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Child Item

Never let me hear about kerry hospitality services again

[Deleted User]

OK, I know, a click bait heading.

I never want to hear kerry hospitality services moaning about lost customers.

Took a few day trips this week with the family. Went to Clare and today to South kerry.

When I asked the person serving ice cream cones to not handle the cone I was going to eat,all I got was abuse. From him and his boss.

I was apparently being unreasonable asking he pick up the cone with a tissue rather than his bare hands.
The sanitiser he was adamant he had just used (he didn't) he couldn't find.

Went onto another establishment later hoping to get a meal.

Nope, don't serve kids after 5.30 from the restaurant. I was told to go around the corner to their pizza bar which had seats on the street. I couldn't even bring the pizza around to the restaurant outside seating area while my wife and I ate a meal. My kids didn't want pizza.

Anyway, took my business elsewhere and went to the local pub.

Granted seats were on the street. Beer garden was being renovated.

They had a kids menu. My son wanted a burger which was only on the adults menu. To their credit, it wasn't a problem. He got his burger and chips with all the dressings for the kids price.
The adults had a lovely lasagne with salad and garlic bread.

And kerry hospitality businesses are moaning they have no customers. If this is how 2/3 of them treat their customers they don't deserve to be in business
(size of the survey was 3. +/- 0)
Anyway, rant over.

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HBC08

SouthWesterly wrote: »

Go on, I'll bite... Do tell.

Which part is difficult? The hygiene bit or being refused service with kids.

Just two examples,
The place didn't serve kids after 5.30pm,you kick up a fuss about this.
Your son ordered off the main menu but you wanted it at kids menu prices.
You come across as very entitled.

This is just from your own post,I'd say there would be a lot more hearing it from the owners side.

Just to be clear I run a side business in a tourist area (not kerry) My experience is that the overwhelming majority of people are sound.

[Deleted User]

HBC08 wrote: »

Just two examples,
The place didn't serve kids after 5.30pm,you kick up a fuss about this.
Your son ordered off the main menu but you wanted it at kids menu prices.
You come across as very entitled.

This is just from your own post,I'd say there would be a lot more hearing it from the owners side.

Just to be clear I run a side business in a tourist area (not kerry) My experience is that the overwhelming majority of people are sound.

I'll take yours and the previous post together.

No where was there a notice that they didn't serve kids after 5.30. There was no printed policy. If there had been I wouldn't have gone in.
The pizza place was part of the hotel, according to the manger l and owned by them so I wasn't going to another business and then eating in the restaurant space. It would have been going to another section of the hotel and wanting to eat on site.

Nowhere did I say I asked for the burger off the adult menu to be priced at the kids price.I said my son was wanting a burger. Wouldn't eat an, adult sized plate and he offered to do a kids size.

BTW.. McDonald's charges 4.70 for a kids meal, not 8.

Lots of assumptions in the above narratives which belong firmly in the fiction section.

HBC08

SouthWesterly wrote: »

I'll take yours and the previous post together.

No where was there a notice that they didn't serve kids after 5.30. There was no printed policy. If there had been I wouldn't have gone in.
The pizza place was part of the hotel, according to the manger l and owned by them so I wasn't going to another business and then eating in the restaurant space. It would have been going to another section of the hotel and wanting to eat on site.

Nowhere did I say I asked for the burger off the adult menu to be priced at the kids price.I said my son was wanting a burger. Wouldn't eat an, adult sized plate and he offered to do a kids size.

BTW.. McDonald's charges 4.70 for a kids meal, not 8.

Lots of assumptions in the above narratives which belong firmly in the fiction section.

Ok I see,so you wanted something that wasn't on the menu (a kids sized burger meal and a kids price for this) and they accomadated you.
You then took the time to write a lengthy post complaining on boards.
Like I said you seem a bit difficult.

[Deleted User]

HBC08 wrote: »

Ok I see,so you wanted something that wasn't on the menu (a kids sized burger meal and a kids price for this) and they accomadated you.
You then took the time to write a lengthy post complaining on boards.
Like I said you seem a bit difficult.

Conspiracy theories is this way>>>>>>>>

HBC08

SouthWesterly wrote: »

Conspiracy theories is this way>>>>>>>>

Oh dear that's weak.

Care to comment on my post?

dobman88

JustAThought wrote: »

The bit where the restaurant has a printed policy of no kids after x (5:30) o’clock but you want it your way and refuse to quietly honour it and have a tantrum because you want your kids in their reataurNt after x PM despite a sign being up saying this isn’t allowed.

