the dressings for the kids price.
The adults had a lovely lasagne with salad and garlic bread.

And kerry hospitality businesses are moaning they have no customers. If this is how 2/3 of them treat their customers they don't deserve to be in business
(size of the survey was 3. +/- 0)
Anyway, rant over.

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[Deleted User]

Tony H wrote: »

just pre covid I booked an overnight stay for my wifes 60th birthday in a famous Dingle hotel , 4 of us went and it cost the guts of 650 euro for bed and breakfast , crazy expensive but she didn't want fuss with a party and I thought it would be worth it , IT WAS'NT ,
....
Guess the Hotel ?

On cost alone I'm guessing the Dingle Skellig Hotel, which has been a byword for "eye wateringly expensive" for as long as I can remember...

Tony H

just pre covid I booked an overnight stay for my wifes 60th birthday in a famous Dingle hotel , 4 of us went and it cost the guts of 650 euro for bed and breakfast , crazy expensive but she didn't want fuss with a party and I thought it would be worth it , IT WAS'NT ,
This was on a wild november night and first of all no heating in the rooms , broken window catch that led to a corridor , laundry room opposite our room and we got the cead mile failte in eastern european staff shouting and roaring getting supplies at 6 am , the breakfast was dire , mass cooked scrambled eggs and deep fried sausage just to name a few ,
the rooms were like something from the 70's with cheap carpet , bathroom had a broken extractor vent and poor shower , toilet seat was loose ,
apart from that had a great night in Dingle itself despite the monsoon rain ,

I have to say I love Kerry and the Kerry people and have stayed in some great bed and breakfasts there , and will again .
The wife wouldn't let me complain but I gave them a lovely review on tripadvisor ,

Guess the Hotel ?

[Deleted User]

Just back from a spin back to Derrynane for a run along the Kerry Way.

Pompeii Pizza at Wave Crest. Perfect pizza, weather, scenery, evening.

John_Rambo

dobman88 wrote: »

So if people keep returning and know the service is below what they expect they've only got themselves to blame really. Add in the fact that the OP didnt tell whatever place he visited that he wasnt happy with the service so they dont have that feedback to improve on.

A lot of people don't go back to the places with bad service, they go back to Kerry! There's enough once off, non-return customers to fill the seats. Anyway, I don't like bashing areas, it's a fantastic county with unbelievable landscape, wildlife and adventures.

Anyone interested in chocolate should buy Mint Brittle Skellig Chocolate. This isn't any old chocolate jumping on the Skellig bandwagon, it's really really good.

[Deleted User]

dobman88 wrote: »

It's not against forum rules. We've already mentioned that The Shire and Cronins would be known for being a bit shìte. It's a review. Not an attack.

Fair play for saying it at the time. Many people dont and just complain (in vain) on sites like this. You've given the feedback so it's up to them to take it on board. As you say they didnt care, I'd just never go back there again.

You've literally got 100s of places to choose from so wouldn't let 1 place ruin your experience of an entire county.

As I said, I'm living here now. I'm stuck with all you inbreds and you're stuck with me

.

Frankly it's a grand place to live, even if I can't understand half of whats been said to me.

Was walking in the square not long after moving down and an old man stopped and asked me how I was. I was stunned to say the least and pleasantly surprised. The day before as I went to work in Dublin everyone was running around, heads down and avoiding eye contact. Glad to be able to see the sky without having to look vertically up.

dobman88

SouthWesterly wrote: »

I never mentioned who it was because its against forum rules.
I said it at the time and they didn't care. I left it with TripAdvisor and the fsai in the case of cone selling establishment.

Dont hate kerry. I chose to live here having relocated.

It's not against forum rules. We've already mentioned that The Shire and Cronins would be known for being a bit shìte. It's a review. Not an attack.

Fair play for saying it at the time. Many people dont and just complain (in vain) on sites like this. You've given the feedback so it's up to them to take it on board. As you say they didnt care, I'd just never go back there again.

You've literally got 100s of places to choose from so wouldn't let 1 place ruin your experience of an entire county.

[Deleted User]

dobman88 wrote: »

So if people keep returning and know the service is below what they expect they've only got themselves to blame really. Add in the fact that the OP didnt tell whatever place he visited that he wasnt happy with the service so they dont have that feedback to improve on.

If I went somewhere with poor service, id mention it to staff. I'd visit again and if it was still bad, I'd not return.

Repeatedly going somewhere that is providing a poor service to you seems mental, despite what the landscape has to offer. There are comparable landscapes all along the west coast also tbf.

I never mentioned who it was because its against forum rules.
I said it at the time and they didn't care. I left it with TripAdvisor and the fsai in the case of cone selling establishment.

