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Child Item

Amazon

notahappycamper

Hi,

The above delivery service was launched on 1 October. Has anyone got a delivery from them yet?

An item I am waiting on shipped yesterday at 4pm and I’m told it will be delivered today by 9pm. However, I’m feeling a little cynical it will be delivered today.

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Polar101

Caranica wrote: »

When the driver is 8 or 9 stops away you'll get a notification and a live tracking map. In my experience (suburban Dublin) they could take anything between 30 minutes and 3 hours.

Got the "8 stops notification" 3.5 hours ago. The tracking map has shown the driver popping around the local estates since (never more than 500 metres away), the counter dropped to "4 stops away" and then changed to "the driver has to make a few more deliveries on the way to your address".

Not too sure what I'm tracking here, I'm guessing it's not actually a live position, unless the driver takes a 30-minute coffee break at each dropoff point.

Edit: Delivered 6 hours after "your driver is 8 stops away". Saturday delivery isn't too bad, but would be nice if they followed the route they told me about. I realise they must be very very busy after Prime Day, so let's see how this goes next time.

ClydeTallyBump

3 deliveries with Amazon Logistics so far.

The first two went fine. The driver rang as the apartment complex intercom system is broken.

Then a delivery that was due on Monday suddenly got forwarded to today. I was watching the map and the driver was in the area for at least 2 hours. Eventually it said he had 2 stops left. Then all of a sudden I get an email saying it was delivered to a resident. I ran downstairs and no sign of it. Knowing some of my neighbours, if this is the case, I will never see the package. So I went onto the chat bot. They told me to wait until Tuesday and if hasn't arrived by then, they will replace it or refund it.

I would honestly prefer if you could have an option as to what courier/delivery service you want. An Post have rarely failed me as it goes to the depot or sometimes to my local PO. Same with DPD, always efficient.

whiterebel

Mod: Threads merged.

Caranica

ClydeTallyBump wrote: »

I would honestly prefer if you could have an option as to what courier/delivery service you want. An Post have rarely failed me as it goes to the depot or sometimes to my local PO. Same with DPD, always efficient.

Yes please!! I would never select delivery by Amazon if I could avoid it.

Btw I had a similar experience with an item being left with a neighbour on Thursday and got a refund that night. It was only a wireless mouse so not a lot of money, that might have been why I got the refund so quickly

notahappycamper

This is my 2nd time getting a delivery on a Sunday a day or 2 ahead of schedule which is impressive. I wonder will they keep this up or is this only because it’s a new service?!

Caranica

notahappycamper wrote: »

This is my 2nd time getting a delivery on a Sunday a day or 2 ahead of schedule which is impressive. I wonder will they keep this up or is this only because it’s a new service?!

Same thing often happens with An Post, delivery on a Sunday. It's very rare with any Amazon order that a package isn't delivered early in my experience. My DPD order was early, An Post early and Amazon early. All of them deliver weekends too.

The Continental Op

PenguinForce wrote: »

Read another thread on this. It does sound pretty interesting that Amazon is starting to use their own courier. Might be easier to deal with if something goes wrong.

My order is actually out for delivery today which is 3 days earlier than expected. I read that you get a notification if the driver is under certain number of stops away from you. Will see how well that works.

In the UK you get a link that takes you to a delivery map that shows you where the driver is and how many more drops till he reaches you.

Caranica

The Continental Op wrote: »

In the UK you get a link that takes you to a delivery map that shows you where the driver is and how many more drops till he reaches you.

You get that here too now. Thing is 8 stops in my experience has been 30 minutes to almost 2 hours but someone posted in here that it took over 5 hours. In both our cases 8 stops away has been very very close to our locations.

mrcheez

My first Sunday delivery, so colour me impressed

What happens post no-deal-Brexit? Will Amazon UK orders be delivered sans customs via the logistics center?

ironictoaster

Dublin 15 here. My last 3 prime deliveries were driving taxis!

boars

Today and yesterday I received deliveries directly from amazon drivers. Kinda cool seeing your package on the map. Mine is also stuck on "8 stops away." I wonder is that message just triggered by the van getting into close radius to your address?

I wonder will Amazon be able to fulfil one-day deliveries in Ireland soon- or at least within the Dublin area?

mrcheez

boars wrote: »

Today and yesterday I received deliveries directly from amazon drivers. Kinda cool seeing your package on the map. Mine is also stuck on "8 stops away." I wonder is that message just triggered by the van getting into close radius to your address?

I wonder will Amazon be able to fulfil one-day deliveries in Ireland soon- or at least within the Dublin area?

Mine all appeared as 8 stops away

ED E

mrcheez wrote: »

My first Sunday delivery, so colour me impressed

What happens post no-deal-Brexit? Will Amazon UK orders be delivered sans customs via the logistics center?

