Inbound and internal An Post Delays

Lostpackage · 13-03-2021 12:03am

Hi
I ordered from the US 17th Dec and still hasn’t arrived. Last tracking details like many on here is “ Your item departed a transfer airport in DUBLIN, IRELAND on December 27, 2020 at 11:13 am. The item is currently in transit to the destination”
An post has nothing on their system. Where could it be? What airport? Who do I contact?
Has anyone had any luck contacting anyone!
Thanks

VG31 · 13-03-2021 12:19am

Lostpackage wrote: »

Hi
I ordered from the US 17th Dec and still hasn’t arrived. Last tracking details like many on here is “ Your item departed a transfer airport in DUBLIN, IRELAND on December 27, 2020 at 11:13 am. The item is currently in transit to the destination”
An post has nothing on their system. Where could it be? What airport? Who do I contact?
Has anyone had any luck contacting anyone!
Thanks

The seller is the only person/company you should be contacting.

reubenreuben · 13-03-2021 6:51pm

forzacalcio wrote: »

There are huge delays, it's crazy.

And this is what we see!

https://extra.ie/2021/02/25/business/irish/an-post-business-finance-awards

Darc19 · 13-03-2021 7:01pm

reubenreuben wrote: »

And this is what we see!

https://extra.ie/2021/02/25/business/irish/an-post-business-finance-awards

Considering the phenomenal increase in business and the fact that delivery except in November was very good, it was well deserved.

They brought unions and staff with them and worked with covid 19 restrictions.

But people like you have to accept that international delivery and international receipt of parcels is totally beyond their control. Maybe you just don't understand the pandemic that has been around for 12 months and has meant 80% of flights have been grounded.?

reubenreuben · 13-03-2021 7:04pm

Darc19 wrote: »

Considering the phenomenal increase in business and the fact that delivery except in November was very good, it was well deserved.

They brought unions and staff with them and worked with covid 19 restrictions.

But people like you have to accept that international delivery and international receipt of parcels is totally beyond their control. Maybe you just don't understand the pandemic that has been around for 12 months and has meant 80% of flights have been grounded.?

Sorry CEO, didn't realise that was you

Away With The Fairies · 16-03-2021 1:15am

Has there been a delay with post/parcels?

I have two parcels in Dublin parcel hub since last week. Received a message last week for one parcel saying that it will be delivered up to 3 working days. The third working day was Monday and it hasn't been delivered.

What's going on?

Mjolnir · 16-03-2021 1:17am

Away With The Fairies wrote: »

Has there been a delay with post/parcels?

I have two parcels in Dublin parcel hub since last week. Received a message last week for one parcel saying that it will be delivered up to 3 working days. The third working day was Monday and it hasn't been delivered.

What's going on?

If ya don't get it tomorrow just ring and ask they'll be able to tell you the story with it.

No problems my way running like a Swiss clock but I'm not dublin.

joeysoap · 16-03-2021 1:24am

Must have been doing something right. That award is voted for?

Jim_Hodge · 16-03-2021 10:06am

Very speedy deliveries around here for the past couple of months. No delays at all.

silver2020 · 16-03-2021 11:04am

Away With The Fairies wrote: »

Has there been a delay with post/parcels?

I have two parcels in Dublin parcel hub since last week. Received a message last week for one parcel saying that it will be delivered up to 3 working days. The third working day was Monday and it hasn't been delivered.

What's going on?

your text will have the tracking number, enter it into the anpost site and see what the status is

Sundew · 16-03-2021 11:26am

Something similar happened to me turned out...it was sent to a different parcel D.O ( delivery office) then was resent back to mail centre. They are dealing with unprecedented volumes of parcels in the current climate. You will get it unless its illegal and from Amsterdam

Away With The Fairies · 17-03-2021 10:52am

Finally received the parcels yesterday. Was getting worried with having the parcels stuck for days in the parcel hub in Dublin. I don't think they were ever that slow.

silver2020 · 17-03-2021 11:55am

Away With The Fairies wrote: »

Finally received the parcels yesterday. Was getting worried with having the parcels stuck for days in the parcel hub in Dublin. I don't think they were ever that slow.

so it was the 4th working day rather than the estimated 3rd working day?

Hardly the end of the world and Mother's Day parcel volume may have had an affect.

Sleeper12 · 17-03-2021 12:01pm

Away With The Fairies wrote:

Has there been a delay with post/parcels?

