nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

Virgin Media Cancellation deals

Muahahaha

I'm sure most here know about this but I think it's worth repeating as I just got a pretty decent deal from UPC for the next 12 months. I had been toying with the idea of spending €200-250 on a FTA satellite dish but as I live in an apartment I didn't really want the hassle that might come with it. Anyway my current package is 30mb internet and the basic tv package for €63 a month. I rang up 8 weeks back and asked about cancelling the TV portion only. They said the internet on its own would cost me €37 and for €45 a month they would give me both together for 12 months. Anyway I did nothing about it till today and rang them back again, this time he offered me 120mb broadband and an upgrade from the basic tv package to the next level up for €31.50 a month. That's broadband that is four times quicker and nearly twice the amount of channels. Then he offered another small upgrade, for an extra €3 per month I get over 90 channels (includes Discovery, Animal Planet, etc) all for €34 per month for both tv and internet.

I can't complain really because I would have paid around €34 for broadband off some other provider, at least with UPC I've got the fastest and most reliable broadband going and for €34 a month I'm essentially getting all my tv for free for the next 12 months, great deal IMO.

Find more posts tagged with

Quick Links

Comments

Nokia6230i

Got a text from them, a mobile number obviously, asking me to reply if I was still intent on proceeding with my cancelation and wished to discuss this further.

This normal?

If I reply what'm I likely to get? More of the same?

...Ghost...

I'm out of contract. Currently have 500Mb BB and World Talk unlimited. No TV package. Currently paying €67.49p/m. Bill in both names.

We use netflix and have amazon prime video. Tired of netflix selection, but don't watch a lot of tv. Maybe 3 movies a week. Kids watch an hour a day and not every day.

I'm looking at "The Big Bundle" and "The Bigger than Big Bundle". Like the idea of knowing the price is steady for the full 12 months and both packages cost me the same or less and they add TV. The TV pack is not very appealing if i'm honest, but it doesn't cost anymore than i'm currently paying for the same BB and phone pack. and is only €96 more for the year were I to get a deal on my current package where I would lose world calls (however rarely used)

Am I likely to get this deal by renewing my contract AND get the €50 voucher

?

Edit: At first they tried to sell me 1Gb increase for an extra €10 per month. I explained that would be pointless and I would be happy with 100Mb...that I wanted a lower price. Was offered 3 months half price and I got 6 months half price on my existing deal after a bit of chatting. Happy with that.

Agent Smith

Agent Smith wrote: »

am i better to wait till after my contact ends? (1st of feb)?
currently on 250 plan with tv for 55, it's going up to 92 next month.

Called and got offered 74 for 9months (same package)
or
76 for 12 months with 240mb

Called again, Got someone who really didnt want to give me a deal, I pushed for the 67 per month, they didnt want to entertain the idea, Canceled. Signed up under my partners name, got the €67 deal, and a 50 euro one4allvoucher

CyberGhost

Aquos76 wrote: »

A slight correction there, you got a nine month offer on a 12 month contract, not a nine month contract.

Thanks! Corrected.

Aquos76

CyberGhost wrote: »

A small update on my 9 months offer from Virgin Media.

I got 9 months contract in December. And yet they still used some financial gymnastics and charged me €65 as per the old rate.

I'm going to ask for 10 months next time. And If they don't agree, they can take a hike!

A slight correction there, you got a nine month offer on a 12 month contract, not a nine month contract.

CyberGhost

A small update on my 9 months offer from Virgin Media.

I got 9 months contract half price off offer with a 12 months overall contract in December. And yet they still used some financial gymnastics and charged me €65 as per the old rate.

I'm going to ask for 10 months next time. And If they don't agree, they can take a hike!

finglashoop

got rid of tv and phone
went broadband only and upped speed and bought two android sticks

71 per month for 500mb
54 for 9months 71 for 3 months.

not much saving but i get a discount every year and its worth it at full in reality based on our usage / devices.

mrperty2011

Rang last Friday morning ready for fight based on previous years. On €62 a year BB including landline. I just said too expensive and wanted to cancel. I called out other offers vodafone eir etc and got 6 months half price. They said usual won’t get same speed and those competitor offers only introductory. I then said not enough and they came back straight away with 9 months half price so signed there and then. Kept it all polite and civil. All of 5 - 10 mins

BhoyRayzor

Spoke to them today, explained Vodafone is €30pm for the same package, paying VM €52 at the moment, best they could do would average at €40pm for the year, said would sign up if it worked out at €35 but no budge. Told them will think about it, will ring again and if still no change will just cancel and switch to Vodafone.

Bikerman2019

I just copped I am now out of contract. Have the 500 meg internet with 100 channels tv and world phone. Two years ago, 9 months half price, 3 months full price. About 99 quid.

Last year 6 months half price, 6 month full price at 99 quid.

Just rang them now in Limerick. Bit of a delay but that is expected. Got a no nonsense lady and explained I ring every year, get a deal, sign again. Lets do it.

Upgraded to the beast deal, new 360 tv box (the horizon is crap), 1 gig BB, same 100 channels tv and same phone. 6 months half price, 6 months full price. Think the full price is 112 and half that about 56.

Not much arguing, just polite and to the point. Happy enough with that.

seenn00J

I got a deal last week telling them I was cancelling - 44.50/month for 6 months then 89/month for the following 6 months for:
250mb broadband, 50 tv channels and home phone. Still keeping the old box.
Averages out around 67/month for the year.
I think it's only 150 (max) to get out of the contract so it may be worth my while really cancelling after the 6 months half price.

