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EPH Ember

Officer Giggles

I've had three people out to quote for a boiler upgrade and when I mention smart thermostats and that I am leaning towards the Hive 2, a couple of them have suggested that the EPH Ember was the best solution

Anyone have any words of wisdom

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seanvox

We mostly just use the app for boosts and changes to the schedule, next we would boost off the controller and lastly we would boost from the thermostats (but very rarely).

I would recommend contacting EPH directly, they've got back to me really quickly the few times I've had a question.

KingCong

AnthonyOD1987 wrote: »

However I am noticing lately that if have the set the thermos in the sitting room to give heat, and even when the fire symbol is on, the rads don't heat up. also if we have the thermostat on in the sitting room to give heat and then switch the bedroom thermostat on to give heat, it nearly cuts the heat going to the downstairs zone.

The first problem sounds like your motorised zone valve may not be opening, or, more likely, that you have a TRV on the radiators that's set to cut out at too low a room temp. With the second issue its normal when you have one zone heating and then turn on the second zone that the water temp in the rads in the first zone will be cooler for maybe up to 10 or 15 mins, as the boiler now has to heat all the cold water in the 2nd zones rads as well. If they (downstairs rads) don't ever get back to the correct temperature though it may be that the boiler is undersized, or again that the TRVs on the downstairs rads are kicking in early to shut down the rads as they hit their set temp, which may be lower than the thermostats target temp.

Páid

I noticed that there is an Alexa skill now for Ember. I enabled it, authorised my account by providing the Ember login but Alexa doesn't find any devices.

Anyone get this working?

https://www.amazon.com/EPH-Controls-EMBER-Thermostats/dp/B0814YV22G/ref=sr_1_1?keywords=Ember&qid=1574263577&s=digital-skills&sr=1-1

KingCong

Páid wrote: »

I noticed that there is an Alexa skill now for Ember. I enabled it, authorised my account by providing the Ember login but Alexa doesn't find any devices.

Anyone get this working?

https://www.amazon.com/EPH-Controls-EMBER-Thermostats/dp/B0814YV22G/ref=sr_1_1?keywords=Ember&qid=1574263577&s=digital-skills&sr=1-1

Good to see this is coming, I've a Google Home not an Echo so can't try it unfortunately. I noticed you can sign up for beta versions of the Android Ember app in the Play Store now, so maybe a beta version of the app supports this.

matrim

Páid wrote: »

I noticed that there is an Alexa skill now for Ember. I enabled it, authorised my account by providing the Ember login but Alexa doesn't find any devices.

Anyone get this working?

https://www.amazon.com/EPH-Controls-EMBER-Thermostats/dp/B0814YV22G/ref=sr_1_1?keywords=Ember&qid=1574263577&s=digital-skills&sr=1-1

based on posts from earlier in the thread this might only be for people using their new thermostat

NabyLadistheman

Hi guys just a query really. I have a 4 zone system at the moment so getting the wireless programmer & gateway to start with. Just wondering am I as well to get the room thermostats & cylinder thermostat form the get-go or will it work sufficiently without?

RedSteve

I’m buying a house and they have the Ember PS installed, but just dumb thermostats around the house.
Is it possible for me to swap them out for their smart stats?
And instal the gateway myself?
Is the system HomeKit compatible too?
The website doesn’t give much information.

Reading thru the thread it doesn’t sound too reliable.
Would I be better off swapping the system out before we get moved in?

matrim

RedSteve wrote: »

I’m buying a house and they have the Ember PS installed, but just dumb thermostats around the house.
Is it possible for me to swap them out for their smart stats?
And instal the gateway myself?
Is the system HomeKit compatible too?
The website doesn’t give much information.

Reading thru the thread it doesn’t sound too reliable.
Would I be better off swapping the system out before we get moved in?

As a basic system it's reliable. The remote connectivity had had a couple of outages but the normal timers / thermostats will continue to work

Pique

RedSteve wrote: »

Reading thru the thread it doesn’t sound too reliable.
Would I be better off swapping the system out before we get moved in?

It's fairly reliable, but has had some downtime in the last year.

I wouldn't upgrade to the smart stats and gateway if I was you though. It's €100+ just for the wifi gateway!!

There are better systems out there which allow different temps at different times for each zone. This is long overdue in Ember and there seems to be no plans to add the functionality.