An Post have struggled for the last 12 months. Some items are delivered next day and others are taking weeks. It's not just an Irish thing. Parcel to Canada took over a month. Parcel from Germany took a month. The biggest delay I have had with an Post is 6 weeks getting a parcel from Dublin to Kerry

Cheshire Cat · 17-03-2021 12:03pm

Sleeper12 wrote: »

An Post have struggled for the last 12 months. Some items are delivered next day and others are taking weeks. It's not just an Irish thing. Parcel to Canada took over a month. Parcel from Germany took a month. The biggest delay I have had with an Post is 6 weeks getting a parcel from Dublin to Kerry

I'm still waiting for 2 Christmas parcels from Germany. There is currently only one passenger flight a day to all of Germany, so there must be a giant backlog.

Away With The Fairies · 17-03-2021 4:26pm

silver2020 wrote: »

so it was the 4th working day rather than the estimated 3rd working day?

Hardly the end of the world and Mother's Day parcel volume may have had an affect.

I don't mind it being late. It's not knowing when they will get around to sending it on. Shouldn't be sitting for days in the parcel hub. Scan it and move it on.

VG31 · 17-03-2021 5:00pm

Cheshire Cat wrote: »

I'm still waiting for 2 Christmas parcels from Germany. There is currently only one passenger flight a day to all of Germany, so there must be a giant backlog.

Germany to Ireland has taken about a week for my 3 parcels in the last month. DHL use road from Germany to Ireland so passenger flights have nothing to do with it.

WishUWereHere · 17-03-2021 8:44pm

Sleeper12 wrote: »

An Post have struggled for the last 12 months. Some items are delivered next day and others are taking weeks. It's not just an Irish thing. Parcel to Canada took over a month. Parcel from Germany took a month. The biggest delay I have had with an Post is 6 weeks getting a parcel from Dublin to Kerry

I have a son & daughter in South Africa, Son in Joburg & Daughter in Cape Town. I posted them Christmas cards around December 9th. My Daughter got the card on March 04. My Son's is still somewhere between Newbridge & Joburg. I also have a Sister in Dallas, who posted a Christmas Card to us on December 10 & it arrived through our letterbox 2 week in February.

Going by this, it seems post is delayed all over.

Darc19 · 18-03-2021 9:56pm

Away With The Fairies wrote: »

I don't mind it being late. It's not knowing when they will get around to sending it on. Shouldn't be sitting for days in the parcel hub. Scan it and move it on.

But if you got the text there's a link to the tracking that gives you the information.

As humans deliver the parcels, it is their physical capability that can cause local delay and Saturday delivery is now standard and hundreds of new staff have been taken on.

But with most shops closed, it's exceptionally busy for all parcel services here and all over the world.

Just allow a little extra time.

Away With The Fairies · 19-03-2021 12:51pm

Darc19 wrote: »

But if you got the text there's a link to the tracking that gives you the information.

As humans deliver the parcels, it is their physical capability that can cause local delay and Saturday delivery is now standard and hundreds of new staff have been taken on.

But with most shops closed, it's exceptionally busy for all parcel services here and all over the world.

Just allow a little extra time.

I know I have a text but tracking info wasn't being updated. And if we're including Saturday, my parcel was delivered on day 5. It's not knowing when they will actually send it. Is it day 3, 4, 5 or whenever? And I'm very much understanding with things.

jahalpin · 21-03-2021 11:33pm

Is anyone else having problems with the An Post site, I am trying to track a parcel and I am getting a 403 error when I try to go to the site

Darc19 · 22-03-2021 12:00am

jahalpin wrote: »

Is anyone else having problems with the An Post site, I am trying to track a parcel and I am getting a 403 error when I try to go to the site

Works fine for me https://www.anpost.com/

Srfcsean · 30-03-2021 2:47pm

What’s the waiting time for mail coming from UK with Royal Mail now a days ?? Cheers n advance anyone

corkie · 30-03-2021 3:50pm

Srfcsean wrote: »

What’s the waiting time for mail coming from UK with Royal Mail now a days ?? Cheers n advance anyone

I ordered a small item from ebay on the 13th March, Posted on 16th.

Estimated delivery: Fri, Mar 19, 2021 - Wed, Mar 24, 2021

Due to the coronavirus emergency, deliveries may be delayed.

Still waiting on delivery, no updates since posted.

Srfcsean · 30-03-2021 4:02pm

Cheers for that man so it’s hit and miss then , no worries left UK on 26th do still early days then

VG31 · 30-03-2021 4:07pm

Srfcsean wrote: »

What’s the waiting time for mail coming from UK with Royal Mail now a days ?? Cheers n advance anyone

I got a small envelope sized package in three days last month.