The bit where you want to order your pizzas from a different fastfood location in a seperate building around the corner/ on a different road and off their totally different menu & at a take away price point and then bring that food to the seperate seated area of a different restaurant and want to eat it there.
Presumably also with your kids who also have not ordered anything but you now also want them to be able to take up seats in the restaurant they have bought or ordered anything from. This possibly the same restaurant that has the no kids after x o’clock policy.

No doubt your kids are the apple of your eye but restaurants are businesses and cater for the needs of the markets and customers they want to attract, and at a price point and level they (the owner) have decided is profitable and desirable for them.

You wanting to load your kids into evening dining at their adult only after x PM restaurant was not acceptable.

You wanting and assuming to force your kids onto other diners after X pm in a restaurant with a no kids policy was not acceptable.

If I were to organise babysitters & decide on a mature crying and noise free & behaviour predictable evening at a adult only restaurant and sat beside or had a table of kids nearby I would have a fit.

I would also be looking for a comped meal if there any issues whatsoever and would veto the place for any future nights out. Many adults don’t enjoy meals in the cosy din of other families children. That is why they choose adult only evening dining.

Many people who get and fork out for babysitters and then see a tablefull of kids at a restaurant their kids have been told they cannot attend after x PM would be ticked off - and understandably so. Babysitters are expensive. One rule for everyone not preferential treatment for non paying customers or people who havn’t bothered to plan or those who rock up and shout loudest at the door. With their kids in tow.

If I’m eating in a seated area of a restaurant and paying restaurant prices I don’t want swiss family robinson arriving up beside me and eating from pizza boxes fast food ordered from a take away around the corner.

I also don’t want their non eating children tagging around - either hanging around standing on one leg watching their oarents eat while they arn’t fed or are hingry, or having to listen to them complaining that they are hungry and asking where or when they are going to be fed/allowed eat.

And this while a no kids sign is hanging up above your heads.

You have to have this spelled out for you????

Let alone the issue of self indulgently wanting to hog a table or multiple put together tables and seats for non paying and non ordering children that will deprive the hard stretched restaurant of much needed adult sales of starter, main, desert & wine because you want to sit there and eat a pizza box from the take away down the road.

You really couldn’t mKe this level of self indulgence and self entitlement up.

The ice-cream cone thing I grant you.

Your son choose, ordered and ate a proper burger in a seated restaurant which was cooked to his taste and had whatever he wanted on it and was served to him in a commercial premises - not your family kitchen. You paid the stated in advance e10 restaurant price for this. Presumedly your son ate and enjoyed it. Even McDonalds charges e8 for a take away squashed limp burger to eat in your car. I assume this was better. No problem with that either.

This is quite the rant. I love a good rant. Well played.

I do agree with your main point tbf. I'd actually seek out restaurants that don't allow kids. It's always a far better, more relaxing experience.

[Deleted User]

HBC08 wrote: »

Oh dear that's weak.

Care to comment on my post?

I did. See my post above

Feisar

SouthWesterly wrote: »

OK, I know, a click bait heading.

I never want to hear kerry hospitality services moaning about lost customers.

Took a few day trips this week with the family. Went to Clare and today to South kerry.

When I asked the person serving ice cream cones to not handle the cone I was going to eat,all I got was abuse. From him and his boss.

I was apparently being unreasonable asking he pick up the cone with a tissue rather than his bare hands.
The sanitiser he was adamant he had just used (he didn't) he couldn't find.

Went onto another establishment later hoping to get a meal.

Nope, don't serve kids after 5.30 from the restaurant. I was told to go around the corner to their pizza bar which had seats on the street. I couldn't even bring the pizza around to the restaurant outside seating area while my wife and I ate a meal. My kids didn't want pizza.

Anyway, took my business elsewhere and went to the local pub.

Granted seats were on the street. Beer garden was being renovated.

They had a kids menu. My son wanted a burger which was only on the adults menu. To their credit, it wasn't a problem. He got his burger and chips with all the dressings for the kids price.
The adults had a lovely lasagne with salad and garlic bread.

And kerry hospitality businesses are moaning they have no customers. If this is how 2/3 of them treat their customers they don't deserve to be in business
(size of the survey was 3. +/- 0)
Anyway, rant over.

And to your discredit you didn't pay for the burger and chips as an adults meal if that's what you got.

Anyone that say's "the adults", puke.

HBC08

SouthWesterly wrote: »

I did. See my post above

I don't really want to get into a back and over as its been shown you appear to be difficult person based on this thread.
If you're the kind of person who would start a thread like this (when a food provider has gone out of their way to accommodate you)then I'd be worried you've also gone on TripAdvisor.
I hope now that you can see you were in the wrong that if you have done that you might take it down?
You come across as entitled and difficult.

Feisar

knipex wrote: »

Two..

