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Screwfix deliveries

homewardbound11

Anyone having massive delays with screwfix .

I order 2 grommet seals for a cistern on the 22nd of October . On the 29th it goes to GLS for delivery . It’s still in the uk.

Paid 5 euro ( madness ) for a 2 day delivery and still nothing .

Very difficult to get through their contacts to get any information . Even Royal Mail and an post would have been way faster .

Never again will I dawn their web page .

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muddle84

mac_09 wrote: »

I've noticed with my last 2 Screwfix orders that I have received 2 emails from Parcelforce with tracking info - both with different tracking details. One just sits as "advised" or "in hub" and the other is the correct one!

Mine was exported on the 8th but no update of arrival into Ireland yet.

I think given everything if you need to get something in a hurry Screwfix isn't the option. If you are happy to wait a couple of weeks though then go for it!

Yeah thats it in a nutshell! The price is worth it if you can afford to wait. But if you can't afford to wait then forget about them!

[Deleted User]

Still nothing since the 8th.
If you need plumbing supplies delivered then try plumbingproducts.ie
They ship via dpd from mayo.

muddle84

BrownFinger wrote: »

Still nothing since the 8th.
If you need plumbing supplies delivered then try plumbingproducts.ie
They ship via dpd from mayo.

Is that basically Hursts?

[Deleted User]

muddle84 wrote: »

Is that basically Hursts?

Yes,
Came in a Hursts bag in a box.

Bawnmore

mac_09 wrote: »

I've noticed with my last 2 Screwfix orders that I have received 2 emails from Parcelforce with tracking info - both with different tracking details. One just sits as "advised" or "in hub" and the other is the correct one!

That helps. I never thought to check the other one, but exact same with the 2 separate tracking numbers here.

They seem to be having too much craic exporting mine from the UK to consider actually exporting it.

Leftyflip

Bawnmore wrote: »

That helps. I never thought to check the other one, but exact same with the 2 separate tracking numbers here.

They seem to be having too much craic exporting mine from the UK to consider actually exporting it.

Mines been exported twice. Annoys the tits outta me, are customs in the UK that bad at the moment?

[Deleted User]

One of my orders is now showing as in delivery country .
Its an order of around 40e
My other order is still being exported and is around 230e worth.Probably getting stung for duty .

Any actually taken delivery from them this year ?

fabo1thecross

It's a bit of a mess alright. Have some stuff on order and it's still not left the uk. How does the duty be charged. Do you get a email from customs.

[Deleted User]

No idea tbh.
There was a fella working for UPS over on reddit saying that 90% of deliveries with duty owed are being refused at the door.

Bawnmore

Will duty be charged even if ordered from the Irish site? Seems a bit unfair.

[Deleted User]

Bawnmore wrote: »

Will duty be charged even if ordered from the Irish site? Seems a bit unfair.

12% i believe (if over 150e )
I'll be paying it this time if needed but thats it .
never again.

Bawnmore

BrownFinger wrote: »

12% i believe (if over 150e )
I'll be paying it this time if needed but thats it .
never again.

That's annoying. I've an order for about 400 quid and that takes the value right out of it. Can it be rejected on delivery and refunded?

game4it70

Just got this mail.

Dear Customer,

We hope you are well and keeping safe. We wanted to send you an update on the status of your recent order.

Due to Brexit, there have been significant changes that we, along with our delivery partner have had to make to allow us to get your order to you. Unfortunately we have encountered some unforeseen issues with the additional data required by Customs both in the UK and the Republic of Ireland and regretfully this has impacted the delivery of your order.

Although your tracking link suggests that your order is in the UK, we're very pleased to advise that your order is actually within the Republic of Ireland. It is currently awaiting customs clearance and as soon as it has cleared, the tracking will update and the statuses will then start to accurately reflect the parcels journey.

Please note that there will be no additional tax implications or delivery charges.

Please accept our sincere apologies for the delay that has occurred and be assured that we're working hard to get your parcel to you as soon as possible.