Srfcsean · 30-03-2021 4:21pm

VG31 wrote: »

I got a small envelope sized package in three days last month.

Luck was on your side then , not
Much else we can do is wait just hope
It’s not weeks

corkie · 31-03-2021 11:04am

Srfcsean wrote: »

What’s the waiting time for mail coming from UK with Royal Mail now a days ?? Cheers n advance anyone

corkie wrote: »

I ordered a small item from ebay on the 13th March, Posted on 16th.

Estimated delivery: Fri, Mar 19, 2021 - Wed, Mar 24, 2021

Due to the coronavirus emergency, deliveries may be delayed.

Still waiting on delivery, no updates since posted.

That item arrived this morning, Cork, Wed 31/03, so a weeks delay on estimate.

Tracking has it been sorted in Dublin, yesterday.

Srfcsean · 31-03-2021 12:32pm

corkie wrote: »

That item arrived this morning, Cork, Wed 31/03, so a weeks delay on estimate.

Tracking has it been sorted in Dublin, yesterday.

Thanks for that , yea mine still sez item leaving the uk more information might be on Irish side , it’s only 4 or 5 days now so hopefully not much longer

tipperaryboy · 02-04-2021 10:06am

Hi, anyone waiting on parcels from USA? Waiting on package low value been in customs since 1st March no movement, I'm thinking they lost it

barrymanilow · 03-04-2021 12:55pm

Does any one have any idea if Irish customs are opening every small package/ largish envelope than comes from Royal Mail across to an Post?

So far everything I have ordered has been opened although I was using addresspal in those cases.

This time its just direct to me via royal Mail standard.Total value including postage will come under €22. Also what kind of delays might I expect? Thanks for any info

oneweb · 03-04-2021 1:42pm

Everything I've ever had delivered to AddressPal has been opened.

Not always customs charged but certainly more often charged this year, whether it's from the States or UK

whiterebel · 03-04-2021 1:44pm

AddressPal T&Cs state they can open everything and they usually do for that service to see the goods and look for paperwork. Normal post is anyones guess.

Cheshire Cat · 03-04-2021 3:18pm

barrymanilow wrote: »

Does any one have any idea if Irish customs are opening every small package/ largish envelope than comes from Royal Mail across to an Post?

So far everything I have ordered has been opened although I was using addresspal in those cases.

This time its just direct to me via royal Mail standard.Total value including postage will come under €22. Also what kind of delays might I expect? Thanks for any info

Had wool delivered from the UK last week and it wasn't opened. Delivered directly to my door.

P38Man · 06-04-2021 12:11pm

Confirming an earlier post on here, An Post are not scanning USPS packages coming into Ireland. I had a small parcel brought to the post office in Washington on March 23rd, USPS scanned it leaving Newark on the 26th, and the USPS system then had it departing Dublin Airport in transit to its destination on the 27th. It arrived on my doorstep this morning 6th April. There was and still is nothing on the AnPost system with its tracking number. The potential for abuse / theft is not good given that AnPost will refuse to acknowledge the existence of parcels being sent by USPS. Does anyone know WHY AnPost is no longer scanning USPS packages? I find it very strange.

whiterebel · 06-04-2021 12:56pm

P38Man wrote: »

Confirming an earlier post on here, An Post are not scanning USPS packages coming into Ireland. I had a small parcel brought to the post office in Washington on March 23rd, USPS scanned it leaving Newark on the 26th, and the USPS system then had it departing Dublin Airport in transit to its destination on the 27th. It arrived on my doorstep this morning 6th April. There was and still is nothing on the AnPost system with its tracking number. The potential for abuse / theft is not good given that AnPost will refuse to acknowledge the existence of parcels being sent by USPS. Does anyone know WHY AnPost is no longer scanning USPS packages? I find it very strange.

Go back though posts on this thread and it'll give an indication of what is happening.. It's hard to tell where it is at any given time. USPS saying it has left the US doesn't mean much. An Post seem to be leaving the tracking off to give themselves more time to get it delivered, which isn't right.

NSAman · 06-04-2021 1:06pm

USPS has the worst service in the delivery game.

Forget about notifications that mean anything.

Speaking as a former large account with USPS, we have changed to DH��L.

USPS does not know what happens to your package once it leaves the USA.

I have had packages leave from US airport on three different days for the same package four weeks apart. The same package should have taken 5 days, it took three months and is still to this day showing as in Germany, despite being delivered.

I now know (to my cost) that slightly higher cost private companies are FAR more efficient and DO provide tracking internationally, which USPS does not.