Killarney is lovely but for it has built itsself around the American tourist market and hugely overpriced for what it is.

Which I don't get as a lot of American's are as tight as a duck's hole in water.

flanna01

Calahonda52 wrote: »

Had two nights for two in Ballygarry House outside Tralee on the B/H weekend.
We dined well, bottle of wine each for dinner, c 30 euro a pop
availed of the spa treatments for a fee,
got free charging for our EV
free bike hire
all for euro 990.19 and 100% supporting an Irish business with Irish suppliers of food, so none of your asparagus from Peru

great staff,
great service
great food
great wines
great room
great parking
great gardens

bonus: TK max down the road

Christ! A grand for weekend....!!

I couldn't sleep at night if I knew it was costing me £500 to lie on the bed...

I see rip off Ireland is still going strong, no Covid hangover there..

ejmaztec

Feisar wrote: »

Which I don't get as a lot of American's are as tight as a duck's hole in water.

A lot of them have to be tight after forking out big bucks for hotel accommodation and the cost of getting here. Perhaps like everyone else they want value for money, and don't want to get screwed?

[Deleted User]

HBC08 wrote: »

I don't really want to get into a back and over as its been shown you appear to be difficult person based on this thread.
If you're the kind of person who would start a thread like this (when a food provider has gone out of their way to accommodate you)then I'd be worried you've also gone on TripAdvisor.
I hope now that you can see you were in the wrong that if you have done that you might take it down?
You come across as entitled and difficult.

I think if you relax the whole "you're very difficult and very entitled" personal attacks routine in Every. Single. Post, you'd see he praised the place that went out of their way.

SouthWesterly wrote: »

My son wanted a burger which was only on the adults menu. To their credit, it wasn't a problem. He got his burger and chips with all the dressings for the kids price.
The adults had a lovely lasagne with salad and garlic bread.

I presume if he puts that on Tripadvisor they'd surely be happy with the review?

[Deleted User]

HBC08 wrote: »

I don't really want to get into a back and over as its been shown you appear to be difficult person based on this thread.
If you're the kind of person who would start a thread like this (when a food provider has gone out of their way to accommodate you)then I'd be worried you've also gone on TripAdvisor.
I hope now that you can see you were in the wrong that if you have done that you might take it down?
You come across as entitled and difficult.

If you're thinking I was having a go at the provider who went out of their way to accommodate me then I fear you're replying to the wrong thread.

And no, I don't accept that a hotel is right in refusing service to a family in an outdoor area in light of said hotel industry crying out over the loss of business and happy to avail of government supports which my taxes contributed to in the last 15 months. Add to that they they have no written visible policy stating such therefore leaving the customer with a reasonable belief that if they go in, they can order a meal.

HBC08

SouthWesterly wrote: »

If you're thinking I was having a go at the provider who went out of their way to accommodate me then I fear you're replying to the wrong thread.

And no, I don't accept that a hotel is right in refusing service to a family in an outdoor area in light of said hotel industry crying out over the loss of business and happy to avail of government supports which my taxes contributed to in the last 15 months. Add to that they they have no written visible policy stating such therefore leaving the customer with a reasonable belief that if they go in, they can order a meal.

You're not doing yourself any favours with this post.

Going on about how the hospitality sector were "crying out over the loss of business and happy to avail of government supports which my taxes contributed to in the last 15 months" doesn't mean you have any extra weight behind your argument that you wanted your kid fed when they dont serve kids in the place after a certain time,thats their prerogative.

[Deleted User]

HBC08 wrote: »

You're not doing yourself any favours with this post.

Going on about how the hospitality sector were "crying out over the loss of business and happy to avail of government supports which my taxes contributed to in the last 15 months" doesn't mean you have any extra weight behind your argument that you wanted your kid fed when they dont serve kids in the place after a certain time,thats their prerogative.

I actually don't care whether you agree with me or not.

Its my perogative to make a negative comment about their decision just as its theirs to make it.
I'm not answerable to you, neither do I need your permission to post what I said.
If you disagree, fine.

dobman88

SouthWesterly wrote: »

If you're thinking I was having a go at the provider who went out of their way to accommodate me then I fear you're replying to the wrong thread.

And no, I don't accept that a hotel is right in refusing service to a family in an outdoor area in light of said hotel industry crying out over the loss of business and happy to avail of government supports which my taxes contributed to in the last 15 months. Add to that they they have no written visible policy stating such therefore leaving the customer with a reasonable belief that if they go in, they can order a meal.

What hotel was it?

dobman88

dobman88 wrote: »

What hotel was it?

I did ask before what the places were but you might have missed the post

dobman88 wrote: »

What were the places?

