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E global central

Chase3

Website I found that delivers new cameras to Ireland. Has Dslr's at amazing prices. Just wondering if anyone has used it? Seems legit but I'm always weary.

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pigeonhouse

Yeah completely agree, it's a lottery, I've made a few orders in the past, from ordering to receiving the item, it was less than a week.
I recently ordered 2 lenses on the 3/7/2020 and it's still at the processing stage. Mailed them and they said they were out of stock of the lenses and it would take 3-4 days. I'll be saving €500 buying the lenses there compared to buying in Ireland so I guess it's worth it if they arrive.

RampageJie

So I ordered from this website one camera and one lense(two different orders) on 3rd and 4th of July. And camera departed 10 days after which the notorious fake tracking site was given to me. The lense order, however, I was told 3 days after I put the order that their was a shortage of stock and need one week to restock. So I wait until 19th July that the lense finally departed and a DHL tracking number was given. It only tooked 3 days from HK to my home which totally suprised me. On the other hand, my camera, which departed way earlier, still on route. The fake tracking site indicates "we are sorry.." blabla.
I don't know what to do, this website is just like a box of chocalates, you never know what your next order is like.

ED E

iancairns wrote: »

Hey guys, finally got an update on my order after 9 days of....

"We apologise for the delay, we are following up your order to get it delivered to you as soon as possible."

It's now saying "Your parcel has arrived at GLS, please follow this link for further information" and appears to be in Netherlands.

I'm off to Connemara on Thursday afternoon.

Have I a hope in hell it arrives before then?

Two more days left to deliver?!

Just came to the thread to checkup on others items. Mine was just collected from eGlobal yesterday so I'll be waiting a while.

GLS DE to GLS IE took about a week a few months ago in the middle of Covid. Much slower than the courier average of 1-2 days. Might be better now.

iancairns

Hey guys, finally got an update on my order after 9 days of....

"We apologise for the delay, we are following up your order to get it delivered to you as soon as possible."

It's now saying "Your parcel has arrived at GLS, please follow this link for further information" and appears to be in Netherlands.

I'm off to Connemara on Thursday afternoon.

Have I a hope in hell it arrives before then?

Two more days left to deliver?!

Damokc

Got my phone Thursday. All working perfect no problems.

JackieChang

Wolff wrote: »

Hi Ian

Same boat as you Im afraind - so fingers crossed whatever is happening here is resolved soon - I ordered back in June as well and these are the messages Im getting on a daily basis now - I have tried contacting them 3 times now as well with no response

I also have an RMA on another device and thats going on for 5 weeks now - it hasnt hit their inspection department yet - so not going to go near this crowd again

Thats for sure !

Did you have to send the device all the way back to CHINA?

Wolff

iancairns wrote: »

Hi guys, I ordered on 23rd June. Seemed to be going fine but now I get the same message daily below. I've ordered camera's and lenses before from site so not worries on arriving more on when can I expect or how can I find out any updates?

Hi Ian

Same boat as you Im afraind - so fingers crossed whatever is happening here is resolved soon - I ordered back in June as well and these are the messages Im getting on a daily basis now - I have tried contacting them 3 times now as well with no response

I also have an RMA on another device and thats going on for 5 weeks now - it hasnt hit their inspection department yet - so not going to go near this crowd again

Thats for sure !

silver2020

iancairns wrote: »

Hi guys, I ordered on 23rd June. Seemed to be going fine but now I get the same message daily below. I've ordered camera's and lenses before from site so not worries on arriving more on when can I expect or how can I find out any updates?

try putting the tracking number into https://www.dpd.com/tracking
or https://www.dpd.co.uk/

The .ie tracking only recognises the tracking when it is scanned in Athlone. The .com tracking won't show updates past Netherlands until in Athlone either, but the .co.uk will show when it arrives in the UK and dispatches to Ireland. All this is assuming DPD

Batuka

tedpan wrote: »

I had a good feeling.. let us know when it arrives!