SPDUB · 08-04-2021 7:40pm

P38Man wrote: »

Confirming an earlier post on here, An Post are not scanning USPS packages coming into Ireland. I had a small parcel brought to the post office in Washington on March 23rd, USPS scanned it leaving Newark on the 26th, and the USPS system then had it departing Dublin Airport in transit to its destination on the 27th. It arrived on my doorstep this morning 6th April. There was and still is nothing on the AnPost system with its tracking number. The potential for abuse / theft is not good given that AnPost will refuse to acknowledge the existence of parcels being sent by USPS. Does anyone know WHY AnPost is no longer scanning USPS packages? I find it very strange.

Believe me when I say if it is not scanned it is because it won't scan.

USPS use a variety of barcodes some scan some don't .

At delivery office level both the company and the postmen keep a track of how many packets they have and will scan anything that scans

That's how people discovered that when Book Depository items changed their barcode thy found out they will now scan .

VG31 · 08-04-2021 8:47pm

SPDUB wrote: »

Believe me when I say if it is not scanned it is because it won't scan.

USPS use a variety of barcodes some scan some don't .

At delivery office level both the company and the postmen keep a track of how many packets they have and will scan anything that scans

That's how people discovered that when Book Depository items changed their barcode thy found out they will now scan .

I think tracking numbers beginning with U don't scan. I've had Royal Mail and Deutsche Post small packets that haven't had tracking at all/only tracked in Germany.

https://www.quora.com/Why-are-tracking-codes-starting-UM-not-able-to-be-tracked-internationally

MarkY91 · 10-04-2021 11:07am

MarkY91 wrote: »

Only took my parcel 77 days to get from the GPO in Dublin 2 to their centre in Dublin 12. God know how long it will take these idiots to get it to Mexico City.

05 March 2021 04:56

Your post has left An Post DUBLIN MAIL CENTRE, DUBLIN 12

18 December 2020 16:24

Your post was accepted in G.P.O., DUBLIN 1

Anddd finally the parcel has been delivered. Took 112 days to post a small parcel to Mexico. Must have just let it float down to the Mayan coast to be picked up and brought to Mexico City by foot lol

blade1 · 10-04-2021 11:12am

barrymanilow wrote: »

Does any one have any idea if Irish customs are opening every small package/ largish envelope than comes from Royal Mail across to an Post?

So far everything I have ordered has been opened although I was using addresspal in those cases.

This time its just direct to me via royal Mail standard.Total value including postage will come under €22. Also what kind of delays might I expect? Thanks for any info

If the documentation is in the the form of a sticker label and on the outside of the package chances are it won't be open.
Saves them time not having to check contents.

Uncle_moe · 12-04-2021 9:04am

An post have had my parcel since April 5th. Tracking shows that it goes out for delivery every day since (including the weekend) and returns to the parcel centre. Rang them last week and they said they're having issues with the parcel centre but I'm still seeing the same updates.
Not sure if there is any way to get my parcel as it seems to be stuck in some continuous loop and An Post have been no help whatsoever.

silver2020 · 12-04-2021 9:29am

Uncle_moe wrote: »

An post have had my parcel since April 5th. Tracking shows that it goes out for delivery every day since (including the weekend) and returns to the parcel centre. Rang them last week and they said they're having issues with the parcel centre but I'm still seeing the same updates.
Not sure if there is any way to get my parcel as it seems to be stuck in some continuous loop and An Post have been no help whatsoever.

Drop down to your Delivery Service Unit with tracking number and iD. Might be an issue with the label and full address not showing.

Uncle_moe · 12-04-2021 9:37am

silver2020 wrote: »

Drop down to your Delivery Service Unit with tracking number and iD. Might be an issue with the label and full address not showing.

I would but it says the depot it's in is no where near where I live. Not sure if the guys in the local depot will be able to help in that regard. It might just be my last resort though, thanks.

Flying Abruptly · 13-04-2021 11:09am

Have An Post stopped scanning items or putting up the info on Track & Trace at the moment?

I have two items, one I dropped to the post office last Wednesday with a pre-printed label and another coming in from the UK, and neither show any tracking info and says they haven't been received yet.

I can understand for the one coming in from the UK, but the pre-printed one staying in Ireland was scanned when it was handed in...

ShayNanigan · 13-04-2021 11:59am

Don't know what's going on with An Post recently. Never had any problems, could almost always tell what time the mail would arrive but now it's been days since I've seen them delivering mail. The other half was expecting an AliExpress parcel yesterday that we thought would arrive by An Post but no sign of it. Had to interpret tracking updates from Chinese to find out An Post supposedly tried to deliver and failed. No evidence though that they did.