HBC08

SouthWesterly wrote: »

I actually don't care whether you agree with me or not.

Its my perogative to make a negative comment about their decision just as its theirs to make it.
I'm not answerable to you, neither do I need your permission to post what I said.
If you disagree, fine.

At last we agree!
How you interact with people working in the service industry is indeed within your control and it's true that's it's your prerogative how you do this.
I always think you can tell a lot about a person through how they behave in these situations.

Anyway,you rightly dont and shouldn't care what I think so I'll leave it there.

An Ri rua

notAMember wrote: »

Plus it’s less than what I’ve seen for 5 star in Kerry at the moment. 1700 for two nights B&B on particular dates in some of the 5 stars.

I’ll be skipping the holiday in Ireland experience this year after phoning a few places, cannot wait to get on a plane when those vaccine passports appear.

For €1700, or indeed €990.19, do they let you keep the green jersey and flag you wrapped yourself in I wonder? Or is there a small fee?

[Deleted User]

HBC08 wrote: »

At last we agree!
How you interact with people working in the service industry is indeed within your control and it's true that's it's your prerogative how you do this.
I always think you can tell a lot about a person through how they behave in these situations.
.

As you weren't there when the events happened you've absolutely no idea how I behaved, the words I used or my tone of voice. So I'm not sure what you're implying.

@dobman88 I'm not naming the places. Apart from anything else, it's against boards rules.

dobman88

SouthWesterly wrote: »

@dobman88 I'm not naming the places. Apart from anything else, it's against boards rules.

I'm not sure its against any rules to post a review of a place. It happens all the time on the site.

The only reason I asked is that it just sounds like you were having a bad day and you were pissed off that you went to a restaurant that is adult only after a certain time.

Would it be fair to say you had a bit of an over reaction now you've had time to process it and you don't want to name the place because they didn't do much wrong.

ejmaztec

An Ri rua wrote: »

For €1700, or indeed €990.19, do they let you keep the green jersey and flag you wrapped yourself in I wonder? Or is there a small fee?

I'd be expecting to load the entire contents of the room into a furniture van for that kind of money, including a fully stocked mini-bar, and have it shipped home.

[Deleted User]

dobman88 wrote: »

I'm not sure its against any rules to post a review of a place. It happens all the time on the site.

The only reason I asked is that it just sounds like you were having a bad day and you were pissed off that you went to a restaurant that is adult only after a certain time.

Would it be fair to say you had a bit of an over reaction now you've had time to process it and you don't want to name the place because they didn't do much wrong.

Wouldn't be fair to say at all but do carry on with thinking you know what I was thinking, said and did on the day

dobman88

SouthWesterly wrote: »

Wouldn't be fair to say at all but do carry on with thinking you know what I was thinking, said and did on the day

Fair enough if it's not. I didn't claim to know what you were thinking or any of the rest. I was asking an honest question.

You seem quite defensive in your posts for what doesnt sound like much of a situation at all.

barryribs

SouthWesterly wrote: »

Wouldn't be fair to say at all but do carry on with thinking you know what I was thinking, said and did on the day

It's always this crack on here. It's like playing guess who trying to figure out all the places that are alluded to.

If I was upset as you were, enough to post an entire thread, on a healthcode violation and crap service, I'd have no problem naming the places

John_Rambo

Imagine going to dinner at 5.30 on your family holiday in Italy or Spain to be told the kids can't eat!!

In fairness, Kerry is known for it's stunning wildlife and views, not it's hospitality. Best leaving the good dining for Cork, Dublin or Galway.

[Deleted User]

John_Rambo wrote: »

In fairness, Kerry is known for it's stunning wildlife and views, not it's hospitality. Best leaving the good dining for Cork, Dublin or Galway.

It has to be said, for all the talk about Kenmare, Killarney and Dingle as culinary capitals, the fact that Kerry has not has a Michelin starred restaurant since the 90s is pretty striking. Of course, it's not the be all and end all, but it's certainly one pointer when it comes to fine dining and service. By contrast, Cork has 4.

[Deleted User]

Deleted User wrote: »

It has to be said, for all the talk about Kenmare, Killarney and Dingle as culinary capitals, the fact that Kerry has not has a Michelin starred restaurant since the 90s is pretty striking. Of course, it's not the be all and end all, but it's certainly one pointer when it comes to fine dining and service. By contrast, Cork has 3.

Kilkenny has two.

[Deleted User]

Fred Daly wrote: »

Kilkenny has two.

Have been to Campagne.

It's just so far above anywhere I've been in Kerry. And some places, like the Sheen Falls, I would never go to again, the food and service were ordinary, the price was extraordinary.