DHL

whiterebel wrote: »

You can't change around multi billion dollar industries at the flick of a switch. It looked for a long time like there was going to be no deal which would have brought about a whole different set of challenges. Companies with employees in the tens of thousands were supposed to go off and get staff retrained, and then Bojo changes his mind?
Look at the irrational behaviour of MPs, voting for Brexit and then setting up EU companies and getting EU passports. Thats the kind of bampot you think we should be ready for? Good luck with that.

I refer back to my comment they could of been prepared and know how to add vat to an invoice price and so on.
A no deal scenario would still of been vat added to price paid once arrives into Ireland. And customs charges as per usual, e.g. USA China and so on.

Currys.ie are charging people vat and customs because they have there stock coming from the UK.

That's stupidity, sounds like they are dealing with something that never happened before.

I never said they could be full prepared but surely to add vat to something is primary school maths.

RCSATELLITES wrote: »

Yes because they ignored the advise and were under prepared. They were all waiting for the last minute result before spending any money on preparing. Same case as Europe and Ireland with the Corona virus. As sure it's not coming here so why prepare. Enough said.

You can't change around multi billion dollar industries at the flick of a switch. It looked for a long time like there was going to be no deal which would have brought about a whole different set of challenges. Companies with employees in the tens of thousands were supposed to go off and get staff retrained, and then Bojo changes his mind?
Look at the irrational behaviour of MPs, voting for Brexit and then setting up EU companies and getting EU passports. Thats the kind of bampot you think we should be ready for? Good luck with that.

whiterebel wrote: »

No, what they got was a mess days before it was due to come into force. Its not only online shopping that's affected, the big export traffic by road and air is also up in a heap. When companies like DPD, DHL, Nightline/UPS and Amazon are caught out, its a mess.

Yes because they ignored the advise and were under prepared. They were all waiting for the last minute result before spending any money on preparing. Same case as Europe and Ireland with the Corona virus. As sure it's not coming here so why prepare. Enough said.

RCSATELLITES wrote: »

They were told to prepare for worst case. So they should of been over prepared for the deal they got. As I said the best case would of always involved vat and charges as per all other non EU countries.

No, what they got was a mess days before it was due to come into force. Its not only online shopping that's affected, the big export traffic by road and air is also up in a heap. When companies like DPD, DHL, Nightline/UPS and Amazon are caught out, its a mess.

whiterebel wrote: »

In case you missed it, this isn't worst case. And nobody knew what was happening until just before Christmas, so how could anyone prepare?

They were told to prepare for worst case. So they should of been over prepared for the deal they got. As I said the best case would of always involved vat and charges as per all other non EU countries.

RCSATELLITES wrote: »

If I remember right the government told everyone to prepare for worst case. This would happen in best case as all the other non EU countries. So not point in backing them up with fase accusations.

In case you missed it, this isn't worst case. And nobody knew what was happening until just before Christmas, so how could anyone prepare?

whiterebel wrote: »

They didn't have 4 years, they haven't even had a month thanks the UK and EU playing hardball.

If I remember right the government told everyone to prepare for worst case. This would happen in best case as all the other non EU countries. So not point in backing them up with fase accusations.

They didn't have 4 years, they haven't even had a month thanks the UK and EU playing hardball.

Aside from addresspal, DHL has charged my friend a €14.50 Admin fee to collect vat of €5.26

Even though Revenue states that they don't collect vat unless over €6.00

All these companies had 4 years to get organised. It's a shambles.

Most people will just pay it and wont bother with the hassle, I myself will go to the Ombudsman, small claims court, revenue appeals, tax appeals commission. Otherwise they will just get away with it.

Your parcel can only be delivered to you once you have paid the full amount and administration fees* to DHL. *DHL charges a 2% administration fee for this service, with a minimum of €14.50 (excl. Vat)

Mod-Moved to DHL specific thread.

