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PlayStation 5 - Now with FAQ in OP.

shuffles03

Mark Cerny has been showing off the dev kit:

https://www.wired.com/story/exclusive-sony-next-gen-console

PS5 FAQ:
https://blog.playstation.com/2020/11/09/ps5-the-ultimate-faq/#sf239758641

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ozmo

Evilbart wrote: »

Just received an email form GameStop to say my Ps5 pre-order will not be delivered until 2021. I placed it immediately after they sold out on the first batch. How could they sell more in the second batch and bypass the queue from the first batch. Needless to say I have requested a refund.

loughrey wrote: »

When did you place the preorder?

Just got same 2021 email from them.
I got my place in queue confirmed at Thu, Sep 17, 12:55 AM according to my email receipt - might have been a tad earlier than that I did order.

So that was about 30 minutes maybe(?) after they sold out on that surprise first day release.

Zero-Cool

Surprised they're not asking for another 50 euro to secure your place in the 2021 queue.

Aska

Just arrived in the inbox

So does this effect people who actually ordered the console (full price)? or just the people what put themselves on to the €50 queue? I had my 50 returned to my card a few days ago so no need to cancel with them.

ozmo

Evilbart wrote: »

My point was that I paid a deposit to enter a queue so I had assumed I would be first in line for the second batch of pre-orders. The fact is people were able to secure the ps5 in the second batch online without any previous contact with GameStop therefore bypassing people who had joined the queue and payed a deposit a week prior to this.

I'm not disappointed though as I had expected this of them after seeing this from their USA branches - see at 5m10s into this video - an employee tweets he is really annoyed he didn't get to grab one for himself before customers because the manager had taken them all already and put them on ebay. They didn't even tell those queuing outside they had all been taken.

https://www.youtube.com/watch?v=AWLj1cNqWOc&t=350s

Zhane

Aska wrote: »

Just arrived in the inbox

So does this effect people who actually ordered the console (full price)? or just the people what put themselves on to the €50 queue? I had my 50 returned to my card a few days ago so no need to cancel with them.

Outside of their control? They knowingly oversold the console :rolleyes:

The_Brood

are gamestop a serious company or some backyard amateurs? How can they possibly not be able to negotiate in more shipments until 2021? I know Ireland is an island but it's not the end of the world here.

JimBurnley

Zhane wrote: »

Outside of their control? They knowingly oversold the console :rolleyes:

Exactly what I thought. So glad I was one of the lucky ones to get in the first wave of Smyths orders rather than the GS cowboy lottery

TitianGerm

The_Brood wrote: »

are gamestop a serious company or some backyard amateurs? How can they possibly not be able to negotiate in more shipments until 2021? I know Ireland is an island but it's not the end of the world here.

Sony may not have any more available. Ireland is a tiny market in the grand scheme of things.

The_Brood

TitianGerm wrote: »

Sony may not have any more available. Ireland is a tiny market in the grand scheme of things.

Yeah but 2021? This is simply a gaming console, not a flying car.

TitianGerm

The_Brood wrote: »

Yeah but 2021? This is simply a gaming console, not a flying car.

2021 is six weeks after launch.

The_Brood

TitianGerm wrote: »

2021 is six weeks after launch.

When they say 2021 they obviously don't mean 1st of January 2021. Or even early 2021.

TitianGerm

The_Brood wrote: »

When they say 2021 they obviously don't mean 1st of January 2021. Or even early 2021.

You don't know what it means. Sony may be sending 1000 consoles a week to Ireland or 5000.

They've obviously got the final numbers that Sony can guarantee now before the end of the year and are contacting everyone with a order number outside that figure.

I'm nearly 100% sure that when they opened the second round of orders they had a note that said they couldn't guarantee delivery before Christmas.

People have been putting deposits down since last year. If you were only pre-ordering now and expecting a console this year I think you were being very naive, especially with everything going on in the world.

SureYWouldntYa

maximoose wrote: »

Yeah they've confirmed they will work!

Great headsets but the battery life could be better

I got the Platinum one after breaking a Gold set which is made out of cheap plastic

Definitely worth the difference in price, I dont know what the newest headset will be like but the Platinum headset is so much more comfortable than the Gold and the 3D surround sound is class, hard to use regular earphones for gaming after using them

The_Brood

TitianGerm wrote: »

You don't know what it means. Sony may be sending 1000 consoles a week to Ireland or 5000.

They've obviously got the final numbers that Sony can guarantee now before the end of the year and are contacting everyone with a order number outside that figure.

I'm nearly 100% sure that when they opened the second round of orders they had a note that said they couldn't guarantee delivery before Christmas.

People have been putting deposits down since last year. If you were only pre-ordering now and expecting a console this year I think you were being very naive, especially with everything going on in the world.

I preordered the first day the release date was announced. Was I supposed to pre-order before I was born or something?

I think Irish customers deserve a bit more respect from Sony/Gamestop. All the big tech companies love to come to Ireland and make their business in Ireland, but then when it comes to products treat us like some unknown third world country.

Penn

TitianGerm wrote: »

You don't know what it means. Sony may be sending 1000 consoles a week to Ireland or 5000.

They've obviously got the final numbers that Sony can guarantee now before the end of the year and are contacting everyone with a order number outside that figure.

I'm nearly 100% sure that when they opened the second round of orders they had a note that said they couldn't guarantee delivery before Christmas.

People have been putting deposits down since last year. If you were only pre-ordering now and expecting a console this year I think you were being very naive, especially with everything going on in the world.

