H8GHOTI wrote: » I asked the same & was told sending out the router after line activation is standard practice. When I pointed out that means everyone moving from another supplier will be without broadband for a couple of days, they said no that isn’t the case. Went around in circles for a little while and they said they’d pass on my feedback.
TheDriver wrote: » Can I ask people who are moving from another SIRO provider: assuming you are out of contract, did you need to contact the previous supplier?
Mantis Toboggan wrote: » Crazy having to pay for HD. Is is worth going the extra for UHD?
Del007 wrote: » It's an extra €4 for the uhd as long as you're paying the extra €8 for HD
Mantis Toboggan wrote: » Is it not an extra 6?
legend99 wrote: » I went around in a circle, I'd say 200 times. But by the way. The manager told the agent to stress how sorry it was. That cheered me up no end as in terms of trying to WFH. Made my 19 year old who is studying remotely absolutely ecstatic. I asked him over and over why they took over the line before I had the router. And they knew I didn't have the router. He told me over and over that they have been told that An Post have a lot of workers out sick. It was soul destroying! Anyway. I have now managed to get the eir F2000 delivering the Sky signal. Are there others here who have the F2000? I can post what I did?
Del007 wrote: » I paid an extra €8 for HD. Can someone tell me if it should say 'Sky Sports Premier League HD' in the top right hand side of the screen? Mine just says 'Sky Sports Premier League' with no HD Thanks
ltd440 wrote: » I don't have that particular router but please post how you did it, it would be a help thanks
H8GHOTI wrote: » This deal should include on demand box sets right? Anyone else get an error saying “you don’t have the right subscription for this feature”?
tosspot wrote: » Yep, had this issue. I didn't go for HD package and it automatically downloads in HD. You need to change the settings from HD to standard manually before accessing them. This can be done in settings to save having to change each time you go to watch something
legend99 wrote: » I changed the GE-WAN settings - from a variety of postings on boards.ie. The username was set to somerandomtext@skydsl and the password to somerandomtext
legend99 wrote: » Still no router: "Sky, a great bunch of lads!"
ltd440 wrote: » My router arrived today, only 9 days after they switched me over from Vodafone
H8GHOTI wrote: » When did you get an email from An Post, saying they had it? Sky are trying to blame them but I wonder are they slow in dispatching themselves. 9 days is shocking. You’ll be billed from the activation date too!
SachaJ wrote: » Anyone get their €50 mastercard or even know how to apply for it?
vicM wrote: » Recieved Mine. Came in the post witih th PIN for it about 4 days ago
Trimm Trabb wrote: » Should we have access too Sky Go with this offer? Since my TV was installed this week I am getting an error message saying I need to upgrade my subscription if I try watch something.
H8GHOTI wrote: » Yes Sky Go is included. I had a problem with mine because the Sky iD I was using was linked to an old subscription. Set up a new one with another email & it worked.
CH3OH wrote: » Maybe this is obvious, but it wasn't to me! I switched from Eir, and got a final bill that showed a credit on my account I assumed that it would go straight back to my bank account, but it seems that you have to request a refund. Complete the Refund request form on this page:https://www.eir.ie/support/helpandsupport/
Blanco100 wrote: » When did you sign up/become a customer? Still waiting for mine after signing up at end of October.