Dont hate kerry. I chose to live here having relocated.

FromADistance

I was in Killarney / Kerry recently and the place is dead.... there's at least 2 or 3 hotels on the main street closed. I haven't been in Killarney in years; I couldn't get over the amount of accommodation about the place.... There must have been a fierce amount of American tourists about in recent years to justify all the room space. I can't see how some businesses down there will ever reopen. I also spent 4 days in West Cork. A completely different offering... and whilst not overly busy either, the locality doesn't appear to be as dependent on tourists. I'd go back to West Cork in a heartbeat.

dobman88

John_Rambo wrote: »

Absolutely, most of the rest of the country does it better. But there's a unique attraction to the landscape and seascape of Kerry that keeps people coming.

So if people keep returning and know the service is below what they expect they've only got themselves to blame really. Add in the fact that the OP didnt tell whatever place he visited that he wasnt happy with the service so they dont have that feedback to improve on.

If I went somewhere with poor service, id mention it to staff. I'd visit again and if it was still bad, I'd not return.

Repeatedly going somewhere that is providing a poor service to you seems mental, despite what the landscape has to offer. There are comparable landscapes all along the west coast also tbf.

dobman88

Stihl waters wrote: »

Yes, we all do that, all 5 million of us :rolleyes:

Lol. All the people complaining in this thread, not the entire population obviously because that would be completely absurd. I didnt think it needed explaining but here we are.

lalababa

Kerry has had the golden goose since Victoria visited in 1861. I'm amazed ball's they haven't killed it yet....but give them time.

Stihl waters

dobman88 wrote: »

Yet they all go there for a break away and complain like there are no other choices in the country :rolleyes:

Yes, we all do that, all 5 million of us :rolleyes:

John_Rambo

dobman88 wrote: »

All fair points but in a thread where people are complaining that the hospitality service they received was below the expected standards, there are loads more options to choose from throughout the country where they may get the level of service expected.

Absolutely, most of the rest of the country does it better. But there's a unique attraction to the landscape and seascape of Kerry that keeps people coming.

dobman88

John_Rambo wrote: »

No. People love Kerry, it's truly stunning. This thread isn't about Kerry. It's about hospitality services in Kerry.

There isn't a Carrauntoohill in every county, there isn't a Skellig Michael in every county. They're all unique offering different things. People choose to go to Kerry, not for the hospitality, but for the other unique experiences it has to offer.

All fair points but in a thread where people are complaining that the hospitality service they received was below the expected standards, there are loads more options to choose from throughout the country where they may get the level of service expected.

John_Rambo

sheesh wrote: »

wow people really hate kerry.

No. People love Kerry, it's truly stunning. This thread isn't about Kerry. It's about hospitality services in Kerry.

dobman88 wrote: »

Yet they all go there for a break away and complain like there are no other choices in the country :rolleyes:

There isn't a Carrauntoohill in every county, there isn't a Skellig Michael in every county. They're all unique offering different things. People choose to go to Kerry, not for the hospitality, but for the other unique experiences it has to offer.

dobman88

sheesh wrote: »

wow people really hate kerry.

Yet they all go there for a break away and complain like there are no other choices in the country :rolleyes:

sheesh

wow people really hate kerry.

[Deleted User]

BPKS wrote: »

Then some of the same people giving out that Kerry was a rip off were bemoaning that there are no Michilin restaurants in Kerry

I would have thought the distinction was obvious. But I'm happy to explain.

Michelin starred restaurants charge more because the food and service is deemed particularly good.

Not because the food and service isn't that good but you're looking at mountains.

Let's not pretend there is some contradiction when the explanation is blindingly obvious.

BPKS

byhookorbycrook wrote: »

€300? Where ? We eat out in Dingle quite a lot and don’t stint on the menu choices and drinks , but have never paid anything close to that . Can you name the restaurants you have paid this kind of price in ?

The general theme of the thread was that Kerry is a rip off.

Then some of the same people giving out that Kerry was a rip off were bemoaning that there are no Michilin restaurants in Kerry.

Which was why I responded as I did.

We - 5 adults - get fed and found in Killarney or Dingle when we are there for the day - main course and a drink - for around €110.

[Deleted User]

The DayDream wrote: »

And people wonder why service industry workers would rather stay on the PUP than go back to work and deal with Karens like this getting their knickers in a twist over someone touching their fkin ice cream cone.

If someone can't figure out how to put a napkin around a cone when they have handled money they have absolutely no business being in the service industry. It's not some extraordinary request that requires highly specialised knowledge or expertise to address.

dobman88

Tilikum17 wrote: »

Just spent the last two days in Killarney. I’ve never seen anything like the bar staff/waitressing. Absolutely horrendous. I thought London was ****e.

