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Child Item

Outgoing International Post delays

Beanybabog

I sent packages just over 4 weeks ago to Canada, with an post, have given up hope they’ll be delivered by Christmas. Someone else sent ones the week before me and they haven’t shown up
Either.

Edit!! Arrived this afternoon! Christmas eve- Down to the wire

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wozniattack

Sent a package to a friend in Romania, it left the An Post handling centre in Heathrow 3rd of February, still no update.

Romanian post don't have it yet either.

Quoted 3-5 day delivery, and now told 16-21 work days before I can even file a complaint.

Srfcsean

Mine departed Dublin on the 7/2/2021 still no updates , anyone receive anything from USPS in the last few weeks see how much of backlog there is ðŸ€¦ðŸ€¦

tippingpoint

Small parcel sent to Spain on 11th December finally arrived today! Assumed it had been lost in the post at this stage. Only took 2 months to be delivered :rolleyes:

spurious

Parcel sent 15 Dec to Latvia arrived in Riga today.
No word as yet on the Polish one.

MarkY91

Waiting 7 weeks now for a Christmas parcel to arrive into Mexico. Tracking number shows nothing after they accepted It from me, no response to my many emails.

Absolute joke. Use any alternative service in future guys!!

Darc19

For EU countries, the only viable option is DPD, GLS, Ups ground, FedEx ground, DHL ground.

All of these use ferries and road and there are no restrictions and no delays.

Ireland to Netherlands with DPD is 3-4 days, tracked and signed.

Until flights are back to normal, forget an post for international packages. It WILL take weeks.

Dublinandy3

oneweb wrote: »

There's an option to set Dispatch time time on eBay listings - I had to change mine to the maximum of 30 Business Days. This way eBay won't/shouldn't let a buyer open an 'item not received case' too soon.

I almost had to give a €330 refund for an item I sold taking 6 weeks to get to The Netherlands Thank feck the buyer was incredibly patient and understanding, but I've had a couple of see-yous demand a refund probably in the know they'd get BOTH the refund and the item. Track and insure anything and everything of value!

Oh - I submitted an online missing post claim and got a letter back IN THE POST to say they were going to investigate :rolleyes:

Track and insured doesn’t always work. I sent a parcel I sold on eBay to the uk in February last year, so before covid. I paid extra to make sure it covered the full cost, 120 Euro. When I put a claim in at first I got a letter back saying they can’t compensate anything sent via standard post, even though it was tracked and insured and they gave me a book of stamps. It took them about 4 or 5 months to send this back. I stupidly thought I’d filled the online form in wrong so I did I again. In November I got the same template letter back with a book of stamps. I tried to contact them and got no where so have given up now and I’ve lost 120 euro, well 120 euro minus two books stamps.

VG31

oneweb wrote: »

There's an option to set Dispatch time time on eBay listings - I had to change mine to the maximum of 30 Business Days. This way eBay won't/shouldn't let a buyer open an 'item not received case' too soon.

Does that definitely work? I thought it was based on the estimated delivery date from the actual dispatch date.

oneweb wrote: »

I almost had to give a €330 refund for an item I sold taking 6 weeks to get to The Netherlands Thank feck the buyer was incredibly patient and understanding, but I've had a couple of see-yous demand a refund probably in the know they'd get BOTH the refund and the item. Track and insure anything and everything of value!

I wouldn't send anything of that value abroad through the post. DPD or UPS are much better options.

oneweb

Pair of football socks took from the 10th of December to the end of January to reach Cologne from Ireland.

oneweb

brightkane wrote: »

I sold a phone on ebay and posted it with tracking on 8th Jan.
Its still stuck in Dublin Mail Centre.
I posted a return to Reebok on the same date. It left, went to the UK, onto Germany and has been delivered.
I have bought small packages from China since the 8th Jan which have been delivered.

Buyer filed a non receipt of item and got a refund.
An post cant retrieve my parcel without a Garda warrant.

Nightmare.

There's an option to set Dispatch time time on eBay listings - I had to change mine to the maximum of 30 Business Days. This way eBay won't/shouldn't let a buyer open an 'item not received case' too soon.

I almost had to give a €330 refund for an item I sold taking 6 weeks to get to The Netherlands

Thank feck the buyer was incredibly patient and understanding, but I've had a couple of see-yous demand a refund probably in the know they'd get BOTH the refund and the item. Track and insure anything and everything of value!

Oh - I submitted an online missing post claim and got a letter back IN THE POST to say they were going to investigate :rolleyes:

Ronan|Raven

Ronan|Raven wrote: »

Same, sent a parcel on the 10th of December ot Germany.. Scanned leaving Ireland on the 15th and nothing since..

Arrived last tuesday.

spurious

Two small parcels posted 15 Dec - one to Latvia, one to Poland. Tracker shows nothing after leaving Ireland the following day. Have not absolutely given up hope, hearing about the German ones.

Curlybap2012!

Hi, I posted a birthday present to my brother in Turkey on 13th January. The last update was the 14th January saying it has left Portlaois Mail Centre. Nothing after that. I have checked on the international carriers website and it isn’t showing on that at all so does that mean it is still in Ireland and hasn’t left nearly 4 weeks later. I understand there is delays but the lady in the post office actually said the delays are easing now and it should take 7-10 days. It was a real personal present and I’d hate to think it’s lost

Aint Eazy Being Cheezy

Sent a tracked letter to Mexico on January 6, sorted in Athlone on the 7th. Hadn’t budged since :rolleyes:

The Young Wan

The Young Wan wrote: »

My parents and my brother sent my Christmas gifts to me in Germany (I didn't go home this year) on December 7th. Most recent update is the 10th December. One is in Portlaoise, one in London Heathrow.

