Batuka wrote: I don't know what to do, should waiting for weeks on end hoping my package will arrive is pretty much all I can do right now?
tedpan wrote: » Yeah give it another week or so. Until the local tracking starts, there's no point in even looking for updates. It will get there in the end.. Had an order delivered in 4 days last week and have another somewhere between China in here, hope to see it in the next few weeks!
Batuka wrote: Yeah,if by next week nothing moves I'll open a dispute will paypal or something. Ugh, it sucks that I didn't do more research on this company BEFORE buying. I thought I was buying nationally, not from China.
Boredstiff666 wrote: If it sounds too good to be true, it usually is.
tedpan wrote: » I've used them many times and the only problem was delays in dispatching sometimes, the majority of the time the item arrived within a week.
Boredstiff666 wrote: It all depends how desperate you are to save but just a small amount of money but risk gaining a load of problems or worse.
Batuka wrote: » I used the trick suggested here and parcelsapp shows that my package is in Belgium with DPD and has literally been chillin' there since 22th, never moving, looking like this:
Batuka wrote: » Ok so after ordering from eglobal I've discovered this thread and I've been reading pages upon pages of it. So here's my experience so far: Ordered ipad on the 19th June On the 24th June it dispatched and I received the email with their fake/automatic tracking number. I've been getting the "We apologize for the delay " for 5 days now. I used the trick suggested here and parcelsapp shows that my package is in Belgium with DPD and has literally been chillin' there since 22th, never moving, looking like this: 22 Jun 2020 SHIPPING INFO SENT TO BRT 22 Jun 2020 Order information has been transmitted to DPD. I used my shipment number, so I can check on the BRT tracking page and it showed the same thing: "22 Jun 2020 Shipping info sent". So far so good, they probably have a lot of orders and everything is a mess due to the situation at the moment, it takes them a while to send out everything etc. What changed is that when I check that page with my shipment details right now, it doesn't shows the details of my package anymore, it shows the details of a package that has nothing to do with mine and has already been delivered LAST YEAR. This makes me nervous, It's been like this since monday. On parcelsapp however nothing has changed, it still shows the info was sent on the 22th,no other update. I don't know what to do, should waiting for weeks on end hoping my package will arrive is pretty much all I can do right now?
Damokc wrote: » How, what exactly is the trick? I've used eglobal a few times. So not really worried about it not coming but didn't know about their fake tracking system.
silver2020 wrote: » I might be able to allay your fears. I'm guessing this is actually shipped from Hong Kong. In Hong Kong they pack the goods and add the DPD/BRT (BRT are the Italian arm of DPD) shipping label with your details. Then all the packages of lets say 500 orders are bundled together into one single shipment from Hong Kong to Italy (guessing due to BRT label) and shipped to a BRT central depot. It then goes from BRT to the DPD international hub in Belgium and its only there that the tracking will show on th DPD system as the BRT system is not fully integrated with DPD yet. The package may have a BRT tracking number - this is different to the DPD tracking number (legacy system still not changed), but can be checked on https://www.brt.it/en/home Amazon use a similar system, but because they are in the UK, no-one actually notices. They place An Post labels on all the packages and ship the trucks themselves to the An Post parcel centre in Dublin.
Batuka wrote: » Thanks silver! the BRT stuff disappeared a while ago as I guess it was an error in their system. This morning I checked the eglobal link and instead of their usual "We apologise for the delay...", I got "Your parcel has arrived at DPD, please follow this link for further information", and it shows that my parcel is in Belgium in transit since yesterday. Does this mean it'll arrive soon...? it's suppose to arrive in Italy.
silver2020 wrote: » Then I'm guessing that it went to Italy already and a DPD tracking was always on it, so you did not see the BRT movement. DPD tracking starts with a 1 and has 14 digits. BRT has 19 digits/letters From Belgium to Ireland is 2-3 working days. "In transit" suggests it left Belgium last night, probably to Hinkley in the UK and then Athlone. So Mon/Tues delivery I reckon.
silver2020 wrote: In Hong Kong they pack the goods and add the DPD/BRT (BRT are the Italian arm of DPD) shipping label with your details. Then all the packages of lets say 500 orders are bundled together into one single shipment from Hong Kong to Italy (guessing due to BRT label) and shipped to a BRT central depot.
tedpan wrote: » Yep, this is what they do. It's been mentioned a lot in the thread. The biggest issue is the delay from China to Europe and the tracking is crap until it reaches DPD.
Damokc wrote: » I got my last two phones from them and the father in law got one at Christmas, no issues. I presume covid is making delivery worse as it is effecting all logistics locally never mind worldwide. Also some think that all their stuck is in Europe. It's "grey market" goods.That's why they are cheaper. Just wondering what the last few months waiting times were?I ordered the 30th of June. Will I be waiting another 2 weeks? I'm at the: "Date Parcel Status 9 2020-07-11 Processing delay, your parcel will be out for delivery shortly."..phase now.
Batuka wrote: I thought that once it's gets with the DPD, it's all smooth sailing from there, but it's still not in my country yet and not getting any update. Is that normal? Could it sit in transit with the DPD for a long time as well now?
tedpan wrote: » It should be, are you sure it's with DPD or have they just created the DPD label?
Batuka wrote: 09.07.2020 Mechelen (BE) In transit. 22.06.2020 DPD data centre Order information has been transmitted to DPD.
Batuka wrote: God this sux if so...I'm so sick of waiting.
tedpan wrote: » I'm sure, hate waiting too.. It will definitely show up this week. Call DPD Ireland if there's no movement but tomorrow morning, there maybe a backlog..
Batuka wrote: Will do so, thanks tedpan!
