dragona wrote: » I'm in Mullingar, Internet totally down for the last half hour. Trying to call, with no joy. Anyone else?
paulboland wrote: » Digiweb down in Navan Got through to Digiweb using Chat They are aware abut broadband outage They said they have engeniger working on fixing issue
bk wrote: » Quick questions related to Digiweb's VDSL2 products. Are included calls routed over VoIP or analogue phone line? Basically will a monitored alarm system that currently uses a voice dialler continue to work? Also do Digiweb include a package that includes unlimited mobile calls and how much is it with VDSL2? Bonkers.ie seems to suggest such a package exist on Digiweb, but I don't see it listed on the digiweb website. Thanks.
cunnijo wrote: » BK. This link may answer your question. It depends on which modem they supply you. If it is the Fritzbox 7530 or 7560 there is a phone port on the back potentially meaning you can use VOIP. Otherwise it will be the existing phone line.https://digiweb.ie/superfast-broadband-unlimited-plus-free-calls-anytime/ Further information may be found if you go to the end of the home page.
bk wrote: » Ah, thanks cunnijo, well that link is to the product including the anytime mobile calls that my sister would need, thanks. Still not quiet clear if you have to use VoIP or can use regular phone line. The point is she has a monitored alarm, which won't work over VoIP, she needs it to remain a fully analog line. I know Vodafone are switching people to VoIP, which is not what she wants.
Digiweb wrote: » Hi, we provide both options VOIP where you plug phone into back of modem and POTS where you plug the phone into the wall. POTS option is a little more expensive as need to pay for line rental. Send us a PM if you'd like more info
cunnijo wrote: » In relation to the monitored alarm technology has vastly changed to the extent that a phone line is no longer needed. There is the option of a GSM dialler (using the mobile network) or more recently over wifi. This is something you or your sister should discuss with the alarm monitoring company.
Stone wrote: » So does Digiweb really only provide 100 Mbit/s upload speed on their SIRO offering?? All other ones I have seen offer 200 Mbit/s upload and this is important to me for things like using cloud storage for backups etc. .... Also, does Digiweb offer phone add-on packages with calls to e.g. the US etc. ?
Digiweb wrote: » All Siro providers from 01/07/20 can only offer 100 Meg upload on the 1000 Meg download package for new customers. No exceptions. Existing customers that were on this package before 01/07/20 are uneffected and maintain 200 Meg Yes phone add-on's available for example Talk World : https://digiweb.ie/product/talk-world/
Stone wrote: » Thanks a mill for the very fast response Now, I am an existing SIRO customer with 1000/200 Meg, just not currently with Digiweb - if I were to move to Digiweb would I be considered an existing customer and retain my 200 Meg upload ... or a new customer and be 'downgraded' to 100 Meg ?
JethroC wrote: » Is it possible I could choose which Fritzbox router to get from Digiweb as a new customer for the 1000/100 package even if there's an extra cost? I'm looking at the Fritzbox 6890 LTE https://en.avm.de/products/fritzbox/fritzbox-6890-lte/ I'd like to have the ability of using a data sim card for camera / alarm monitoring in case the fibre service goes down
JethroC wrote: » What is the standard fritzbox router model provided by Digiweb?
cunnijo wrote: » They supply the 7530.
AnimalRights wrote: » Hi To the original OP I'm with Digiweb 4+ years on their 45e package of Fibre to the Cabinet (FTTC) 100MB/S. 99% of the time it has been fine or just something small however.... Last Friday the 14th I got a text saying our connection was down, It turned out that it was an outage in ship st (I live around the corner) The next day I phoned Digiweb and was told that Eircom told them that they were working on it, I strolled down twice and no sign of anyone. Digiweb closes Sunday so could't contact them. Yesterday I phoned at 9am and was told by support that Eircom told them they would have it fixed by Midnight!! This morning the 4th day with no connection I phoned again, it was the same customer support guy and after badgering him he phoned eircom again who simply told him yet again they're working on it! There was no real information there ofc and that is what's really annoying me, Digiweb pay Eircom for their line and are simply to passive in trying to get proper information, my contact guy even said I should phone eircom!!!! (I tried but can't get through as I have no contract with them when their automated crap tells me what is my account # or phone #which obviously I don't have and it then cut's me off)
TheSegal wrote: » I'm also interested to know what Digiweb plans to do with it's fair usage policy now that Eir has removed it. Having a 1TB limit on a 500MB-1GB connection seems overly restrictive nowadays, between 4K Netflix, game streamers, remote working with large VMs, docker images, 1TB is not a lot of data for a month
Digiweb wrote: » Yes 7530 standard at moment
1dave123 wrote: » Hi there - that's interesting. I am a completely new customer and I just signed up for the Superfast Broadband Unlimited plus Free Anytime Calls package. FTTC. The modem that arrived was a fritz-box 7430. It is good condition (just a few marks) - but it definitely looks as if it has been used before. Not a showstopper ........ but I was a little disappointed.