Kind Regards,

The Screwfix Ireland Team

fabo1thecross

That reads ok. Heard the tail end of something about currys.ie and no extra charges. What date did you place your order any harm asking.

Bawnmore

I haven't received mail yet, but assuming I will. Good to hear there should be no additional charges.

game4it70

fabo1thecross wrote: »

That reads ok. Heard the tail end of something about currys.ie and no extra charges. What date did you place your order any harm asking.

The 3rd of Jan.

fabo1thecross

In fairness to them it's good value. And not in stock for click and collect.

paulmacs.sis

Hi All

I had the exact same problem, I ordered from Screwfix to the value of around 140 euro. The tracking system said exported from UK on 8th January and has only changed to "In delivery country" last night. No more updates since. I am praying that this means its now in Ireland and on the way to my house?

Has anyone seen this status on their order and have an idea how long it took to receive it after this?

Frustration is the game at this stage.

[Deleted User]

Both my orders have
"expected to be delivered today " from the GLS tracking number not the parcel force.
Who knows

Bawnmore

My order (4th Jan) still stuck in an endless loop of exporting from UK.

mac_09

Mine was also shipped on the 8th and updated last night to "reached parcel centre".

I had an order before Christmas and it took about 3 days for delivery after it reached the parcel centre - It was also delivered on a Saturday! Hopefully the same!

A Law

Ordered the 6th, delivered yesterday. 10m Cat5 cables.

[Deleted User]

Just took in my two boxes.
No taxes thankfully

Marhay70

Small comfort but Amazon deliveries are gone to fcuk as well. Ten days to two weeks for what used to be 4-5 days.

muddle84

I got this email this morning:

Due to Brexit, there have been significant changes that we, along with our delivery partner have had to make to allow us to get your order to you. Unfortunately we have encountered some unforeseen issues with the additional data required by Customs both in the UK and the Republic of Ireland and regretfully this has impacted the delivery of your order.

Although your tracking link suggests that your order is in the UK, we're very pleased to advise that your order is actually within the Republic of Ireland. It is currently awaiting customs clearance and as soon as it has cleared, the tracking will update and the statuses will then start to accurately reflect the parcels journey.

Please note that there will be no additional tax implications or delivery charges.

Please accept our sincere apologies for the delay that has occurred and be assured that we're working hard to get your parcel to you as soon as possible.

Basically the tracking means nothing!

Lumen

I ordered stuff (PPE) from rs-online on Sunday, with the order acknowledged on Monday. I know this thread is about Screwfix, but rs-online have a similar model with premises in Ireland and mixed stock of Irish and UK items, so it's interesting to compare.

The items had a 2-day delivery prediction, which normally means they are sources from the UK (IE stock is next day I think). There was a big banner warning about delays, so my expectations were low.

Tracking showed nothing after dispatch, but the delivery arrived yesterday (Weds), so that's 2 working days pretty much.

So there is light at the end of the tunnel - it can be done.

Bawnmore

muddle84 wrote: »

I got this email this morning:

Due to Brexit, there have been significant changes that we, along with our delivery partner have had to make to allow us to get your order to you. Unfortunately we have encountered some unforeseen issues with the additional data required by Customs both in the UK and the Republic of Ireland and regretfully this has impacted the delivery of your order.

Although your tracking link suggests that your order is in the UK, we're very pleased to advise that your order is actually within the Republic of Ireland. It is currently awaiting customs clearance and as soon as it has cleared, the tracking will update and the statuses will then start to accurately reflect the parcels journey.

Please note that there will be no additional tax implications or delivery charges.

Please accept our sincere apologies for the delay that has occurred and be assured that we're working hard to get your parcel to you as soon as possible.

Basically the tracking means nothing!

That actually gives me more hope than anything.

Leftyflip

In a strange turn of events, an order from aliexpress has arrived in the country before my Screwfix order, even though I only ordered the aliexpress stuff last week...

mloc123

My order from Jan 5th arrived today..

rubberdungeon

My order from Dec 30th arrived today.