Neither have arrived yet, and An Post on Twitter have been the exact opposite of helpful trying to recover them or send them on their way.

ONE HAS ARRIVED!

The secondis still in Dublin but hopefully it'll be on its way soon

ACitizenErased

ACitizenErased wrote: »

Still waiting for 2 parcels to Germany sent first week in December to arrive.

THEY ARRIVED!

The Young Wan

ACitizenErased wrote: »

Still waiting for 2 parcels to Germany sent first week in December to arrive.

Same here, shall we have a race?

Cheshire Cat

ACitizenErased wrote: »

Still waiting for 2 parcels to Germany sent first week in December to arrive.

I received a parcel from Germany today. Ordered on the 19th of this month, despatched on the 20th. Delivered by An Post at 8:30am (26th).
However there are 2 other parcels outstanding that were posted from Germany before Christmas.
Looks like current mailings are moving again, but we'll still have to wait for them to deal with the backlog.

Darc19

brightkane wrote: »

I sold a phone on ebay and posted it with tracking on 8th Jan.
Its still stuck in Dublin Mail Centre.
I posted a return to Reebok on the same date. It left, went to the UK, onto Germany and has been delivered.
I have bought small packages from China since the 8th Jan which have been delivered.

Buyer filed a non receipt of item and got a refund.
An post cant retrieve my parcel without a Garda warrant.

Nightmare.

Phones with batteries are prohibited items to send by post (here and most countries)

I suspect that's the problem.

Or Brexit and a false declaration on the cn22 form

I'm surprised the post office accepted it unless you didn't say it was a phone and therefore made a false goods declaration.

You can send phones via DPD or GLS and they'll be fully tracked

ACitizenErased

Still waiting for 2 parcels to Germany sent first week in December to arrive.

Lobsterlady

brightkane wrote: »

I sold a phone on ebay and posted it with tracking on 8th Jan.
Its still stuck in Dublin Mail Centre.
I posted a return to Reebok on the same date. It left, went to the UK, onto Germany and has been delivered.
I have bought small packages from China since the 8th Jan which have been delivered.

Buyer filed a non receipt of item and got a refund.
An post cant retrieve my parcel without a Garda warrant.

Nightmare.

I posted a parcel, tracking to the US 31st December. It was processed 'through Dublin facility' on the 5th Jan. Arrived NY facility 22nd Jan, and now is at the local post office as of today for delivery. So very very slow. This is a replacement item for a previous one I posted end of November without tracking.
Also posted a parcel to Belgium 12th December, it arrived today. I run an Etsy shop, but have closed it for now as post is just too slow and unreliable from Ireland.

brightkane

whiterebel wrote: »

Being a phone they may have stopped it for the battery. An Post won't take them usually.

It's listed as electronic goods. But customer service said anything up to 20 working days delay at the moment before it leaves ireland

whiterebel

Being a phone they may have stopped it for the battery. An Post won't take them usually.

brightkane

I sold a phone on ebay and posted it with tracking on 8th Jan.
Its still stuck in Dublin Mail Centre.
I posted a return to Reebok on the same date. It left, went to the UK, onto Germany and has been delivered.
I have bought small packages from China since the 8th Jan which have been delivered.

Buyer filed a non receipt of item and got a refund.
An post cant retrieve my parcel without a Garda warrant.

Nightmare.

The Young Wan

My parents and my brother sent my Christmas gifts to me in Germany (I didn't go home this year) on December 7th. Most recent update is the 10th December. One is in Portlaoise, one in London Heathrow.

Neither have arrived yet, and An Post on Twitter have been the exact opposite of helpful trying to recover them or send them on their way.

VG31

Darc19 wrote: »

Anyone sending parcels abroad should use DPD or GLS parcel shops.

They use road and sea and no delay

Near Europe is 3-4 days, Italy 7 days, Poland, Slovakia, Czech 4-5 days.

I use UPS for posting abroad. I find them the best value in most cases. DPD can sometimes be cheaper but GLS never are. There's no extra charge for collections either.

Darc19

Anyone sending parcels abroad should use DPD or GLS parcel shops.

They use road and sea and no delay

Near Europe is 3-4 days, Italy 7 days, Poland, Slovakia, Czech 4-5 days.

5500

In fairness to AP for once they seemed to shift the parcels out of ireland quick, its the other carriers with delays for a change. I sent something to Germany around the 19th and it was delivered on Thursday gone, there seems to be woefull delays there

AmberGold

skipjack1 wrote: »

Sorry for the rant but I sent two parcels registered post to France and Italy before Christmas

Both ebay sales one for a decent amount of money.

Both parcels stopped tracking around Dec 21 and I am facing having to refund the buyers

Rang an post multiple times and was told about the backlog they said they were in airports in France and Italy waiting to be sorted.

Contacted French and Italian post and both said no backlog and never received the parcels.

Started investigation with an post but nothing happens.

Wondering where are all these parcels. They all go to the UK first apparently

I reckon they are sitting forgotten somewhere in Heathrow and no one gives a monkeys!

Same here, sent to Italy in late Nov / Dec, no sign... €475 down.

RuckingSwimmer

Not Europe, but I sent a parcel to Australia on the 4th December. It tracked as departing the UK on the 10th December. No updates on the tracker until the 13 January when it finally made it to Australia and was delivered the following day.

So don't give up hope; it will eventually reach it's destination