It finally arrived today, well, it should have arrived yesterday but they said they haven't found me home(all lies, i was home all day waiting). Thanks for all the support!!

iancairns

Damokc wrote: »

I ordered the 30th, looks like I should have it Thursday or Friday I reckon.

Hi guys, I ordered on 23rd June. Seemed to be going fine but now I get the same message daily below. I've ordered camera's and lenses before from site so not worries on arriving more on when can I expect or how can I find out any updates?

I'm away to Connemara Friday next week and was hoping would be here in time for that?

152020-07-16We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

142020-07-15We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

132020-07-14We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

122020-07-13We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

112020-07-12We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

102020-07-11Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news.

92020-07-10Processing delay, your parcel will be out for delivery shortly.
82020-07-09Shipment further connected.
72020-07-08Your parcel will arrive shortly at the courier depot.
62020-07-07Shipment is on its way to the local depot.
52020-07-06Your parcel has arrived at a sort facility.
42020-07-05Shipment will arrive at courier depot for sorting shortly.
32020-07-04Shipment is en-route to courier depot.
22020-07-03In transit.
12020-07-02The parcel has been picked by the courier; The parcel has left the courier's warehouse.

tedpan

Batuka wrote:

My package is in my city and arriving today! Yesterday, in a state of panic lol, I did like you said and contacted DPD Ireland( I actually spammed them with messages on twitter and facebook) and I'm not sure if that made any difference but in a matter of hours the tracking page was updated with the new location(my country)!

I had a good feeling..

let us know when it arrives!

Batuka

tedpan wrote: »

Any news?

My package is in my city and arriving today! Yesterday, in a state of panic lol, I did like you said and contacted DPD Ireland( I actually spammed them with messages on twitter and facebook) and I'm not sure if that made any difference but in a matter of hours the tracking page was updated with the new location(my country)!

tedpan

Batuka wrote:

Will do so, thanks tedpan!

Any news?

Damokc

JackieChang wrote: »

So what's the consensus on delivery times if I order a phone from them now? I'm finding it hard add up the times from all the separate posts.

I ordered the 30th, looks like I should have it Thursday or Friday I reckon.

JackieChang

So what's the consensus on delivery times if I order a phone from them now? I'm finding it hard add up the times from all the separate posts.

Damokc

Got my dpd tracking number this morning. It's with dpd.de so at least its in Europe now. Hopefully will have it by the end of the week.

tedpan

Batuka wrote:

Will do so, thanks tedpan!

No worries, really hope it shows movement at least by tomorrow!

Batuka

tedpan wrote: »

I'm sure, hate waiting too..

It will definitely show up this week. Call DPD Ireland if there's no movement but tomorrow morning, there maybe a backlog..

Will do so, thanks tedpan!

tedpan

Batuka wrote:

God this sux if so...I'm so sick of waiting.

I'm sure, hate waiting too..

It will definitely show up this week. Call DPD Ireland if there's no movement but tomorrow morning, there maybe a backlog..

Batuka

God this sux if so...I'm so sick of waiting.

tedpan

Batuka wrote:

09.07.2020 Mechelen (BE) In transit. 22.06.2020 DPD data centre Order information has been transmitted to DPD.

Think you've got unfortunate, it could be waiting on a flight from Belgium to the UK.

I got unbelievably lucky on my last order..

02.07.202018:18Drogheda (IE)

Out for delivery.

01.07.202019:06ATHLONE (IE)

In transit.

30.06.202017:07Oldbury (GB)

In transit.

29.06.202018:23Mechelen (BE)

In transit.

29.06.202006:07DPD data centre

Order information has been transmitted to DPD.

Batuka

tedpan wrote: »

It should be, are you sure it's with DPD or have they just created the DPD label?

Ok so on friday the eglobal page updated with the DPD link, which takes me to the DPD tracking pages which has the following status:

09.07.2020 Mechelen (BE) In transit.
22.06.2020 DPD data centre Order information has been transmitted to DPD.

There are 5 steps that are suppose to take place they're showing:
1.Parcel handed to DPD
2.In transit
3.At parcel delivery centre
4.Parcel out for delivery
5.Delivered

So it's sitting at the 2nd step since Thursday...I thought it would've gotten to my country (Italy) by now at least. I dunno...am I missing something?

tedpan

Batuka wrote:

I thought that once it's gets with the DPD, it's all smooth sailing from there, but it's still not in my country yet and not getting any update. Is that normal? Could it sit in transit with the DPD for a long time as well now?