Nokia6230i

Been offered FTTC with Vodafone; VM offered me an upgrade to 250 Mb & then 500 Mb to try get me to stay; offered me 15 off for 6 months for 250 & offered me 35 for 6 or 9 months for 500......this was after I explained I couldn't get within an asses roar of the 240 Mb anyway......

So I've canceled; gone from VM after 11 years at start of March approx.

Will they still ring me back to offer me a discount?

VF said it'll be 15 days maximum so gonna leave off ordering til a fortnight from cut-off date for VM; have neighbours who'll let me tap into their VF if any gap in service anyway.

Just wondering how good VFs Fibre to the Cabinet is now; can't get their FTTH/Siro cos neighbours already have the line activated and only one line to my property.

CoBo55

sonofenoch wrote: »

It's not just that, if you can't get Siro most every other BB provider is phone line based .....I personally wouldn't go back to landline BB

Neither would I.

sonofenoch

beauf wrote: »

They are actually punishing long term customers for inertia of not moving. So they are encouraging people to leave. Unfortunately most people don't dont shop around and leave. So they are free to just keep increasing prices.

There are other companies with cheaper options and would clean up if they bothered to improve their customer support.

It's not just that, if you can't get Siro most every other BB provider is phone line based .....I personally wouldn't go back to landline BB

beauf

Mav11 wrote: »

That’s kind of insulting really, average €52 pm for broadband only, for an existing customer. I left them going on 2 years ago and got an offer through the door on Friday €55 pm, broadband and tv included.

They are actually punishing long term customers for inertia of not moving. So they are encouraging people to leave. Unfortunately most people don't dont shop around and leave. So they are free to just keep increasing prices.

There are other companies with cheaper options and would clean up if they bothered to improve their customer support.

Irish Gunner

On 500mb phone and basic channels and was paying €60 for this as new customer. I was with them years and had loyalty but if you move houses this gets wiped that's what they told me even tried to argue this

Anyway contract up soon and it's gone up to €83 with 360 or & €80 keeping horizon.

Tried to get better and will try again next week

How does this compare so I can use it as comparison when ringing them

Mav11

Roger Mellie Man on the Telly wrote: »

I was just offered 6 months at €44, remainder at €59, for 250Mb broadband only. I said not good enough and they just initiated my cancellation.

That’s kind of insulting really, average €52 pm for broadband only, for an existing customer. I left them going on 2 years ago and got an offer through the door on Friday €55 pm, broadband and tv included.

Roger Mellie Man on the Telly

I was just offered 6 months at €44, remainder at €59, for 250Mb broadband only. I said not good enough and they just initiated my cancellation.

smurfette2212

Called twice this weekend - first time was offered 6 months half price, and 9 months the second time. We are out of contract which may have helped. Nee customer deals elsewhere are cheaper for sure but I cannot face the hassle of changing (and potentially having to have a technician in to the house!) so staying put

ben.schlomo

spuddy wrote: »

Great to hear, pleasantly surprised to hear no loss of service. Did they send you a new router?

Ya you get completely new equipment, which is ridiculous. Last year I had to bring the old stuff to the recycling centre as they didn't get it collected. Awful wasteful.

Seve OB

GBX wrote: »

Thinking of doing this. Recently married so possible now to get it in the Mrs name.

Are you full of old fashioned principles that your missus didn’t live with you till you got married ?

bmc58

okidoki987 wrote: »

Out of contract, you will be in a much better position to negotiate with them.
Should be able to get 9 months half price going on other posters here but might be a slog.

Have got this offer from VM for the past three years (due to loyalty) no problem.No name change needed.

spuddy

ben.schlomo wrote: »

I've done this for the last two years. Gotten the 'new' customer rate under OH's name two years ago and then mine last year. No loss of service for any time.

Great to hear, pleasantly surprised to hear no loss of service. Did they send you a new router?

GBX

ben.schlomo wrote: »

I've done this for the last two years. Gotten the 'new' customer rate under OH's name two years ago and then mine last year. No loss of service for any time.

Good to know Ben. Thanks I'll be ringing them on Monday

johnfás

Got the 9 months half price (€32.50) for broadband on the third attempt.

ben.schlomo

GBX wrote: »

Thinking of doing this. Recently married so possible now to get it in the Mrs name. Mentioned it last year doing the phone cancel chat at person I spoke to said id lose service for 30 days even if at the same address as previous account.

Has anybody done this and did you lose service ?

I've done this for the last two years. Gotten the 'new' customer rate under OH's name two years ago and then mine last year. No loss of service for any time.

okidoki987

Agent Smith wrote: »

am i better to wait till after my contact ends? (1st of feb)?
currently on 250 plan with tv for 55, it's going up to 92 next month.

Called and got offered 74 for 9months (same package)
or
76 for 12 months with 240mb

Out of contract, you will be in a much better position to negotiate with them.
Should be able to get 9 months half price going on other posters here but might be a slog.

beauf

GBX wrote: »

Thinking of doing this. Recently married so possible now to get it in the Mrs name. Mentioned it last year doing the phone cancel chat at person I spoke to said id lose service for 30 days even if at the same address as previous account.

Has anybody done this and did you lose service ?

They used to say 3 months break of service. I have no direct experience of it though.

raclle

I could only get the 6 month half price offer. Rang twice this week but they wouldn't budge

GBX

Bosco26 wrote: »

Does anyone change the name on the account each year and enter as a new customer? Only downside I can see ids having to set up a new system each year?

Thinking of doing this. Recently married so possible now to get it in the Mrs name. Mentioned it last year doing the phone cancel chat at person I spoke to said id lose service for 30 days even if at the same address as previous account.

Has anybody done this and did you lose service ?