OhToBeByTheSea

anonanymore wrote: »

What happens to the item if one refuses to fees? Will it be sent back?

As far as I know, the place he ordered from have said that they'll give him a full refund but the shipping fee of €26 won't be refunded, which is fair enough I think. He would only have had to pay a fee to return the order if it had already been physically delivered to his address, which hasn't happened.

Better off asking DHL

anonanymore

What happens to the item if one refuses to fees? Will it be sent back?

OhToBeByTheSea

Friend of mine placed an order with a UK website, order value was €90, shipping with DHL (because DPD have stopped shipping for the moment) was €26. Additional fees requested by DHL €47.50! Payment Deferment Risk fee of €14.50, VAT €22.80 and Multiline clearance (C1) fee of €10.

I got a plot twist in my situation.
The place I traced my 'delivered' package to in the UK, who I rang before Christmas and told me they will get back to me if they see the package, called me yesterday. Said one of their IT guys saw the package there.
Told UPS and the Seller who still insist on waiting for an investigation.
I hired UPS to collect the package and deliver it to me.
Going to try get some money back on the delivery + time spent calling everybody.
Very frustrating

Sheep Shagger

Spon Farmer wrote: »

How are DHL doing with deliveries from the U.K.?

Ordered something Wednesday and arrived the next day, was actually very suprised.

So I got an email back from the supplier in Germany.

Your case is undr investigation since the 18th of december.
But without any answer form the carrier till today.

This is unfortunately normal, because they have a large
numbers of inquirys in the moment.
You are a "Co-Victim" of the christmas delivery ban , because
this collapse their costumer support.

They will come back to you, will prove and send you some
papers to fillout. You have to confirm, that the parcel is not
in your hands,
This will later go to the insurance and will proceed.

We really regret this stiuation.

So DHL basically lied to me after December 18th, or the support had no idea there was an investigation to tell me on the phone?
I still want my item or I'm down 100 quid in phone bills. Not sure if DHL will find it or what way it works.

starlit

whiterebel wrote: »

No, they normally truck it directly to Ireland and hand it over to An Post for the last leg delivery. The worst I have seen was taking about 12-14 days from Cologne to delivered. If you put the DHL tracking number into DHL.com. What does it say?

DHL have their own planes aswell but it did state docklands in the uk when tracking for the package initially but as far as I am aware it flew from two airports within the UK and flew onto to Shannon. DHL have a base there for the munster region so was trucked to my location.

Yeah that is why I found it weird originally because I saw it went to the UK.
Heres what I see.
When I ring DHL they say they can't see the last 2 bits of info, the ones on 28th and 29th. It's so weird I can see it here but they can't on their system.

https://imgur.com/a/Hse6weh

Mod-moved to the DHL thread, as I believe its a DHL problem, not An Post.

No, they normally truck it directly to Ireland and hand it over to An Post for the last leg delivery. The worst I have seen was taking about 12-14 days from Cologne to delivered. If you put the DHL tracking number into DHL.com. What does it say?

whiterebel wrote: »

I wonder was the original waybill used for a delivery to the UK.....

What would that mean? When I contacted DHL Ireland they told me the tracking number I was given is an AnPost tracking number. So I don't know why it even went to the UK in the first place unless thats what DHL normally do, send to the UK first and then to Ireland

I wonder was the original waybill used for a delivery to the UK.....

Also just checked the tracking on the sellers website and it says "There was no delivery for the consignment ordered via EDI data. The shipment data was therefore canceled."
This isn't showing on DHL tracking though

Yeah thats what I plan on doing, however I am worried that they will just get DHL to send it back to them if I threaten a charge back, but I do still want the item.
Also I would be worried how long a charge back would take to process as I initiated one in September for something and still haven't heard back.

Send an email to the sender and tell them you have enough of a run around with their freight forwarder, and that if its not refunded within 2 days you will initiate a chargeback with your bank, or Paypal.

Mod- <Snip> Don’t cross post, please.