It should be, are you sure it's with DPD or have they just created the DPD label?

Batuka

I thought that once it's gets with the DPD, it's all smooth sailing from there, but it's still not in my country yet and not getting any update. Is that normal? Could it sit in transit with the DPD for a long time as well now?

Batuka

Damokc wrote: »

I got my last two phones from them and the father in law got one at Christmas, no issues. I presume covid is making delivery worse as it is effecting all logistics locally never mind worldwide.

Also some think that all their stuck is in Europe. It's "grey market" goods.That's why they are cheaper.

Just wondering what the last few months waiting times were?I ordered the 30th of June.
Will I be waiting another 2 weeks?

I'm at the:

"Date
Parcel Status
9
2020-07-11
Processing delay, your parcel will be out for delivery shortly."..phase now.

You must be at the "We apologise for the delay" stage right now, I got that message for 6 days and then they sent me the link with the DPD tracking.

I've been waiting for an update since Thursday...it still says that it's in transit. I'm checking obsessively all the time ugh..

Damokc

Got this response from eglobal. I presume it's just a generic automated email.

Dear Customer,

Thank you for your message.

With regard to your inquiry. Please be kindly informed, that the tracking information will be updated within 48-72 hours from today

Should you have any further inquiries, please feel free to contact us.

How would you rate my reply?
Great Okay Not Good

Markus

silver2020

tedpan wrote: »

Yep, this is what they do. It's been mentioned a lot in the thread. The biggest issue is the delay from China to Europe and the tracking is crap until it reaches DPD.

I'd hazard a guess that the goods ship from China mainland - several places do this for goods we get here in work.

China - Hongkong - Europe - DPD/GLS

Certainly during Feb, March & April, cargo space on flights was a premium and only those that were willing to pay the higher price had goods shipped. this eased somewhat in May & June and has eased further this week.

Additional customs checks leaving China is also causing delays.

I would probably add about 2 weeks to whatever the pre-covid delivery times were - though that should be the max at this stage.

Martin_B1886

Damokc wrote: »

I got my last two phones from them and the father in law got one at Christmas, no issues. I presume covid is making delivery worse as it is effecting all logistics locally never mind worldwide.

Also some think that all their stuck is in Europe. It's "grey market" goods.That's why they are cheaper.

Just wondering what the last few months waiting times were?I ordered the 30th of June.
Will I be waiting another 2 weeks?

I'm at the:

"Date
Parcel Status
9
2020-07-11
Processing delay, your parcel will be out for delivery shortly."..phase now.

You'll be waiting roughly a month.

My issue with them wasn't the length of time it took, they sent me a receipt for the wrong item and I contacted them to correct it and they made zero contact with me through PayPal, email, support ticket.

I have bought two phones from them previously and my nephew and friend also bought stuff from them and had zero issues before.

Damokc

I got my last two phones from them and the father in law got one at Christmas, no issues. I presume covid is making delivery worse as it is effecting all logistics locally never mind worldwide.

Also some think that all their stuck is in Europe. It's "grey market" goods.That's why they are cheaper.

Just wondering what the last few months waiting times were?I ordered the 30th of June.
Will I be waiting another 2 weeks?

I'm at the:

"Date
Parcel Status
9
2020-07-11
Processing delay, your parcel will be out for delivery shortly."..phase now.

Martin_B1886

I've had a nightmare with Eglobal and PayPal finally got a refund from Paypal last week and this week the bloody package arrives.

I asked Eglobal what to do with it so I can get it back to them and they want me to pay the postage and a restocking fee so I laughed at them I'm not paying €60 to send anything anywhere.

I don't want to be done for theft either or them take the money I got back from me again because I've bought the phone from Amazon now.

Any advice?