The bars are so bad that when they’d eventually come to take your order I’d get two pints at a time. It wasn’t for lack of staff either. Even trying to pay a bill. I had to ask in one place 3 times for the bill.

We had breakfast yesterday morning in “the shire” lovely looking place tbf. 50 minutes after sitting down our breakfast arrived. The place was half empty at that stage. The lady says “so sorry the wait, you won’t be charged for your coffees, would you like another? Herself says “yes please” The coffee never arrived. Surely to God you make sure that customer is sorted after all that - no.

I genuinely never complain anywhere. I just put up with it but I had to let people know just how bad the service is.

Killarney is beautiful though. We had dinner in “Rob’s Ranch” the 2nd night. That was excellent but every other bar/restaurant was shocking.

The shire would be known for being sloppy enough locally from what I've heard. It's like it tries to be several things, pub, cafe, "gastropub", take out service, etc and it's a failure because they are trying too much in a tiny space and you have better options for all those things a short walk from there.

Must say, apart from a slower service during the match which was to be expected yesterday, I've had the polar opposite experience to you. Couldnt find fault anywhere we went and I was looking for faults after reading this thread. We must just be lucky.

embraer170

fits wrote: »

Idás it was called.

Yes, that was it! I had a thoroughly good meal there one December evening. The only shame is the place was absolutely freezing.

fits

Idás it was called.

fits

lawrencesummers wrote: »

Global village?
Or the shack down by the marina?

Neither. It’s not open anymore.

lawrencesummers

fits wrote: »

I’m trying to remember the name of that brilliant restaurant in Dingle. Had one of the best meals of my life in it. It didn’t have a star. They opened two years too early I’d say. Would be flying now. And was definitely a candidate for a star

I go to Dingle at least twice a year and have done so all my life. It is expensive now if you want to eat out every night but there are some very good restaurants. We don’t really eat out often so don’t pay too much attention to price when we do.

Global village?
Or the shack down by the marina?

fits

embraer170 wrote: »

Was there not a Michelin star place in Dingle until a few years ago. I seem to recall it was a French chef who specialised in local produce with some foraging etc. Or maybe I am remembering wrongly and it was a Bib Gourmand?

I saw that Giovannelli‘s in Killorglin’s seems to be gone (place cleared out). It had a decent reputation so I wonder what happened.

I’m trying to remember the name of that brilliant restaurant in Dingle. Had one of the best meals of my life in it. It didn’t have a star. They opened two years too early I’d say. Would be flying now. And was definitely a candidate for a star

I go to Dingle at least twice a year and have done so all my life. It is expensive now if you want to eat out every night but there are some very good restaurants. We don’t really eat out often so don’t pay too much attention to price when we do.

Tilikum17

Just spent the last two days in Killarney. I’ve never seen anything like the bar staff/waitressing. Absolutely horrendous. I thought London was ****e.

The bars are so bad that when they’d eventually come to take your order I’d get two pints at a time. It wasn’t for lack of staff either. Even trying to pay a bill. I had to ask in one place 3 times for the bill.

We had breakfast yesterday morning in “the shire” lovely looking place tbf. 50 minutes after sitting down our breakfast arrived. The place was half empty at that stage. The lady says “so sorry the wait, you won’t be charged for your coffees, would you like another? Herself says “yes please” The coffee never arrived. Surely to God you make sure that customer is sorted after all that - no.

I genuinely never complain anywhere. I just put up with it but I had to let people know just how bad the service is.

Killarney is beautiful though. We had dinner in “Rob’s Ranch” the 2nd night. That was excellent but every other bar/restaurant was shocking.

byhookorbycrook

BPKS wrote: »

Had to laugh at this.

People here complaining about high prices in Kerry are now bemoaning the fact that there are no restaurants in Kerry where you won't get much change out of €300 for a meal for two.

€300? Where ? We eat out in Dingle quite a lot and don’t stint on the menu choices and drinks , but have never paid anything close to that . Can you name the restaurants you have paid this kind of price in ?

Ciarrai76

The DayDream wrote: »

And people wonder why service industry workers would rather stay on the PUP than go back to work and deal with Karens like this getting their knickers in a twist over someone touching their fkin ice cream cone.

Nothing to do with being a 'Karen', its unhygienic! People have the right to find things like that disgusting without being accused of being called (the most overused term) a 'Karen'!

byhookorbycrook

We holiday in Dingle each year . It’s as expensive as you want to make it ! Plenty deals to be had and lots of things that are free to do.