Agasierpinska wrote: » Hi all Has anyone raised a complaint with FSPO against FBD ( commercial damage?)? How long would be standard for FSPO to start investigate or arrange meditation? I have a complaint that I have been trying to sort with a insurance company FBD ( business interruption ) for last 3 years . I ve been trough their formal complaint procedure, I m currently waiting for the final letter form FBD .I really hope that finally FBD will pay me for uninsured losses
Eggs For Dinner wrote: » When you get your final response letter from FBD, you can refer your situation to the FSPO (providing the turnover of your business is under €3m). There are various stages including informal discussion with insurers all the way to formal adjudication. They are fairly swamped at the moment with all the Covid related business interruption claims. Minimum I would suggest is 6 months. Looking at your other thread, can you outline the circumstances?
Agasierpinska wrote: » Thank you for your post I have all requested docs except final letter .
Eggs For Dinner wrote: » The Ombudsman will not open a file without the final response from insurers. What are the circumstances of your claim? Business Interruption is one of the most complex covers
Eggs For Dinner wrote: » I appreciate you don't want to divulge too many details, so I can only advise in broad terms. ' If your wall was damaged by an 'insured peril', such as fire, storm, impact etc. and you were forced to vacate, you would have good reason to claim business interruption for your increased cost of trading (alternative location, reduced turnover and the like) If you had to vacate for something like structural defect, wear and tear or similar, I doubt you will succeed. The general rule of thumb is that if the physical damage was caused by an event you were insured for, business interruption cover should kick in for additional cost of trading or lost profit. Hopefully this helps
Agasierpinska wrote: » I m a fully aware that , It’s complex case and nobody is taking any responsibility so far . But the fact that I was left with no income , no place to trade , no staff and outstanding bills cost me lots of stress and sleepless nights. The High Court might be the only solution in this matter
I really hope that finally FBD will pay me for uninsured losses
Eggs For Dinner wrote: » Not disputing the huge effect on your business, but success will be dependent on an "insured peril" causing the physical damage in the first place. Did insurers compensate you for the damage itself?
Jim2007 wrote: » Well speaking about facts.... from your original post: Can you confirm that you did in fact have a policy with FBD that covered the loss of income in these circumstances. Otherwise, this thread is going no where.
Agasierpinska wrote: » Propety damage - buildings Trade contest - stock - money 2. Buisness interrupted Etc
As I mentioned before I didn’t get any compensation from insurers, landlords, and anyone involved with the accident.I paid for premium policy ( whatever that means ) . I hired 2 different loss assessors so far and they couldn’t help me . If FSPO ll advised me to brig the case to High Court and meet all of them there , I certainly do that.
Eggs For Dinner wrote: » You're saying "accident" but won't clarify the specifics. If you weren't paid for the property damage, you won't get paid for business interruption
Agasierpinska wrote: » From 2013 until 5th of December 2017 I rent a cafe space in big warehouse. In the same place was also located organic shop ( at the entrance ) Place was quite busy ( specially during weekends / food markets and different events ) On 5 th Of December 2017 I got a phone call from the Manager of that place with with an order for immediate evacuation. The working construction company next door accidentally hit the back the wall of the building and the cafe wall has started crumbling. In next few days the owner of the building had provide us with engineers report to confirmed that “ the building is classified as a dangerous “ I never had opportunity to fix anything or even tried to do so . I ve been waiting almost 3 months for any kind updates or news regarding this situation. Never back there . I was forced to move away all equipment and stock. I wasted stock at least for 6.000€ ( most busy period for us / Christmas markets ) The builders assured that the wall had been repaired, and the owner kept repeating that the building was not fit for use. I thought my policy is covering this kind of accidents .I can send you more details regarding what areas my policy was covering.
Agasierpinska wrote: » I thought my policy is covering this kind of accidents .I can send you more details regarding what areas my policy was covering.
PatrickSmithUS wrote: » Has anyone been sent out a new policy for 2021 yet? I'm presuming that FBD will be amending all terms and conditions and charging for the addition of pandemic cover in future?