I think equally though, GS should have put a limit on the number of preorders they accepted. Even if they used the number of PS4 consoles they got in 2013 and stopped accepting preorders then until they got confirmation of the number of consoles they'd get. Now there are people who preordered in GS under the impression they'd get one at launch, and who likely now have to join the scramble of trying to get one when other companies open up their preorders.

HairySalmon

The_Brood wrote: »

I preordered the first day the release date was announced. Was I supposed to pre-order before I was born or something?

I think Irish customers deserve a bit more respect from Sony/Gamestop. All the big tech companies love to come to Ireland and make their business in Ireland, but then when it comes to products treat us like some unknown third world country.

GameStop have been taking preorders since last year. Sony acknowledged the console in April 2019 and discussed specs then and GameStop started taking preorders soon after.

This is entirely on GameStop. That’s the reason why I went with Smyths and didn’t bother going near them when preorders were announced.

TitianGerm

The_Brood wrote: »

I preordered the first day the release date was announced. Was I supposed to pre-order before I was born or something?

I think Irish customers deserve a bit more respect from Sony/Gamestop. All the big tech companies love to come to Ireland and make their business in Ireland, but then when it comes to products treat us like some unknown third world country.

There was probably 10s of thousands of pre-orders already placed at that stage in Ireland.

Gamestop may have been ordered 50,000 consoles for before Christmas and now Sony are only telling them they'll have 20,000 for them.

We don't know what's happened.

Rickytumtum

The €50 deposit was also significantly more than what other retailers wanted. It is disappointing for them to say this was due to circumstances beyond their control. They should have set some (any) kind of a limit on the numbers they would take. I wonder how much damage this will do to Game Stop’s reputation? I personally refuse to buy anything off them.

dan786

All that GS email means is that it will be selling for ridiculous amounts on Adverts/Donedeal. I am sure there's thousands who were in queue looking to get it for Xmas etc but now will have to look elsewhere.

Creamy Goodness

If only there weren’t multiple warning signs that ordering from GS was going end in tears.

GhostyMcGhost

loughrey wrote: »

Sold me Xbox and a few games today at Cex before any price drop. Nice with my store that they paid me cash on the spot, no waiting for bank transfers

I left in the pro in CEX yesterday, did it all on the app. Dropped it in about 2 and was out in under a minute. Got a text that it was gone to finance about 4 yesterday and money arrived in Revolut this morning .... super fast. I’m PS-less for 7 weeks but I’ll catch up on the switch knowing a great chunk of the PS5 is paid for now

Zero-Cool

They knew what they were doing. Take unlimited orders with 50 euro up front. Then turn around and say they don't know why Sony didn't supply the 1 million PS5's they wanted. Then people getting refunds when they didn't ask, they probably thought they didn't have to worry about their PS5 and now they're **** out of luck. I'm sure there's parents and people who aren't quite clued in will accept the 2021 date and paying 50 euro for the privilege when Argos will have consoles on launch day and who knows where else.

They should have done the same as smyths, amazon, etc. Open preorders when Sony say and close them when their allocation is full. Then open a 2nd one Sony allowed again. But no, Gamestop are special.

MiaMaria

Zambian wrote: »

Hi All

I have paid for PS5 preorder with Argos UK( Seemed to hit it at the right time Friday morning as I didnt even have a accout set up) and manged to get one from Smyths as well. ( This was always my preferred option. ) Before I cancel the Argos one . I have a couple of questions .If i was to offer it to someone on the forum (if anyone was interested ). How could i do it in such a way that we are both protected. I know it would be easier to just cancel it but I know alot of people are trying to get one for Christmas . No extra charge. Thanks for advice.

Just posting this here again as I am not sure anyone saw it.( Or they did and thought i wasn't genuine. )

The_Brood

HairySalmon wrote: »

GameStop have been taking preorders since last year. Sony acknowledged the console in April 2019 and discussed specs then and GameStop started taking preorders soon after.

This is entirely on GameStop. That’s the reason why I went with Smyths and didn’t bother going near them when preorders were announced.

And I don't know all these things, but with GameStop charging 50 for a place in a que, plus them being an actual game retailer rather than general kids toys, I for sure would have expected them to have closer ties to Sony's allocations.

RedXIV

Haven't gotten them "soz, not soz" email from gamestop yet but then I put a deposit down in Feb in store so no idea how it works for me anyway. Am due to hit my store on thursday anyway for young lads birthday so will see what they reckon when I get there.

Actually glad I've already paid it off because just got notice from my mechanic the car needs €550 worth of work on it and I can tell you my wife would be giving filthy looks spending 500 quid straight after that on a console

Also, only catching up now, but the person looking at the PS4 gold headset, they reguarly reduce in price down to £50, I wouldn't buy one for 80/90 when they drop 4 or 5 times a year. But agree that they are a great headset

Penn

Might have to try source another ps5 for a relative, so have to throw myself back into the sh*tshow of trying to preorder...

RGARDINR

HairySalmon wrote: »

GameStop have been taking preorders since last year. Sony acknowledged the console in April 2019 and discussed specs then and GameStop started taking preorders soon after.

This is entirely on GameStop. That’s the reason why I went with Smyths and didn’t bother going near them when preorders were announced.

yup I pre ordered in December gone. I better check my work email when I get home but maybe there only contacting people who placed their deposit online at moment.

Evilbart

For anyone who ordered from Amazon uk and had to use parcel motel because they wouldn’t ship to Ireland you can now manually change the shipping address to Ireland.

recyclops

Gamestop are the biggest bunch of cowboys going.

dan786

Evilbart wrote: »

For anyone who ordered from Amazon uk and had to use parcel motel because they wouldn’t ship to Ireland you can now manually change the shipping address to Ireland.

Did that change the total to reflect Irish VAT? And also is the delivery date still 19th?