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The one and only refund thread [READ MOD NOTE BEFORE POSTING]!

dory

We have had a lot of refund threads lately, and a lot of people reporting them.

So this time around I will straight away ban you for a while from this forum if you don't play nice.

Paddy19 has provided some useful information and that is now a sticky.

All your refund queries should be in this thread only. I'll lock the others.

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[Deleted User]

So I had initially thought Id booked my air transat flight with Ulster Bank, Turns out Id booked with Revolut. So I started chargeback yesterday. Sent them copies of facebook messenger and emails from company

Have read on some other sites that Revolut are not great at doing chargeback for flights.
So fingers crossed anyway. I'll let you all know.

Technocentral

bigboss1986 wrote: »

Yes

Flights cancelled 20/03 voucher received and declined April 20th no refund yet. Doesnt make any sense howc they are managing refunds.

bigboss1986

Technocentral wrote: »

Ryanair?

Yes

Technocentral

bigboss1986 wrote: »

My may booking has been fully refunded today.Flights cancelled 10/05,voucher received and declined on 23/05.Email refund came in few min ago.

Ryanair?

bigboss1986

My may booking has been fully refunded today.Flights cancelled 10/05,voucher received and declined on 23/05.Email refund came in few min ago.

glwaymiko

Cancelled flights Aer Lingus on 16/5 refund in bank account today,just applied on web site,

limabromac

Bradz213 wrote: »

I think it covers infectious disease. We bought it pretty early when all this was happening. Before the first case here

As long as you have travel disruption insurance as an added extra then you are all good for a claim on insurance...

Daithi155

Irishder wrote: »

Applied for a refund with Aerlingus 3 weeks ago, rang them at the start of the week and the girl processed the refund there and then. Money back on card today. Very good service in fariness

Yep, they started that last week. Was able to get partial refund on flights on the basis that the rescheduled flights had been moved by over 2 hours.
Refund of voucher is referred up, and will take a few weeks.

Bradz213

Wuff Wuff wrote: »

Does your insurance cover a change of mind? Or does it exclude pandemics?

I think it covers infectious disease. We bought it pretty early when all this was happening. Before the first case here

Wuff Wuff

Bradz213 wrote: »

Due to fly with Ryanair on 2nd July. Flight is going ahead.

I thought they would have fees waived for changing flight. Went to change to next year, the flights were €200 cheaper and you lose the difference. Then they add on €50pp per flight and €30 e/w for infant and €60 to change bags.

€320 to change to a flight that €200 cheaper than the original. Guess my travel insurance will be getting a claim

Does your insurance cover a change of mind? Or does it exclude pandemics?

Bradz213

Due to fly with Ryanair on 2nd July. Flight is going ahead.

I thought they would have fees waived for changing flight. Went to change to next year, the flights were €200 cheaper and you lose the difference. Then they add on €50pp per flight and €30 e/w for infant and €60 to change bags.

€320 to change to a flight that €200 cheaper than the original. Guess my travel insurance will be getting a claim

Technocentral

From an interview with Fauci in the Telegraph June 14th he also said "My feeling, looking at what's going on with the infection rate, I think it's more likely measured in months rather than weeks."

Technocentral

kaltz wrote: »

Any advice on this? Aer Lingus cancelled my flight to Newark in July and when I asked for an update on their Twitter account was told to apply for a refund which I did. Email from them today advising that they have switched me to JFK and flights are within 2 hours of the original flights. Have I any hope of a refund?

"The US has also banned travel from China and Brazil, two of the worst-affected countries outside of Europe.

The travel ban excludes green card holders, Europeans with American spouses, and government officials but, for regular tourists, travel to America is essentially forbidden. "

kaltz

Any advice on this? Aer Lingus cancelled my flight to Newark in July and when I asked for an update on their Twitter account was told to apply for a refund which I did. Email from them today advising that they have switched me to JFK and flights are within 2 hours of the original flights. Have I any hope of a refund?

MagicBusDriver1

Irishder wrote: »

Applied for a refund with Aerlingus 3 weeks ago, rang them at the start of the week and the girl processed the refund there and then. Money back on card today. Very good service in fariness

What number did you call?

pc7

jonnny68 wrote: »

Wonders will never cease, checked my bank and Ryanair have refunded me for 2 of my flights :eek: so ive cancelled the SCC claim which unfortunately was a waste of time paying €25 for nothing but you live and learn.

maybe it prompted them to sort you, nice one you got your money back. I'm waiting on my AIB chargeback.

jonnny68

Wonders will never cease, checked my bank and Ryanair have refunded me for 2 of my flights :eek: so ive cancelled the SCC claim which unfortunately was a waste of time paying €25 for nothing but you live and learn.

Irishder

Applied for a refund with Aerlingus 3 weeks ago, rang them at the start of the week and the girl processed the refund there and then. Money back on card today. Very good service in fariness

podge018

jobeenfitz wrote: »

Does anyone have any idea when there will be flights from Ireland to Spain? I tried googling but couldn't find anything definite.

Can fly to Madrid on Sunday with Ryanair according to their site.

podge018

mathie wrote: »

Great thanks.
It's to France.
How do I find out what flights are going ahead?

It's going ahead until it's cancelled, then you will receive an email informing you.

mathie

shocksy wrote: »

You'll only be offered a refund if your flight is cancelled. If the flight is scheduled to go ahead and you don't fly, you're not entitled to a refund.

Great thanks.
It's to France.
How do I find out what flights are going ahead?

jobeenfitz

shocksy wrote: »

You'll only be offered a refund if your flight is cancelled. If the flight is scheduled to go ahead and you don't fly, you're not entitled to a refund.

Does anyone have any idea when there will be flights from Ireland to Spain? I tried googling but couldn't find anything definite.

shocksy

mathie wrote: »

Due to fly in two weeks time with Ryanair.
What's the best way to get a refund?

You'll only be offered a refund if your flight is cancelled. If the flight is scheduled to go ahead and you don't fly, you're not entitled to a refund.

mathie

Due to fly in two weeks time with Ryanair.
What's the best way to get a refund?

Technocentral

McMurphy wrote: »

End of May until returning June 13th.

So they are refunding a flight 2 months after a April 1st one first, bizzare behavior.

Gael23

What is the latest I can expect a Ryanair flight to be cancelled. Mine is Saturday week and scheduled still. I had made up my mind not to go but I can’t lose €250

McMurphy

Technocentral wrote: »

What date was your flight, ours was April 1 and still nothing from them

End of May until returning June 13th.

citykat

fmul9798 wrote: »

Bank of Ireland are stating that the dispute form must he sent by post or fax..

Try emailing the following:

Chargebacks@boi.com.

I did (thanks to poster on here!). My refund arrived 4 days later having posted about two weeks earlier.

Technocentral

Wuff Wuff wrote: »

Emmm they do ask for it

Yeah they do, they aren't much use though, has anyone got a result from them I'm waiting 49 days and haven't heard a thing since initial auto reply?

Viscount Aggro

Level Europe, an airline that is part of IAG, has collapsed.
Its not being bailed out back the parent group IAG.
This is why I want a cash refund from Aer Lingus.