I can see the gate from the window while I work and can hear when someone is outside. They have never had any trouble whatsoever to open the gate, distribute the mail and leave and I can guarantee no-one tried to deliver anything yesterday. No-one even tried to call and they have the number. In fact, none of the neighbours have had mail delivered in the past few days. Oh wait, there was a completely white van yesterday at the gate around noon for less than ten seconds. They opened the gate, drove between the gate, stared through the windshield for like five seconds (no-one came out of the car), then reversed out.

Haven't seen the mailman today. Are they on strike, taking a vacation or all struck down by Covid or something?

ShayNanigan · 24-04-2021 1:35pm

Well the parcel I wrote about in my previous post turned up but now I'm having trouble getting a parcel from Cork to arrive in Dublin. Left Cork on Wednesday, then no new updates until yesterday morning when the tracking showed it was sent to the wrong delivery office in Co. Clare. Turned up at Portlaoise mail centre yesterday evening and when I checked this morning, it's gone. Nothing comes up when I try the tracking code. It's like it never existed.

Never really had any problems so not sure what to do here. Pretty annoyed since the store in Cork had my full delivery address, Eircode etc.

VG31 · 24-04-2021 1:54pm

ShayNanigan wrote: »

Well the parcel I wrote about in my previous post turned up but now I'm having trouble getting a parcel from Cork to arrive in Dublin. Left Cork on Wednesday, then no new updates until yesterday morning when the tracking showed it was sent to the wrong delivery office in Co. Clare. Turned up at Portlaoise mail centre yesterday evening and when I checked this morning, it's gone. Nothing comes up when I try the tracking code. It's like it never existed.

Never really had any problems so not sure what to do here. Pretty annoyed since the store in Cork had my full delivery address, Eircode etc.

The An Post tracking is down, nothing shows up.

loveisdivine · 25-04-2021 6:03pm

Heres the tracking from my Amazon parcel so far. When it went to Merrywell I called An Post and he sent an email to the Merrywell centre giving them the full details of the parcel and full address, just incase the label was unreadable or something.

Gonna have to ring again in the morning as I don't know what's happening with it. It's a birthday present that my dad sent and he's getting worried it won't turn up and he might not get a refund as apparently on the Amazon side it says delivered.

23 April 2021 17:13
Your item was delivered PORTLAOISE MAIL CENTRE, CO LAOIS
23 April 2021 11:44
We have your post and are getting it ready for delivery PORTLAOISE MAIL CENTRE, CO LAOIS
21 April 2021 22:18
Your delivery has been sorted PARK WEST, DUBLIN 12
21 April 2021 21:26
We have your post in PARK WEST, DUBLIN 12
19 April 2021 08:11
Your delivery has been sorted MERRYWELL DSU LARGE PCLS, DUBLIN 12
19 April 2021 08:11
We have your post in MERRYWELL DSU LARGE PCLS, DUBLIN 12
17 April 2021 07:32
We tried to deliver your post
Reason: The address was incomplete.
17 April 2021 06:37
Your post is out for delivery
17 April 2021 02:19
We have your post and are getting it ready for delivery

gerard2210 · 25-04-2021 6:23pm

loveisdivine wrote: »

Heres the tracking from my Amazon parcel so far. When it went to Merrywell I called An Post and he sent an email to the Merrywell centre giving them the full details of the parcel and full address, just incase the label was unreadable or something.

Gonna have to ring again in the morning as I don't know what's happening with it. It's a birthday present that my dad sent and he's getting worried it won't turn up and he might not get a refund as apparently on the Amazon side it says delivered.

23 April 2021 17:13
Your item was delivered PORTLAOISE MAIL CENTRE, CO LAOIS
23 April 2021 11:44
We have your post and are getting it ready for delivery PORTLAOISE MAIL CENTRE, CO LAOIS
21 April 2021 22:18
Your delivery has been sorted PARK WEST, DUBLIN 12
21 April 2021 21:26
We have your post in PARK WEST, DUBLIN 12
19 April 2021 08:11
Your delivery has been sorted MERRYWELL DSU LARGE PCLS, DUBLIN 12
19 April 2021 08:11
We have your post in MERRYWELL DSU LARGE PCLS, DUBLIN 12
17 April 2021 07:32
We tried to deliver your post
Reason: The address was incomplete.
17 April 2021 06:37
Your post is out for delivery
17 April 2021 02:19
We have your post and are getting it ready for delivery

It looks like it was sent back to Portlaoise mail centre because there was something wrong with the address. Portlaoise is the return address for Amazon items.

Inbound and internal An Post Delays

Comments