VG31 wrote: » Was it sold/fulfilled by Amazon or was it a 3rd party seller?
Danick wrote: » I ordered a brand new xbox one drive from Amazon. It arrived this morning but it is not new - it looks used and the manufacture year on it is 2013. I didn't even bother going to the trouble of testing it as it looks used. I immediately applied to return it but it looks like I'm going to have to pay postage which will cost 20 quid - Will I get refunded and why is it my responsibility to pay return postage when the product didn't match the description? Any help greatly appreciated.
The Continental Op wrote: » Go to the listing - where you clicked Add to Basket or Buy Now and in the same box in the line below where it says Secure Transaction it will tell you the seller. An example of one that I'm waiting to be shipped"Sold by Peppy® and Fulfilled by Amazon." That means its coming from an Amazon Warehouse but the stock belongs to a third party. Price at checkout is what you pay. Then you have"Dispatched from and sold by Amazon." That should be obvious. Amazon are selling their own stuff. Price at checkout is what you pay. And finally you could have something like"Dispatched from and sold by Zestlife." Which is a third party seller that lists stuff on Amazon and send it to you from their own warehouse. Import duty maybe payable as an extra.
LMHC wrote: » I've no idea what sold or fulfilled by Amazon is. I have 2 different sellers on says delivery by royal mail the other says delivery by Amazon.
The Continental Op wrote: » Is your item sold by or fulfilled by Amazon if yes then no import duty or VAT. If its from a third party seller then you will probably pay import duty.
LMHC wrote: » How do I know if import or VAT is due on order?
davetherave wrote: » Yes, all that is happening is that VAT will be due on anything entering the EU, whereas now VAT is only due where the value is more than €22. The statement "If its sold by or fulfilled by amazon what you see at the checkout is what you pay with nothing extra and no nasty surprises." will still be true after that date. Amazon will still be collecting VAT at the point of sale where it is sold or fulfilled by them.
NewbridgeIR wrote: » Does that stay the same after 1 July?
The Continental Op wrote: » If its sold by or fulfilled by amazon what you see at the checkout is what you pay with nothing extra and no nasty surprises.
ussjtrunks wrote: » If I order something on amazon U.K. for £250 do import charges cover customs duty aswell? Or will I pay that when it arrives
LMHC wrote: » Is it definitely a third party do you think ? I sent the seller a message waiting for reply.
The Continental Op wrote: » No but you can refuse delivery, then wait for a refund.
LMHC wrote: » Can I cancel after shipped.
VG31 wrote: » That sounds like a third party seller. You might have to pay import charges.
LMHC wrote: » Coming shipping is in ilford and says royal mail are handling shipping.
Xenji wrote: » Have you checked if it is actually coming from the UK in the tracking, a lot of items are actually coming from warehouses in Germany and France. I have had items come from France, then into Germany and then on to Ireland.
LMHC wrote: » It says my package was shipped today at 1.17 but arrival is down as 15th how is that like.
The Continental Op wrote: » Have you checked with your bank? Amazon are one of the better companies for refunds.
The Continental Op wrote: » Depends how you paid. I rarely if ever get charged until the item is dispatched but some people seem to get charged as soon as they order. May be a divide between paying by Debit Card - charged right away or Credit Card charged on dispatch but that still doesn't always work. However Amazon have never charged me for an item that is on back order.
LMHC wrote: » If I cancel will I have funds available straight away
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