I'd get something that is supported better, with smart TRVs and the temp/time functionality. Most other smart heating also have Siri/Alexa/Google Home support if you're into that stuff.

RedSteve

The water tanks comes with the EPH motorised valves connected. Are they compatible with other systems or would they need to be totally removed and replaced if I wanted to go with another system? Thanks for the help tho lads.

The_B_Man

I have an R37-hw with a couple of CM2S, for upstairs and downstairs.
What do I need to be able to use Ember? Do I need to replace everything? I have a feeling I do...
Cheers

stamjoe

The_B_Man wrote: »

I have an R37-hw with a couple of CM2S, for upstairs and downstairs.
What do I need to be able to use Ember? Do I need to replace everything? I have a feeling I do...
Cheers

Yes.

Ush1

Is the app gone from the Android Play Store?

rameire

Ush1 wrote: »

Is the app gone from the Android Play Store?

I have sent them a message on their website.
The links on their website to the app are also dead links.

Pique

rameire wrote: »

I have sent them a message on their website.
The links on their website to the app are also dead links.

Well that's not a good sign!!

rameire

Pique wrote: »

Well that's not a good sign!!

EPH replied.
They applied an update.
Usually this takes a couple of hours.
But due to Covid, the update can take up to 7 days to apply.
so it will be back up and running soon.
Just need Google to dot the t's and cross the i's and press the any key.

Ush1

rameire wrote: »

EPH replied.
They applied an update.
Usually this takes a couple of hours.
But due to Covid, the update can take up to 7 days to apply.
so it will be back up and running soon.
Just need Google to dot the t's and cross the i's and press the any key.

Kinda crazy that the app is removed from the play store though?

rameire

And the App is back.

matrim

rameire wrote: »

And the App is back.

Anything interesting in the update?

rameire

matrim wrote: »

Anything interesting in the update?

No
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Tidak, Uimh, No, Īe, Ani, Nihil, Nē, Ne, Méiyǒu, No, Nei, Næh
Nie, Não, Nahīṁ, Nu, Net, Net, žiadny, št, No, Nej, Illai, Mị̀,
Yok hayır, Ni, Nahin, Không, Dim, Cha.

Páid

Alexa integration is now working using the Ember Programmer skill.

LizardKing

Páid wrote: »

Alexa integration is now working using the Ember Programmer skill.

Set this up last night ... its pretty basic ... on / off / set temps.. have not figured out a boost option or command.

I tried create a routine but not sure it will work.

when you say heating off the heating is set to off (and not auto)
when you say heating on it is set to on (all the time)

you need to say heating auto to set back to auto.

For a routine there is no option to set to auto, just on and off.

Hopefully they add a boost option to the command set as otherwise its more hassle (unless I am missing something)

Thanks

Páid

I've only tested on and off so far. I haven't created a routine.

What I would like to do is say "Alexa turn on Zone A for 30 minutes" but it turns Zone A on and it stays on.

Still, it's progress.

Skippy along

Can't find the Ember programme skill anybody point me in the right direction please

mneylon

I hope they fix some of the issues the app has been having the last few days possibly due to IoS 14.
I also wish they'd give us the ability, either via the app or via Alexa (I really don't care how) to set temperatures for different times of the day.

LizardKing

In alexa app go to skills and games and search "ember programmer" it should be first result.

I think there is another app for people using the newer controllers. (Ember Thermostats)

LizardKing

mneylon wrote: »

I hope they fix some of the issues the app has been having the last few days possibly due to IoS 14.
I also wish they'd give us the ability, either via the app or via Alexa (I really don't care how) to set temperatures for different times of the day.

since connecting the app to alexa I'm noticing more issues with the app. keeps giving error RF connection error and have to go out and back in a few times to get into it.

Hopefully they fix these niggles

matrim

LizardKing wrote: »

since connecting the app to alexa I'm noticing more issues with the app. keeps giving error RF connection error and have to go out and back in a few times to get into it.

Hopefully they fix these niggles

I've noticed that a few times recently and haven't hooked up with alexa.

LizardKing

matrim wrote: »

I've noticed that a few times recently and haven't hooked up with alexa.

May not be related to Alexa integration so .. just seemed to notice since I setup - thanks

Skippy along

LizardKing wrote: »

In alexa app go to skills and games and search "ember programmer" it should be first result.

I think there is another app for people using the newer controllers. (Ember Thermostats)

Great! Found it thank you