Yep, Amazon can import and sell to you as local. Issue is if there's additional levies applied to EU entry then the Irish "store" would see a price hike (more than the VAT difference we already see).

Caranica

Ordered two things last night, due next Thursday. Delivering tomorrow

greasepalm

I missed 1 delivery at it came at 7.50 pm at place of work and long gone home,its very hard to give a postal address to where someone may be.
I rang Amazon at 8pm to see if it could be delivered again and found out it was delivered at 4.40 pm next door as was closed and picked it up today.Fair play to all involved as online buying and selling is going down very well and very happy.

[Deleted User]

You can pick a number of options in the app if you're not going to be in. ie : Leave in enclosed porch, With a neighbour. etc.

Caranica

[Deleted User] wrote: »

You can pick a number of options in the app if you're not going to be in. ie : Leave in enclosed porch, With a neighbour. etc.

Which, in my experience, they'll ignore.

[Deleted User]

Caranica wrote: »

Which, in my experience, they'll ignore.

I've used the neighbour option twice now and both times that's where my parcel was left.

ED E

Caranica wrote: »

Which, in my experience, they'll ignore.

Report this to customer support, as a new service I suspect theyll be all over customer feedback.

Caranica

ED E wrote: »

Report this to customer support, as a new service I suspect theyll be all over customer feedback.

Oh trust me I have!! Now have a ring doorbell though so can speak to them if I'm not in.

greasepalm

Tracking a parcel and getting a could be late message as it went to Nenagh instead of Dublin so will have to wait for An Post.

wandererz

Ordered an item on Saturday. Was delivered today, bank holiday Monday by 3pm.

Only issue is getting a message in the morning advising of delivery by 9pm. It could be any time in between.

DPD would give you a slot and An Post delivers around 3pm every day. So at least I can plan around those.

Caranica

wandererz wrote: »

Ordered an item on Saturday. Was delivered today, bank holiday Monday by 3pm.

Only issue is getting a message in the morning advising of delivery by 9pm. It could be any time in between.

DPD would give you a slot and An Post delivers around 3pm every day. So at least I can plan around those.

That's my big issue with them. I've something allegedly arriving today but still not checked in in Dublin not to mind out for delivery. Even when it's 8 stops away that could be 30 minutes or hours away

Caranica

Today was the second time in just over a week that I've had a delivered by Amazon package not show up. Getting very fed up with this as only being given a 12 hour time slot means so much wasted time.

The first one never made it at all, this one has now changed to delivery by the 29th. Who knows if it will actually turn up or not!

greasepalm

Are people checking on Amazon what the tracker shows?

Polar101

Now they woke me up on Sunday morning to deliver a power adapter. I bought a Kindle and an adapter - Kindle is coming later with An Post, but Amazon Logistics wanted to deliver the adapter I guess. This time I got an email an hour before the guy arrived. I wish they'd just give a time slot, I haven't found the "8 stops away" very useful at all - the map doesn't really give any indication on when the driver will arrive. At least not in suburban Dublin.

Still it's better than An Post's "We tried to deliver your post. Reason: There was no answer at the address." which actually means "we couldn't be arsed to deliver to your door, come pick it up here at the depot in a few days.. if we remember to send you the docket".

[Deleted User]

Some people are never happy.

ED E

Polar101 wrote: »

Still it's better than An Post's "We tried to deliver your post. Reason: There was no answer at the address." which actually means "we couldn't be arsed to deliver to your door, come pick it up here at the depot in a few days.. if we remember to send you the docket".

Agreed.

First AL delivery today.

Order:
Sun, 25 Oct, 16:40
Dispatch:
Tue, 27 Oct, 04:30
Delivered:
Wed, 2:21 PM
Dublin, IE

€4 item. Shipping included in prime. Rugeley (Birmingham) to DIS1(Dublin) to me. Not sure how anyone can complain there.

Pen Rua

I seldom ever bought from Amazon, but recently went on a spree and got lots of bits I had my eye on for sometime. A handful of orders has resulted in quite a number of distinct shipments:

Shipment 1 - delivered by promised date, by An Post
Shipment 2 - delivered before promised date, by DPD (on a Saturday); DPD driver didn't realise he had a second parcel for me so that came on the Tuesday (after Bank Holiday).
Shipments 3, 4, 5 - delivered by promised date by An Post & DPD.
Shipment 6 - currently in the UK and promised for Monday (ordered on Friday, 23 October) - potentially get here ahead of schedule.
Shipment 7 - currently in Dublin, due to be delivered by UPS and looks like it could be ahead of schedule.

Now the problem ones:
Shipment 8 - last scanned by An Post in Dublin on Friday (ordered on 21 October - was due by yesterday). No movement since. Seems odd.
Shipment 9 - still not dispatched, ordered Friday, 23 October

greasepalm

I found An Post even tho it had tracking and said out for delivery it was still unknown when it was coming by bike if small or delivery van if large.